I have 2004 toyota corolla. After recall for side window, loose bolts, car exhibited same symptoms as for recall and side window came loose. Took it same dealership where recall service was done and they said, incredibly, that it is unrelated to recall, that the factory glued tabs that are used to bolt window to door are broken and that entire window needs replacing. I understand window replacement since tabs are glued to window, but how can it not be related to recall since loose bolts would put undue wear on tabs?
Year: 2004Make: ToyotaModel: corollaEngine: n/a
Reasoning with the dealer to no avail.
how long after the recall was performed did the tabs come off the window?
was the window hard to roll up,or did the window roll up crooked before the recall was done?
My daughter drives the car. She just told me it has been about 16 months since the recall.Prior to the recall she heard popping noises whenever she used the window. She inherited the car making those noises---we bought it used. The window went up with some difficulty but did not come off track or roll up crookedly prior to recall. It made those same popping noises this time and eventually came off track and fell into the door. She was able to pull it back up and close the window before taking it back to the dealer.I understand it was not the tabs recalled, but to make my point again it would quite coincidental for a toyota with only 80,000 miles to have this happen and not be related to abnormal wear on the tabs due to faulty, loose bolts. I also don't know if you are in a difficult position here, possibly employed by Toyota, to give me a completely forthright answer. I will respect your anonymity or use your reply depending on your wishes.Thank you,Dave
there are a few possibilities that could cause this.
the bolts holding the window regulator to the door frame can come loose and make the popping noise and also make the window hard to roll up which eventually can cause a tab on the glass to weaken and break.
the tab on the glass can pull off the glass especially in cold weather areas where the window freezes to the rubber molding and you try to open the window.
the bolts that hold the window glass to the regulator which were the bolts that were recalled can also cause the tab to wear out and break especially if the bolt falls out of the glass which is pretty common also.
i would advise you to give the toyota customer assistance a call and explain the probelm to them and see if they will offer any assistance since there have been many probelms with the door glass on your model.their phone number is XXX
XXXXXXX sometimes they will goodwill at least the part and the customer pays the labor charges sometimes they will pay for the entire repair.
if you need further info on this let me know
toyota certified master diagnostic technician ase and hybrid certified