How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Boxer54 Your Own Question

Boxer54
Boxer54, Toyota Technician
Category: Toyota
Satisfied Customers: 1684
Experience:  ASE Master tech with L1 certification, Toyota Master Diagnostic Technician
12613057
Type Your Toyota Question Here...
Boxer54 is online now
A new question is answered every 9 seconds

2002 Prius: If you change a starter battery

Customer Question

If you change a starter battery in a 2002 Prius and the display screen goes black, what do I do now?
Submitted: 5 years ago.
Category: Toyota
Expert:  Boxer54 replied 5 years ago.
Thank you for trusting Just Answer with your Toyota question. This sounds like it could be a very complicated issue. You will need some hand tools, a digital voltmeter, and some knowledge of electrical circuits to get to the bottom of this. Let me know how you would like to proceed.
Customer: replied 5 years ago.
Boxer54, My boyfriend who has restored old cars is the one who changed the battery and can do lots of stuff with cars, but has no experience with the electrical/computer stuff that has to do with the hybrids. Do you think it's something you can lead him through? He has lots of tools and a garage to work on the car, etc.
Expert:  Boxer54 replied 5 years ago.
Well this is a typical automotive 12V electrical systyem. All we need to do really is verify power and ground points to the multi display. Once that is done, we will have a better idea of what is going on. Let me know when he will be available to get some instructions. He will need a digital voltmeter and some backprobe pins to test some wiring once disassembled. You can get some 'T' pins from the craft section at Walmart to use as backprobe pins. Use the small ones.
Boxer54, Toyota Technician
Category: Toyota
Satisfied Customers: 1684
Experience: ASE Master tech with L1 certification, Toyota Master Diagnostic Technician
Boxer54 and 5 other Toyota Specialists are ready to help you
Expert:  Boxer54 replied 5 years ago.
Why did you leave me negative feedback. I was giving you a list of the things needed to track down the source of the problem. YOU didn't allow me the opportunity to finish helping you. Rather you quit and never responded back to me for the follow up information. I even asked for you to let me know when your boyfriend would be available for instructions. Negative feedback was not warranted and is inappropriate here. This is a negative mark that CANNOT be taken back. Please, for future reference, allow someone to help you before you give negative feedback.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU! Jughead USA
< Last | Next >
  • THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU! Jughead USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Auto Technician

    Satisfied Customers:

    278
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Auto Technician

    Satisfied Customers:

    278
    16 years of experience
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    167
    ASE & Bosch Master Tech. 30 years experience.
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Toyota Technician

    Satisfied Customers:

    1132
    ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
  • http://ww2.justanswer.com/uploads/CA/caprio23/2014-4-30_201741_20121205122939.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    373
    ASE Master Automobile Technician with over 20 years exp. in this field.
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    9
    Toyota tech. ASE Certified Technician
  • http://ww2.justanswer.com/uploads/SK/skyvisions/2012-6-9_23736_JACropped3.64x64.jpg Skyvisions's Avatar

    Skyvisions

    ASE Certified Technician

    Satisfied Customers:

    11403
    Toyota Master Diagnostic
  • http://ww2.justanswer.com/uploads/genchigenbutsu/2009-05-09_003043_cimg16431.jpg Genchi Genbutsu's Avatar

    Genchi Genbutsu

    Toyota Master Technician

    Satisfied Customers:

    3425
    Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine
 
 
 

Related Toyota Questions