How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Skyvisions Your Own Question

Skyvisions
Skyvisions, ASE Certified Technician
Category: Toyota
Satisfied Customers: 12720
Experience:  Toyota Master Diagnostic
Type Your Toyota Question Here...
Skyvisions is online now
A new question is answered every 9 seconds

2000 Toyota 4Runner: dashboard..(mode, off, a/c, defrost)..dials

Customer Question

I have a 2000 Toyota 4Runner. The buttons on the dashboard do not work all the time (mode, off, a/c, defrost). I can control temp of air/heat with dials. Could this be a fuse problem or something else? I checked for fuses, but did not see anything for dashboard.
Submitted: 5 years ago.
Category: Toyota
Expert:  Skyvisions replied 5 years ago.

Hello,

 

You have many options with today's internet so Thank you for choosing JustAnswer.com.

 

Do you have Auto air or Manual air controls?

 

RXXXXX XXXXX

 

P.S. I take great pride in providing quality responses for the people I assist. If you believe that I have been professional and helpful in my assistance please don't forget to give a positive rating for this exchange and click the accept button. If you feel my answer does not address your issues, please just tell me and I will opt out, allowing another technician to address your situation. My Goal is to make this experience one you appreciate.

Customer: replied 5 years ago.
Manual air controls. There is a "a/c" button to turn air on, there is the "off" button to turn it off. There are dials to control temperture (cold, 65,70, 80 etc.) and another dial to control how hard to blow--they work fine. Problem is --- if I turn a/c on, I can't turn it off. I can only control by temperture dial, but the a/c will still be on. But because the buttons only work sometimes, and if everything is off and I need to turn a/c on, I can't. Even if I turn dial to "cold" it's still blowing hot, until that a/c button is pressed, which it doesn't work all the time. This started happening a few weeks ago.
Customer: replied 5 years ago.
Sometimes the buttons work, sometimes they don't. Sometimes I can't turn the a/c on sometimes I can. If the a/c is already on..... sometimes I can't turn it off, sometimes I can. There are five buttons on the dashboard ("outside temp", "mode", "off", "front defrost" and a button how you want to circulate the air") and two dials. Only the buttons don't work all the time, the dials (knobs) work fine and control temperature etc. Thanks for your help!
Expert:  Skyvisions replied 5 years ago.

Let me do some research on this problem and I will get back in touch with you this afternoon or evening. If that is not acceptable let me know and I can opt out.

 

RXXXXX XXXXX

Customer: replied 5 years ago.

Randy that is fine, I will check this email later. I appreciate your help.

 

 

Expert:  Skyvisions replied 5 years ago.

Just to clarify if you have the mode switch turned to the defrost mode the AC light will light and stay on. You cannot turn this switch off when the mode lever is in the defrost mode. Make sure the mode is on vent or feet then see if the light on the AC switch turns on and off normally. I have done multiple searches for air-conditioning or heater problems with the control panel and have found none. I want to make sure that you are aware that the AC switch will not turn off if the defrost or is that defrost mode.

 

RXXXXX XXXXX

Customer: replied 5 years ago.
You are correct a/c light stays on when defrost is on. That's not the problem. I purchased this vehicle new in 1999. All the buttons worked fine, until a few weeks ago. No matter what I have on or off, the buttons don't operate any more. I push, I push, I push.... nothing happens. Sometimes I have to push the button 3/4/5 times and I still can't turn it on or off. It appears to be an electrical problem or fuse. I realize I have to take it somewhere, I'm just trying to get an idea of what it might be.
Expert:  Skyvisions replied 5 years ago.

It is unlikely a fuse or power input if even one of the buttons are working the power supply is normal. You are probably looking at the control panel to be replaced. If you want to post the VIN I can run any inquiry on the panel to see if there are any issues with it. I checked all known service bulletins and have found no particular issues so far. I have never had to replace one either. This is not a common problem. Let me know how you would like to proceed.

 

RXXXXX XXXXX

Customer: replied 5 years ago.

I cannot get to my vehicle until later today, therefore, I don't have the VIN #. I will have to take it in. Thanks!

 

Expert:  Skyvisions replied 5 years ago.

If you can get then let me know. There is a website I can direct you to where you can save some money on the factory part is it works out that the control unit is defective.

 

RXXXXX XXXXX

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU! Jughead USA
< Last | Next >
  • THANK YOU, THANK YOU, THANK YOU!! I've got my baby back. Tomorrow I will get a tank of high octane, remove the top, go for a long long ride and enjoy my car. THANK YOU! Jughead USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    347
    ASE Master Automobile Technician with over 20 years exp. in this field.
< Last | Next >
  • http://ww2.justanswer.com/uploads/CA/caprio23/2011-12-13_155550_20111213105344.64x64.jpg Anthony's Avatar

    Anthony

    ASE Certified Technician

    Satisfied Customers:

    347
    ASE Master Automobile Technician with over 20 years exp. in this field.
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Auto Technician

    Satisfied Customers:

    198
    16 years of experience
  • http://ww2.justanswer.com/uploads/EU/eurotec/2012-6-11_13153_mpjaphoto.64x64.JPG Marty's Avatar

    Marty

    ASE Certified Technician

    Satisfied Customers:

    152
    ASE & Bosch Master Tech. 30 years experience.
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    Toyota Technician

    Satisfied Customers:

    1112
    ASE Master Technician advanced level specialist
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    9
    Toyota tech. ASE Certified Technician
  • http://ww2.justanswer.com/uploads/SK/skyvisions/2012-6-9_23736_JACropped3.64x64.jpg Skyvisions's Avatar

    Skyvisions

    ASE Certified Technician

    Satisfied Customers:

    10709
    Toyota Master Diagnostic
  • http://ww2.justanswer.com/uploads/genchigenbutsu/2009-05-09_003043_cimg16431.jpg Genchi Genbutsu's Avatar

    Genchi Genbutsu

    Toyota Master Technician

    Satisfied Customers:

    3393
    Toyota Certified Master Diagnostic Technician, ASE Master Technician with L1 Advanced Engine