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Warranty Related Questions

A warranty is a guarantee of the integrity of a product. It is also a guarantee of the creator’s responsibility for the repair or replacement of defective parts. There is often confusion on when a warranty can or should be upheld. These uncertainties often lead to questions like those answered below.

I purchased a newer car with a warranty. I found out that it has a lemon title. What recourse do I have as a consumer?

When you purchased the vehicle with a warranty, you had a contract with the dealer for the purchase of a car with reasonable expectation that the vehicle would have a clear title. Under contract law, when one party breaks the contract, the other party can demand that the party who breaks the contract pay foreseeable damage or make it right. The dealer who sold you the car can either provide a similar car or they can void the contract and return your money and take back the car in question. If they refuse, you have a right to sue them for breaking the contract.

Is it legal for a manufacturer to require registration as a precondition of warranty coverage?

A manufacturer can limit warranty coverage or term of warranty of their product if the warranty contract or terms were not followed as directed. It is important when purchasing products with a warranty to follow each and every required action to get the warranty in place. Additionally if a product needs repaired there will be specific instructions to follow in order for the warranty to kick in and pay out.

I had an external hard drive that was still under warranty crash. I took it to professionals to attempt to recover my data on the drive. Now that the casing has been opened, the company will not honor the warranty. What action can I take?

Warranty contracts generally have a provision in which you can only execute the performance under the warranty by abiding by the terms of the contract. Oftentimes, a contract will allow work to be completed on the product, but only by certified professionals deemed by the warranty contract. Additionally reputable data recovery companies know that they need to provide their service in a way that does not void the warranty. If that is the case you may have good cause to get reimbursement from the professionals you hired to recover the data.

Another option would be to sue the warranty company. If the professionals you used to recover the data are a credible company, you could possibly use them as witness to the fact that the product was not working and met warranty requirements. That may help you prove your case if you decide to sue.

I canceled my extended service warranty and paint protection package on a new car purchase. I received the money back minus the sales tax. Can I get back the sales tax they charged for these service contracts?

You are due the total amount of your purchase including sales tax. The dealer should know this. The refund tells the story that the transaction never took place. Therefore the government is not owed taxes on something that did not occur.

Having the right information and understanding of a warranty can help when dealing with questions regarding warranties. Experts can help answer questions about warranty terms or if preconditions of a warranty have merit. Get the answers fast and affordably by asking an Expert online.
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Recent Warranty Questions

  • Hello i am a owner operator of a tricked out Peterbilt 379.

    Hello i am a owner operator of a tricked out Peterbilt 379. Last month I had a diesel shop out of chickasha, Oklahoma put a brand new bare block motor together and put it in my truck. This was forty thousand dollars of work, one week out of the shop i have been having oil leaks and just yesterday I had a Peterbilt shop take the front end of the motor apart because it had oil leaking from the fan hub and cracks and broken bolts in the front plate. The mechanic and owner of shop refuse to honor warranty on this and now will not answer my calls. Pleeeaaase help me i just want to know if I get a lawyer and take this to court do i have a chance to recover my money.
  • Hello, my family just bought a new 2014 Toy hauler 5TH wheel

    Hello, my family just bought a new 2014 Toy hauler 5TH wheel RV from a large recreation dealership which they totally screwed us on. My wife and son live in full time. I had a very long list of stuff wrong with it right out the dealership. They had picked it up June 3rd and still have it in the shop and my wife and kid have been living in hotels, friends and families house for the entire summer. He starts school soon and they are still keeping it in the shop... It has been 2 months in the shop and this is at least the 3rd time it has been in the shop... plus it is a 2014! Is there anything I can do to push these guys to take this piece of crap back with some Federal Lemon Law since we live in Florida and the sate has nothing for RV's but there is a Federal Law (Magnuson-Moss Warranty Act) Can I sue this company or dealership or do anything to them for making my family go through this all summer.. when they sold us this brand new $111,187 RV? Thanks very much! Jason I forgot to mention they were fully aware of us living in it full time. Also the sales person lied to us and said we will have extreme equity in it and we did  not after we gave him over $25,000 worth of cash and assets for down payment. They could of gone down to that price even with out all the money we gave them. My wife and 7 year old kid have been pretty much homeless because of this 2014 piece of junk from Forest River and the dealer that sells it Giant Recreation World. I would love to get back what they took from us. Thanks again! :)

  • I recently purchased a vehicle with an after market warranty

    I recently purchased a vehicle with an after market warranty through safe guard. The documents at the time of purchase were not properly presented by the finance person and I did not sign the warranty document. My warranty was rejected by safe guard and the dealership still has my $3,100 in cash. They sent me the correct document 7 days ago to sign and resubmit but is this a breach of contract as the document for the warranty was back dated to the original purchase date of 3/1/2014?
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