Join the 9 million people who found a smarter way to get Expert help

Recent Volume Control questions

I have a Bravia 75" W850 series smart tv. When I plug in the

I have a Bravia 75" W850 series smart tv. When I plug in the headphones, I can regulate the volume with the remote. When I remove the headphones from the tv, the volume is still the headphones. I tried restarting the tv, but the icon for the headphones is still there. The remote cannot change it back to the TV's speaker. The only volume control that works, is when I plug in my stereo receiver. The volume can be regulated, but only from the receiver's remote. I bought the TV on the 31st. October 2015. IanJA: Just to clarify, what's the exact make and model of your smart tv?Customer: Bravia 75" W850C KDL75W850C Full HD LED LCD 3D Ready Smart TVJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No, all other inputs work fine. It is just the headphone jack, when removed from the TV, the Tv volume shows headphones, and there is no sopund coming from the TVJA: How long has this been an issue? What happened right before this popped up?Customer: It was intermittent after 10 months, but at some times the volume worked fine. It is only now that the volume does not come back at all.JA: Is there anything else the expert should be aware of?Customer: No

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,184 satisfied customers
Remote not working on chananel change plus related

remote not working on chananel change plus related commandes. Works wih volume, menu, etc. Model number TC-L32C3JA: What's the make/model of your device? How old is it?Customer: Panasonic Viera Model No. TC-L32C3JA: How long has this been going on? What troubleshooting have you tried?Customer: Just started. No troubles before. Will not work on channel change commands using either Comcast cable remote or Panasonic remote. Channel change will not work on manualJA: Anything else you want the electronics expert to know before I connect you?Customer: Can't help with much more.

Read more

Shahid

Owner of Repair Shop

High School or GED

17,540 satisfied customers
You I think my flat screen tv burned out. How do I know for

you I think my flat screen tv burned out. How do I know for sure?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: panasonic 54" on wall about 2012JA: How long has this been going on? What troubleshooting have you tried?Customer: nothing just tried turning it on & off with no picture just will flash vertical lines or the HDMI box at top right corner of screen. What do you suggest I do?JA: Anything else you want the electronics expert to know before I connect you?Customer: no

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,184 satisfied customers
Was givin tv that is not working, 10 year hitachi model

hi was givin tv that is not workingJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: 10 year hitachi model p42h401JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: all it does when you plug it in is standby is comes onJA: How long has this been an issue? What happened right before this popped up?Customer: do not no history of tv was givin to me from friendJA: Is there anything else the expert should be aware of?Customer: yes the power on button was removed near volume controls but tv plugs and standby light comes on ? WAS IT HOT WIRED

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,184 satisfied customers
I am trying to hook up audio to an external device to my

I am trying to hook up audio to an external device to my 65UF9500, preferably using the optical output. I cannot get sound to transmit to my external device. Does some "switch" have to be turned on?JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: The TV is an LG 65UF9500. No previous problem. This is the first time I have tried to use an audio connection through the TV outputs using optical. The TV is connected to my A/V receiver via HDMI.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Every thing else works, the menu the DirectV, the bleary, all of which go through the A/V receiver/distributerJA: How long has this been an issue? What happened right before this popped up?Customer: I just happened this is the first time I have tried the external device at home. It worked fine at the store.JA: Anything else you want the TV expert to know before I connect you?Customer: No

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,184 satisfied customers
Remit does not work on tv, how do I change channels. Channel

Remit does not work on tv, how do I change channels. Channel button on tv does not work either.JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: Visio hdtvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I need ch 3 it comes on to ch 4JA: How long has this been an issue? What happened right before this popped up?Customer: About a month, the remote does not connect to the tv. I have to turn it on and off manuallyJA: Anything else you want the TV expert to know before I connect you?Customer: All I want is to get back to ch 3

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,316 satisfied customers
I'm trying to disable a voice that talks constantly about my

Hi!, I'm trying to disable a voice that talks constantly about my actions on my TVJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Samsung PN50B430P2D about 6-8 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I tried the menu but could noy get any items other than "MODE" "color" etcJA: How long has this been an issue? What happened right before this popped up?Customer: A few days when I was trying to connect a Samsung Disc playerJA: Anything else you want the TV expert to know before I connect you?Customer: That I'm connected to Comcast

Read more

Shahid

Owner of Repair Shop

High School or GED

17,540 satisfied customers
My Sony Bravia, will not turn off, XBR-49X800D, 2 months,

My Sony Bravia, will not turn offJA: What's the model number of your TV? How old is it?Customer: XBR-49X800D, 2 monthsJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, it is frozenJA: How long has this been an issue? What happened right before this popped up?Customer: We were watching it and went to turn it off by the remote and could not. That was it.JA: Anything else you want the TV expert to know before I connect you?Customer: No

Read more

Richard

IT Manager

IT Manager, Consultant

57,428 satisfied customers
Volume control and menus are not Woking just power on/off

Volume control and menus are not Woking just power on/off key works correctly on my 65 inch Samsung smart TVs model vn65ju640df I have Directv service

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,184 satisfied customers
View more tv questions
In The News