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Recent Upright Freezer questions

I replaced the gasket on my upright freezer and know the

I replaced the gasket on my upright freezer and know the bottom of the door will not close against the freezer far enough for the seal to touch the frameJA: What's the make and model? And have you checked the settings recently?Customer: it is a Kenmore freezer . the setings have nothing to do with this problem. It is as ifthe seal is holding the door to close at the top so the bottom will not close completelyJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: can the door warp after taking the screws loose to put the new gasket on? If so,how do I correct that?

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
We have a Kenmore frost free upright freezer we purchased

Hi my name is ***** ***** and we have a Kenmore frost free upright freezer we purchased from sears with an issue.JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: $ to 5 years and model number is *****JA: Do you plan on doing the work yourself?Customer: YES I THINK SOMETHING IS LOCKED AND NEEDS TO BE RESETJA: Anything else we should know to help you best?Customer: YES I SHUT THE FREEZER DOWN TO DEFROST AND WHEN I KICKED IT BACK ON IT IS READING IN THE DISPLAY 36 HOUR DURATION AND THEN FLASHES THE TEMP. THE FACTORY SET TEMP OD 0 IS NOT COMING ON THE TEMP IS FLUCUATING AND I THINK IT IS BECAUSE THIS DURATION THING IS LOCKED ON

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Kelly

Owner/Technician

High School or GED

34,500 satisfied customers
Frigidairer upright freezer compressor not coming on. I have

Brendan - Frigidairer upright freezer compressor not coming on. I have check wall socket Ok. No power to starter/overload. Checked the thermost by paling in freezer have conitunity. Not getting power from defroster timer to stater/overload. Assistant: Thanks. Can you give me any more details about your issue? Customer: Thinking I need to replace the defroster timer. tested have continuity between pins 2/1 turn wheel and have continuity between pins1/4. Do not have continuity between pins/2/3 or pins 4/3 at any time. Timer wheel does look like it is turning at all.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have a maytag upright freezer that turns on and runs. It

I have a maytag upright freezer that turns on and runs. It is not cooling. Would that be a compressor problem?

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
Kenmore Elite upright freezer....got home and not running.

Kenmore Elite upright freezer....got home and not running. Power loss light is on, door open light is on.JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: 4 to 6 yearsJA: Do you plan on doing the work yourself?Customer: Not sure....depends on if it is fixableJA: Anything else we should know to help you best?Customer: I unplugged it for 1 hour, and now just the "power loss" light is on. Excuse me, 1 minute, not 1 hour

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2,498 satisfied customers
I have a GE upright freezer that after running normal for

I have a GE upright freezer that after running normal for about 5 days, the door alarm comes on and hi temp and it shuts down, so I unplug it and plug it back in and it works good for another 5 days then does the same thingJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: about 6 years old, the model number is ***** 14SVERWWJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: no

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have a Frigidaire upright freezer model #LFFH21F7HWG and

I have a Frigidaire upright freezer model #LFFH21F7HWG and it wont get cold anymore. High temperature is being displayed on the control display.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have a Kenmore upright freezer model 253-28052801 and the

I have a Kenmore upright freezer model 253-28052801 and the temperature control light display went dark and the freezer was not running. I followed the instructions of unplugging the freezer for 1 minute and then plug the freezer in. The display come back on but when I checked the unit again after 3 days the display was off again. I did the same procedure again and the display came back on. Please adviseJA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: Model 253.28052801 and the serial number is ***** My guess is 5 to 7 years old.JA: Do you plan on doing the work yourself?Customer: No, the freezer is full of meat and I don't want to loose the meat due to this problem.JA: Anything else we should know to help you best?Customer: Will the freezer stay running if the display goes dark or do I need a technician to get out to repair the problem

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have a Frigidaire upright freezer, about 7 years old, and

i have a Frigidaire upright freezer, about 7 years old, and it only cools to within 45 degrees of room temp. virtually no ice on evap coils, fan is running, condenser coils are not accessible, and based on history of power to the unit, it is cycling for defrost every 12 hours (exactly). any advice?JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?Customer: FFU12F2HW6, I believe about 7 years old.JA: Do you plan on doing the work yourself?Customer: if possible. I can't do refrigerant work, but I can handle anything else. I had leaking from the door, so I thought perhaps the door had iced over internally, but that's not the case - very little ice pieces there.JA: Anything else we should know to help you best?Customer: not that I can think of - I've exhausted all other ideas. I assume if the thermostat were bad it would not cool at all, or never cut off. seals look good, door insulation is solid foam, so I assume it's not full of ice/water. looking for suggestions.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
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