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Recent TV Contrast Problems questions

I am trying to hook my TV up to the Internet, The number is

I am trying to hook my TV up to the InternetJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: The number is ***** 19c 4430 I'm sorry for for 3D FD 88456 cff a0b4JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The TV menu works when I try to get the internet it won't let me type in the password ***** my internetJA: How long has this been an issue? What happened right before this popped up?Customer: We got hit by a tornado and we without power for 5 days from the power came back on the TV would not hook to the internet but it does workJA: Is there anything else important you think the TV Technician should know?Customer: No I just know I can't get to the part of the internet where it says you type in your wireless password ***** the internet will connect to the TV

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Nathan

Bachelors of Science

42,566 satisfied customers
My sony dvd player has 3 wires red, yellow,. they're

hi. my sony dvd player has 3 wires red, yellow, white. they're connected to my flatscreen emerson tv. I can hear the dvd but can't see the picture. what do i do?JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: emerson model lc320em1fJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: everything with tv is ok, i can hear the dvd playing, i just can't see it.JA: How long has this been an issue? What happened right before this popped up?Customer: just bought new sony dvd player. i just had a vcr/dvd combo that was no longer workingJA: Is there anything else important you think the TV Technician should know?Customer: don't think so. everything else is ok. my dvd video is just the problem. the audio is there so the dvd player is ok i think

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Nathan

Bachelors of Science

42,566 satisfied customers
Old toshiba lcd tv (2007 I think), began to what I think is

Old toshiba lcd tv (2007 I think), began to what I think is called solarization. Also remote stopped working.

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Nathan

Bachelors of Science

42,566 satisfied customers
I replaced the DLP chip in a Samsung HLT6187SX/XAA at first

I replaced the DLP chip in a Samsung HLT6187SX/XAA at first the screen was all color pixels, then it worked nicely, and now it is all pixels again.JA: What's the model number of your TV? How old is it?Customer: It is like the video signal is messed up. It's fairly old, it'snot my set, so I don't know.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the menu works fine and you can see the channel display, but the source images is bad.JA: How long has this been an issue? What happened right before this popped up?Customer: Well, we had the snow storm problem before. Determined the DLP was bad. Just replaced that today.JA: Is there anything else the TV Technician should be aware of?Customer: just that the picture problem is the same regardless of antenna or HDMI input.

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Sam Dennis Bradley

owner

Vocational, Technical or Trade School

172 satisfied customers
Top 1/4 of my panasonic tc50g25 plasma TV just shaded to

Hi. Top 1/4 of my panasonic tc50g25 plasma TV just shaded to black horizontally. Trying to decide if TV is shot or worth fixing.JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?Customer: tcp50g25JA: How long has this been going on? What troubleshooting have you tried?Customer: It just happened about a half hour ago. The only trouble shooting done is shutting if off for five minutes and tur.ning back on.JA: Anything else you want the electronics expert to know before I connect you?Customer: no thank you

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,542 satisfied customers
Very suddenly, double vision. It was working fine 10 minutes

Very suddenly, double vision. It was working fine 10 minutes ago.JA: What's the model number of your TV? How old is it?Customer: It's a Samsung Smart TV, from 2011 Model UN40D6000SF, version H302, S/N: Z2ZF3CEB417426TJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Same problem with all inputs and menu. It's not fixable, is it?JA: How long has this been an issue? What happened right before this popped up?Customer: Nothing. I've had it on in the background, was fine about 10 minutes ago, when I came back into the room, it was double visioning.JA: Is there anything else important you think the TV Technician should know?Customer: I've got a Roku, but when that's double visioning also.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,542 satisfied customers
It's switching on/off. I can't get to the rear and can't

it's switching on/off.JA: What's the model number of your TV? How old is it?Customer: I can't get to the rear and can't find the paperwork. it's a 50" flat screen about 5yrs ?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The splash screen comes up then input select then it powers down then repeats a few seconds later.JA: How long has this been an issue? What happened right before this popped up?Customer: began 2 days ago to power down then up for a few minutes then off again.JA: Is there anything else the TV Technician should be aware of?Customer: thi happened once before but I've forgotten the remedy

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,542 satisfied customers
The speaker makes noises on and off all day. Not related to

The speaker makes noises on and off all day. Not related to cable or other input. Noise is a flutter, not an electronic scream. Has anyone else had this problem?JA: What's the model number of your TV? How old is it?Customer: model UN 65J6200AFXZA was delivered to us 4*17-2016JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes to both. We have unplugged stuff & plugged it back in, rebooted, confirmed it is not from other sources.JA: How long has this been an issue? What happened right before this popped up?Customer: Started last weekend. At first we thought it was related to the weather alert messages across the bottom of the screen. But that was not the case.JA: Is there anything else the TV Technician should be aware of?Customer: We feel pretty knowledgable with electronic equipment. Had an electrical hit a little before this started, but all equipment is connected with battery backup equipment and surge equipment.

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Nathan

Bachelors of Science

42,566 satisfied customers
My sony str-se491 receiver has been great but just stopped

My sony str-se491 receiver has been great but just stopped working and now won't turn on. Any ideas?JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: IT is a samsung smrt tv and has worked fine together for 3 yearsJA: How long has this been going on? What troubleshooting have you tried?Customer: It just turned off recently and I don't know what trouble shooting to do - other than check the outlet and it works fineJA: Anything else you want the electronics expert to know before I connect you?Customer: no

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Jack

technician

factory trained engineer

15,476 satisfied customers
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