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Recent TV Contrast Problems questions

I have a hisense Tv and the volume keeps turning down to

I have a hisense Tv and the volume keeps turning down to zero on its ownJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Its a year old lcd tv what format will the model beJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes and yes. When at the menu it goes to the left option rapidlyJA: How long has this been an issue? What happened right before this popped up?Customer: Just today really and before that we just turned the tv onJA: Anything else you want the TV expert to know before I connect you?Customer: Well i dont seem to see any problems with the buttons getting stuck on both the remote and tv itself. Also the problem is the same with or without the batteries in the remote..

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,330 satisfied customers
I do not know how to get regular tv like disney channel, We

I do not know how to get regular tv like disney channelJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: We just got itJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: One secJA: How long has this been an issue? What happened right before this popped up?Customer: The only channel we can get is the newsJA: Anything else you want the TV expert to know before I connect you?Customer: We cant get other tv channels but the news

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Shahid

Owner of Repair Shop

High School or GED

15,906 satisfied customers
The screen keeps going blank but sound is still on. I can

the screen keeps going blank but sound is still on. I can turn it off and turn it back on and it will go black again. No timingJA: What's the model number of your TV? How old is it?Customer: NS-50D40SNA14. made august 2013JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I don't have the original remoteJA: How long has this been an issue? What happened right before this popped up?Customer: couple of days. nothing happened. It was moved about 3 weeks agoJA: Anything else you want the TV expert to know before I connect you?Customer: nope

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Shahid

Owner of Repair Shop

High School or GED

15,906 satisfied customers
My 55" smart TV has no signal. We checked all connections,

My 55" smart TV has no signal. We checked all connections, our Direct TV box, etc., and there continues to be the LG logo / no signal.JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: Not unplugging it, but it has been off for a few hours. Should I try unplugging it? There have been no weather events or other power issues here. Thanks.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, the menu works. I have another LG TV and there's no issues.JA: How long has this been an issue? What happened right before this popped up?Customer: I don't watch this TV every day. It was working fine a couple of days ago. I just turned the menu on. We generally use the directv remote.JA: Anything else you want the TV expert to know before I connect you?Customer: I think that's good - thank you. I'm going to get my 16-year old granddaughter to help as my computer is across the room from the TV. :)

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Shahid

Owner of Repair Shop

High School or GED

15,906 satisfied customers
The picture is great but there is no sound There was sound

Hi The picture is great but there is no sound There was sound yesterday but not todayJA: What's the model number of your TV? How old is it?Customer: The TV is around 5 years old...and I can't see the model number on the backJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yesJA: How long has this been an issue? What happened right before this popped up?Customer: it was fine yesterdayJA: Anything else you want the TV expert to know before I connect you?Customer: I don't have the original remote...I use a "Direct TV" remote

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,210 satisfied customers
I have a lg model 50pa500 lost remote need a new one, need a

I have a lg model 50pa500 lost remote need a new oneJA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: need a new remote tv is fineJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes my button on front works fine just need a new remoteJA: How long has this been an issue? What happened right before this popped up?Customer: tv works lost my remote need a replace mentJA: Anything else you want the TV expert to know before I connect you?Customer: no ty

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,294 satisfied customers
Sound no picture, 13 months model d43-c1, no and no, 2 days,

sound no pictureJA: What's the model number of your TV? How old is it?Customer: 13 months model d43-c1JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: no and noJA: How long has this been an issue? What happened right before this popped up?Customer: 2 days, it was on okay and then no pictureJA: Anything else you want the TV expert to know before I connect you?Customer: no

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,210 satisfied customers
I have a sylvania model srt4127p tv and am not able to watch

Hi I have a sylvania model srt4127p tv and am not able to watch regular tv. I have disconnected the dvd player and am not sure what input mode I should be in....JA: Can you guesstimate how old your Sylvania is? And just to clarify, what's the exact model?Customer: It was manufactured in 2003 and the model number is *****JA: How long has this been going on? What troubleshooting have you tried?Customer: It is at my cabin and this is the second time in 2 months that I have tried to use it. The last time it was used was probably by my grandkids for a dvd. I have unplugged everything snd plugged the tv and cable box back in and still no tv.JA: Anything else you want the electronics expert to know before I connect you?Customer: I dont think so. I am talking with you on my tablet. If you are connecting me to someone I will be talking with can they call me back on my phone?

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Ronald Brock

Field Technician

Architectural Drafting

46 satisfied customers
I can't get Vizio flat screen o return to normal screen size

I can't get Vizio flat screen o return to normal screen size from wideJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: e422vleJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works. DVD input works fineJA: How long has this been an issue? What happened right before this popped up?Customer: Pre Thansgiving but we have been out of town and just left it aloneJA: Anything else you want the TV expert to know before I connect you?Customer: TV was purchased in 2013 or so

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,330 satisfied customers
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