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Recent Tracfone questions

I have an LG tracfone and yesterday it stopped ringing with

I have an LG tracfone and yesterday it stopped ringing with incoming calls. I've taken out the battery, shut it off, and checked all of the settings.JA: What's the make/model of your device? How old is it?Customer: LGl44Vl just got it in March.JA: How long has this been going on? What troubleshooting have you tried?Customer: Since yesterday. I took out the battery, turned it off and back on, and checked all of the settings.JA: Anything else you want the phone expert to know before I connect you?Customer: No

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504 satisfied customers
It's fully charged but it won't turn on. TrakFone LG, I

It's fully charged but it won't turn on.JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: TrakFone LGJA: How long has this been going on? What troubleshooting have you tried?Customer: I havne't. And it's not onlgong. It just wouldn't turn on suddenly and that was that. It wasn't sporadic.JA: Anything else you want the phone expert to know before I connect you?Customer: I don't think so.

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504 satisfied customers
I cant seem to remember my password on my Samsung tracfone.

Hi....I cant seem to remember my password ***** my Samsung tracfone. I changed it, and I can't seem to remember new code. I have 2 phones. One for personal, one for my personal businessJA: How old is the phone?Customer: I changed codes on both my phones and I think I got numbers jumbled up when I wrote down so now I can't unlock to use itJA: How long has this been going on? What troubleshooting have you tried?Customer: It's about a year oldJA: Anything else you want the phone expert to know before I connect you?Customer: It's a Samsung tracfone

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Richard

IT Manager

IT Manager, Consultant

56,338 satisfied customers
My phone seems to be missing. Is there anyway to ping it's

Hi...My phone seems to be missing. Is there anyway to ping it's location? It's a Galaxy 4. (###) ###-####JA: How old is the phone?Customer: Maybe 2 years. It was formerly a Verizon phoneJA: How long has this been going on? What troubleshooting have you tried?Customer: The hone went missing around 1:00 pm todayJA: Anything else you want the phone expert to know before I connect you?Customer: no

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William Dishman

Store/sales manager

84 satisfied customers
I added time to my cell phone and I got a message on my

I added time to my cell phone and I got a message on my wife's phone that the time wasw added to hers.JA: Just to clarify, what's the exact make and model of your machine?Customer: It is an LGJA: How long has this been going on? What troubleshooting have you tried?Customer: This is the first time. I'm also not getting any info on-line about remaining time and text msg available to me.JA: Anything else you want the phone expert to know before I connect you?Customer: no

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littlerusty2005

Audio Video Technician

Associate Degree

9,432 satisfied customers
I cannot remember my cellphone password to retrieve my

I cannot remember my cellphone password ***** retrieve my messages. I tried the instructions I found online to change my password ***** I was unable to get into the place to change my password. Any suggestions?JA: Just to clarify, what's the exact make and model of your machine?Customer: Alcatel A205GJA: How long has this been going on? What troubleshooting have you tried?Customer: I don't use this phone all of the time - just on occasion. I have used it the last couple of weeks and did not have any messages & found out I did not return a call, so I looked for messages and realized I had two messages I had. Tried to listen to them and did not remember my password ***** actually putting one in when I got the phone. Maybe the store attendant put it in.JA: Anything else you want the phone expert to know before I connect you?Customer: No thank you.

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Richard

IT Manager

IT Manager, Consultant

56,338 satisfied customers
I can't send photos to phone nos. it says too many unsent

I can't send photos to phone nos. it says too many unsent multimedia messages sent!JA: Just to clarify, what's the exact make and model of your machine?Customer: Samsung Galaxy CenturaJA: How long has this been going on? What troubleshooting have you tried?Customer: Just started a few hours ago! Keeps saying saving as draft and can't send. I just bought some more texts and megabites.JA: Anything else you want the phone expert to know before I connect you?Customer: No thanks

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littlerusty2005

Audio Video Technician

Associate Degree

9,432 satisfied customers
Just wondering if Tracfone send out some kind of update as

Just wondering if Tracfone send out some kind of update as of the 1st. of the year? When I checked the phone this AM the wallpaper scene was a negative print, and the menu screen was different. StanJA: How old is the phone?Customer: Not sure ? maybe 2or 3 years.JA: How long has this been going on? What troubleshooting have you tried?Customer: This AM. I checked the settings but didn't change anything, tried pulling the battery, same thingJA: Anything else you want the phone expert to know before I connect you?Customer: The ringer can't be muted I hadn't tried to make any calls or got any.

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Pete

Engineer

Bachelor's Degree

10,776 satisfied customers
Ii can phone everyone elase except my daughter who has trac

ii can phone everyone elase except my daughter who has trac phone service. can you help please.JA: How old is the phone?Customer: mine is new Samsung Galaxy 5 On and hers is an LGJA: How long has this been going on? What troubleshooting have you tried?Customer: Just got the phone and no trouble shooting. when I dial I get a message I can not understand.JA: Anything else you want the phone expert to know before I connect you?Customer: her #(###) ###-####mine(###) ###-####both trac fone service

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Ronald Brock

Field Technician

Architectural Drafting

56 satisfied customers
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