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I replaced my fridge's water filter on Friday. I initially

I replaced my fridge's water filter on Friday. I initially attempted to replace it upside down. Of course it wouldn't fit. Finally, after reading the manual, I realized what I had done and quickly repositioned it correctly. It went in the opening easily. However, now the ice make doesn't make ice. I read in the manual to remove the filter, which I have done. I can feel ice in the maker, but it does not drop the cubes and I do not hear the water filling, which had always been the case I am hoping the filter being inserted incorrectly before is the problem, but what do you suggest now? And of course, I'm hoping to avoid a service call.

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Kelly

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High School or GED

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I have a standalone Whirlpool freezer model number

I have a standalone Whirlpool freezer model number EV170NYLS00 KD. Every day or so the freezer defrosts to where the ice melts in the ice tray. We cannot keep food in it anymore as it gets ruined. We have replaced the defrost timer twice (just in case the first one we replaced was bad), and replaced the thermostat. The freezer gets plenty cold other than the defrosting. We are out of ideas. Any help?

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Appliance Guru

Service Technician

Associate Degree

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My freezer will not go below 10 degrees F...ge model

My freezer will not go below 10 degrees F...ge model gshl5kgxdclsJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: six years old model gshl5kgxdclsJA: Do you plan on doing the work yourself?Customer: I have replaced the thermistor on the coil and main board...still 10-12 is as low as it will go...refrig is ok at 37-38

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Kelly

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On a brand new Soleusair mobile AC unit model HCB-P08- I get

On a brand new Soleusair mobile AC unit model HCB-P08-B I get an E4 error message and it doesn't then cool. What is the E4 problem?JA: How old is the appliance? Have you gotten error messages before?Customer: As I stated it is brand new.JA: Do you plan on doing the work yourself?Customer: If it is something I am capable of - I am quite capable in most areas, mechanical, electrical, plumbing, carpentry etc.JA: Anything else we should know to help you best?Customer: Not that I can think of.JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.

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Tyler Z.

Appliance Technician

Bachelor's Degree

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GE Profile refrigerator that displayed vastly fluctuating

GE Profile refrigerator that displayed vastly fluctuating freezer and refrigerator temperatures went to no cooling at all. Replaced the motherboard (which I have done before) and then plugged the fridge in. Not getting any colder although thermometer is working and I hear the fan.

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Appliance Guru

Service Technician

Associate Degree

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I have a GE GSS22JETEWW side-by-side refrigerator (purchased

I have a GE GSS22JETEWW side-by-side refrigerator (purchased around 2007) that has been acting up for a few months. At times, liquids on the top shelf of the refrigerator side (milk, water, juices, etc.) are freezing, at other times, the temperatures are too warm (44-46 degrees F).I first bought some thermometers and observed the following over a few months:Refrigerator Top Shelf: around 22-24 degrees F at all times. Too cold.Refrigerator Bottom Shelf: around 32-34 degrees F at all times. Still too cold.Freezer, middle shelf: around 10-12 degrees F at all times.At other times, the refigerator would either be around 40 degrees F or 44-46 degrees F, while the freezer would drop to 0 degrees F.I have bought several parts from AppliancePartsPro, including thermistors, defrost thermostat, damper, and even a main control board.Then I did all the following -- all to no avail.1. Replaced the refrigerator thermistor. I tested the old thermistor by putting it into a cup of ice water, and it did show 16K ohms (within spec). I did test the new one, too, and it was within spec.2. Replaced the two freezer thermistors (top and bottom). They were of the "old" kind with the black bottom, so it was just as well that they were getting replaced with new. No change.3. While replacing the freezer thermistors, checked the evaporator fan -- it was rotating without obstruction. There was only a sprinkling of frost on the evaporator coils -- no frost build-up whatsoever.4. Checked the evaporator bottom to make sure there was no blockage for the intake of air. All clear.5. Checked the damper. The GSS22JETEWW has a Mylar damper, not an electrical damper. I confirmed that the Mylar flap was present and not stuck. I replaced the damper anyway. I can feel airflow coming through the damper when the refrigerator is cooling, and the airflow stopping when the refrigerator is cold enough.6. Replaced the main control board with new. No change.7. To confirm that the defrost thermostat and defrost heater are good, I unplugged the refrigerator and probed the blue wire on the AC connector side and J7, pin 9. Resistance was 25 ohms, again within spec (approx. 22 ohms). I do have a new defrost thermostat but did not install given the good results above.8. Removed the cardboard panel at bottom rear, and visually inspected condensor fan. No blockages, and it was rotating fine under power.9. Touched the compressor -- it was working (I noticed that it was quite warm to the touch -- is that normal?). Again, remember the freezer is cooling at 10 degrees F--but shouldn't that be 0 degrees F per spec all the time (it does swing from 10 degrees F to 0 degrees F.10. Set the digital refrig and freezer temp controls from 5/5 to 3/3, waited 24 hours. No change.What should I try next? I have a new defrost heating element that I could install, but very much doubt this would solve the problem.-- Mark

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Tyler Z.

Appliance Technician

Bachelor's Degree

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My problem is with a haier ice maker 8lmk that i just

my problem is with a haier ice maker hi8lmk that i just installed. i followed directions and it is not working at all. it is in a new haier refrigerator ht21t585sp. water supply line is connected and on. power line plugged in tight. control arm in on position. pluggrd in to outlet. help

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bruce peterson

Certificate

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I have a Kenmore Elite HE3 gas dryer. The model number is

I have a Kenmore Elite HE3 gas dryer. The model number is ***** The dryer starts (spins) and the burner will fire, however after about 10 seconds of burning, the burner will go out. This continues to recycle like this for however long it takes the clothes to dry, which is about 3-4x as long as it normally takes. Based on reading that I have done on the internet, I have replaced the dryer thermistor (fuse) and the Coil valves already, but still get the same reaction from the dryer. The only other part that I can think of to replace is the Dryer thermal fuse, but that is based more on a guess than anything else.The dryer is not clogged with lint and there are no kinks in the gas line. The circuit breaker to the dryer is fully functional. What else could I check to narrow the problem down.

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Kelly

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High School or GED

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Ge refrigerator model TBX18SAXQRWW. Freezer temp. spikes to

ge refrigerator model TBX18SAXQRWW. Freezer temp. spikes to 30F and fridge section spikes to 45f. Unit is set at coldest setting, when running freezer gets down to -20, fridge is around 33. What could be causing the temp spike? bad defrost timer? bad defrost temp sensor?

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bruce peterson

Certificate

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96 satisfied customers
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