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Recent Thermocouple questions

Water heater burner will not ignite model # N40T61-343,

Water heater burner will not ignite model # N40T61-343, SERIAL # 1143T471148, Product #(###) ###-####-- 40 gallon Whirlpool hot water heater I changed the thermopile with a universal with no help Can you provide a part number for thermopile {thermocoupler} or for burner pilot thermopile assyJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: 10 years or more US/CRAFTMASTER WATER HEATER COMPANY MODEL NUMBER ON WATER HEATER IS N40T61-343JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: Not at this time

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Rick

Supervisor

26,872 satisfied customers
We have a Bosch tankless natural gas hot water tank and the

We have a Bosch tankless natural gas hot water tank and the red light is flashing and there is no ignition spark or gas seeming to come to the unitJA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?Customer: It was purchased in February 2008 and the model number is *****JA: Do you plan on doing the work yourself?Customer: Yes unfortunately we do LolJA: Anything else we should know to help you best?Customer: Just that the water isn't getting hot and nothing is igniting and we're worried that no gas is getting to it

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Rick

Supervisor

26,872 satisfied customers
Actually a water heater troubleshooting question, Pilot

Actually a water heater troubleshooting questionJA: How long has this been going on? And how severe is the problem?Customer: Pilot light has gone off a couple times in the last 24-36 hours. Just re-lit for the second time.JA: Do you plan on doing the work yourself?Customer: ProbablyJA: Anything else we should know to help you best?Customer: Trying to determine if this is a thermocouple issue, a control unit issue, or something else.

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Rick

Supervisor

26,872 satisfied customers
Hot water tank has lost its pilot light. when I go and

Hot water tank has lost its pilot light. when I go and relight it, it will not light. was told it could be the thermocoupler could that be it ?

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Billy

Journeyman Service Technician

State Licensed Mechanical Contractor

12,498 satisfied customers
Gas water heater pilot went out. Cannot get lite again. it

gas water heater pilot went out. Cannot get lite again.JA: How long has this been going on? And how severe is the problem?Customer: it was working yesterday but not today. We have tried relighting most of the afternoon.JA: Do you plan on doing the work yourself?Customer: yes we are trying to.JA: Anything else we should know to help you best?Customer: disconnected gas and reconnected. cleaned screen and checked the thermal couple looks ok that was replaced last Dec.

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Rick

Supervisor

26,872 satisfied customers
I have a gas water heater. Took a shower and noticed that I

I have a gas water heater. Took a shower and noticed that I have no hot water. I went to check the water heater and noticed the drain value is dripping a little. What happened? What should I do?

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WCohn

Journeyman Plumber

Journeyman License

1,464 satisfied customers
Same problem as 15 months ago - pilot light extinguishes

Same problem as 15 months ago - pilot light extinguishes repeatedly. Cleaned burner assembly and replaced gas valve assembly 15 months ago. What could the problem be? I have guests for a big event this weekend, I need hot water.

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Rick

Supervisor

26,872 satisfied customers
I need to replace the thermocouple on our water heater, but

I need to replace the thermocouple on our water heater, but it is left hand threaded and I am having difficulty locating one. I am trying to decide if I would be better off just replacing the entire unit.JA: What's the make and model of your machine? And can you guesstimate how old it is?Customer: it is about 8 years old. I believe it is a whirlpool. I have the modelnumber as FG1F5040T3NOV. This will be the second time we have replaced the thermocoupleJA: Do you plan on doing the work yourself?Customer: No, we have a family friend who is a plumberJA: Anything else we should know to help you best?Customer: I believe that is allJA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.

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Rick

Supervisor

26,872 satisfied customers
I had an issue where my water heater kept shutting off/pilot

I had an issue where my water heater kept shutting off/pilot went out. It's an AO Smith with a sealed combustion chamber. A technician came out and changed the thermocouple but it required the full assembly, due to the design. A week later, the problem recurred. I called another plumber out and he removed the seal and ignitor and we have to light it manually now but he says it should stay lit from now on. Is there any safety concern?JA: OK. To minimize me, please click the down arrow at the top right corner of this box. OK. To minimize me, please click the down arrow at the top right corner of this box. Sometimes plumbing issues that that you think will be really complicated end up being easy to fix. The Plumber I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the Plumber should be aware of?Customer: Nothing else that I can think of.JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Plumber about your situation and then connect you two.

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Rick

Supervisor

26,872 satisfied customers
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