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Recent Sump Pump questions

I think I have a problem with my sump pump. It was

I think I have a problem with my sump pump. It was buzzing/humming this morning so I unplugged it and plugged it back in. That stopped the buzz, but the little bit of water that was in the crock was warm. Now tonight the water is still warm and when I put my hand in it its now very oily, but clear. Also there is a very oily smell in the basement. I have since unplugged the pump and NOT plugged it back in. I know I probably need a new pump, but is the oily water something I need to be converned about?

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5,350 satisfied customers
L installed an OUTDOOR sump pump. It is in a pit approx 36"

l installed an OUTDOOR sump pump. It is in a pit approx 36" down. Do I need to install a heater or heat tape to keep from freezing in winter. It can get to -20 in Indiana. If so, what brand do you recommend?

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Rick

Owner

23,994 satisfied customers
I have a regular electric sump pump. If the power goes out,

I have a regular electric sump pump. If the power goes out, the sump pump goes out. If we're home, we can power it with a generator, but if we're gone, we might flood (we do get water in the basement). There is no room to add a battery or water powered back up pump. Is there a sump pump that is plug in and also battery, and the battery kicks in if the power goes out?

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WCohn

Journeyman Plumber

Journeyman License

812 satisfied customers
I have a sump pump in the converted room from a garage in

I have a sump pump in the converted room from a garage in first floor. The sump pump around not sealed well by concrete. There is a piece wood to cover the pump storage box. Here it is the pic of the pump area.https://www.facebook.com/photo.php?fbid=10209631176406325&set=a.3192447540200.2151151.1536242559&type=3Do I need seal the pump around with concrete for radon gas exposure?ThxHua

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Rick

Owner

23,994 satisfied customers
Is a plumber the person to do a yearly check on my sump pump

Is a plumber the person to do a yearly check on my sump pump and tell me if I have a check valve to prevent back flow or can I have a maintenance man do this? Where exactly is the backflow valve and what does it look like?I tried to trigger the sump pump last summer by filling it from the hose but I couldn't get it to go high enough because the water kept leaking through the holes in the sump pit. Is this normal?

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Billy

Journeyman Service Technician

State Licensed Mechanical Contractor

11,736 satisfied customers
I know battery back is an option sump pump to deal with

I know battery back is an option for a sump pump to deal with water removal. What is done for an ejector crock other than knowing not to use the downstairs plumbing when the power is out or installing a generator?

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Rick

Owner

23,994 satisfied customers
I have a washer in my basement. It currently drains to the

I have a washer in my basement. It currently drains to the sump pump. Please tell me the best method to redirect the water to the sanitary sink pipe 7 ft above. I have a utility sink to catch water from the washer. Should I install a pump from the sink or put in a bigger pump. I'll have to get a plumber to do it. How long would this type of job usually take? I have PVC drain pipe. I'd like to have a plan and materials on hand before I bring in a plumber.

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Rick

Owner

23,994 satisfied customers
Hey, . I have a huge sump pump system that

Hey, My name is Matt. I have a huge sump pump system that is in my yard to remove an underground stream. When it has problems my basement floods. There is about 12 feet down, more looks like a well. Originally when they did the house, they put the check valve about 10 feet up. Is this a good placement for it? I assume I need to drill the 3/16 hole down by the sump pump, should I put another up under the check valve to allow air? Thanks in advance!JA: Thanks. Can you give me any more details about your issue?Customer: I need to replace one of the sump pumps as it continues to run. I am just making sure I do it right. I have asked plumbers to do it, but no one wants to take on that type of project (no experience with it). Just wondering about 1 or 2 3/16 holes as described above and if 10 feet is okay to put the check valveJA: OK got it. Last thing — Plumbers generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

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Rick

Owner

23,994 satisfied customers
My basement flooded with water and sewage and I red a

my basement flooded with water and sewage and I hired a plumber to come out and snake the drain. He went out 50 feet and able to clear some of the line because the water went down and I cleaned up the debris left behind and for this he charged me $375. Then just at a month later the basement flooded again this time with about 6 inches of water. I called the plumbing company to send someone out and they sent a two man team that took a look at the situation and they were very nice and polite to me and said it would be very expensive to have them clear out the water and the sewage and and it was something i could easily do myself so I rented a sump pump and cleared it out. The next day the sent a different two man team who also couldn't believe the original plumber had not gone out to the main city drain and they snaked it again and it took them about 45 min. They went all the way out to the main city drain. However, the second flood got so high that it damaged my gas valve on my water heater and I had to pay $517 to get the valve replaced. The Plumbing company sent me a bill for the second visit and on it they gave me $100 credit for not going out to the city main in the first place. In my mind that is as good as admitting they made a mistake or they wouldn't be offering me such a discount.My questions are 1) is it accepted practice that when you hire a plumber to snake your main drain that they go all the way out to the main city line. All four plumbers that were here after the first disaster agreed he should have snaked out to the main drain. My second question is can I hold the plumbers financially responsible for the gas valve repair that would not have happened if they would have done what you hired them for in the first place? My third question is how do you suggest I handle this...Try talking to the company about it or what? I have already consulted a lawyer but she said it kind of depended what the industry standard is so I am trying to get some expert opinions that I can take to court if I so end up having to sue them for the second flood and resulting damage to my water heater. thank you for you time on this matter.

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Rick

Owner

23,994 satisfied customers
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