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Sump Pump Problems

Usually basements in houses have a sump basin meant for collecting rain water or natural ground water. It accumulates when the water enters from the perimeter drains of a basement waterproofing system or if the basement is below the water table level. To extract the water from such basins to prevent dampness and stagnant water a sump pump is used to pump out the water generally into a municipal storm drain or a dry well. Sump pumps are also commonly found in your dishwashers to perform a similar role. Listed below are a few common questions that have answered by the Experts on sump pump problems.

What could be the cause of a dishwasher to suddenly not clean properly after two years of working without any problems?

Often when individuals come across issues with their dishwasher not cleaning property, the problem could be with the sump pump being clogged and needs to be cleaned. To clean out a sump pump, the individual will need to remove all dishes, and place four glasses upright in each corner of the top rack. Now, start the dishwasher like normal, on normal cycle. After a minute of this cycle running, stop the machine and to see if the glasses are half full. In the case if none of them are or only some of the glasses are filled this indicated a clogged sump pump. To unclog a sump pump, the individual will need to remove the lower rack and lower spray arm along with cleaning any filters. To reach the sump pump you may have to remove some of the screws and components to access the filter area. Once this is completed the dishwasher should then function like normal.

If a front loader washer is in a basement connected to a septic tank around 54 inches above the top of the washer, can the sump pump still pump at this height?

In most cases, the optimal height for a sump pump is 24 to 36 inches above the machine. However it is designed to handle drainage to a height of six feet above the machine. Hence what you could do is connect to an existing drain pipe at 50 inches. It will take a couple of seconds longer to drain. A safer option would be to lower the drain pipe by about two feet. The general rule is that the higher the machine has to drain, the harder the pump has to work. Cleaning the filter pumps regularly is also essential for proper drainage.

If an individual has replaced the chopper assembly and the sump pump check valve but why won’t the water come out through either of the sprayers of a Kitchenaid Superba dishwasher?

The chopper can break often and when it does it can cause the impeller at the end of the circulation motor to break. In some cases, the circulation motor could become inoperative. To check you will need to remove the circulation motor by tipping the appliance on its back. Check if the impeller is attached to the motor. If it is not, replace the impeller else you may need to replace the circulation motor. The control board may not be the problem in this case.

What could be the cause of a sump pump is submerged underwater with red and green lights flashing and a beeping, but once lifted up half way the beeping stops but the pump still does not work?

In some situations, this could be an issue with the motor or the float switch. First unplug the pump, disconnect the pipe going to it and remove the water. Check the underside for any clogging of the inlet with debris. Try using a thin screw driver to push the impeller of the pump and check if it spins freely or is stuck. It too could be clogged with mud or debris. Plug the pump and lift the float to check if the pump starts. If it makes a humming noise and there is no rotation, the impeller could be stuck or pump motor is defective. If there is no humming on lifting the float, the float switch could be defective.

What could cause a sump pump to not drain even if the sump pump assembly has been replaced, also an error code 0E is shown?

When the individual replaced the sump assembly, it usually comes with a new drain pump. However, the problem could be a clogged drain line. Another possibility is if the pipe goes to the garbage disposal section, the plug is not knocked out. If replacing the sump pump assembly did not resolve your original problem, you need to inspect the drain hose and the portion of the drain hose which goes under the sink.

A sump pump is one of the most important components in a dishwasher or other appliance which needs water to be pumped and let out forcefully. Issues with the sump pump can cause ineffective functioning of your appliance. Minor issues can be resolved by you if you are comfortable to do so while others require professional intervention. Diagnosing and isolating the problem area is the key to fixing the issue. The information and solutions required to resolve these issues can be obtained by the Experts.
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