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Fridge question. Mine stopped working recently: freezer is

Fridge question. Mine stopped working recently: freezer is cold, but main compartment is warm. I'm following some advice I found and trying to see if the problem occurred because ice blocked vents between the freezer and the main. I'm defrosting it manually now, but I want to understand how the vents should work.JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Let me get the model, but it's a whirlpool. Age, probably 8-15 years.JA: Do you plan on doing the work yourself?Customer: model: TT14DK I'll only do basic diagnostics, not planning to do any repair work myself if there's a broken thermostat or something more serious.JA: Anything else we should know to help you best?Customer: Not really, this is about all I know for now. There was ice in the vents, but also styrofoam.

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ModelE522B. 12 years old. Need to manually defrost(warm

ModelE522B. 12 years old. Need to manually defrost(warm water down back of fridge) every 6 weeks to melt ice build up. Had thermostat replaced 32 years agoJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: 12 years old. Fisher& Paykel. Model E522B. 519 litJA: Do you plan on doing the work yourself?Customer: have done in the past. ? cause of ice build upJA: Anything else we should know to help you best?Customer: No

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I have this exact problem where my Viking Micowave will not

I have this exact problem where my Viking Micowave will not heat. The fan comes on, the turntable goes around and the time and clock all work.JA: I'll do all I can to help. How long have you been dealing with this?Customer: It just started last week. I heated some steamer vegetables, it worked fine then stopped when I tried to heat the meat and hasn't worked since then.JA: Do you plan on doing the work yourself?Customer: NOJA: Anything else we should know to help you best?Customer: Just interested on the recommended next steps.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have a GE profile 42" built in fridge that is leaking

I have a GE profile 42" built in fridge that is leaking water from the back of the fridge. I removed back center panel to trace the leak and i've only been able to see the water line is wet from the top of the fridge. Have not removed any morre panels to see - what could be the source of the leak?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: GE PSB42LSRBBV is the model about 13 years oldJA: Do you plan on doing the work yourself?Customer: So far I have done this myself - but need to see how much more entailed this could get - I've torn the freezer apart before to melt ice build up in the drain tube so I'm no stranger to taking it apart... If its too complicated I'd call in a pro.JA: Anything else we should know to help you best?Customer: Thats about all - other than the warped hardwood floor I now have! Did not catch this until today...

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Appliance Guru

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We have a Whirlpool Fridge (top freezer) model WRT16ATC

we have a Whirlpool Fridge (top freezer) model WRT16ATC purchased in mexico. The freezer compartment is building up frost from condensation. The fridge is working however not getting as cold as it should. Should I unplug and defrost the unit to ensure there is no ice blocking the vents \ drains? what other remedy would you suggest. Thanks in advance for your assistance. KenJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: 10 years old, Model on inside of fridge says WRT16ATC made in Mexico.JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: Im and just wondering if it is possible that there is an issue with ice buildup preventing proper ventilation / circulation.

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Appliance Guru

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Where on my kitchenaid frig model KFXS25RYMS0 is the drain

where on my kitchenaid frig model KFXS25RYMS0 is the drain plug?JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: we bought it new 4 years ago.its a french doorJA: Do you plan on doing the work yourself?Customer: yes.very good at these thingsJA: Anything else we should know to help you best?Customer: ice is forming in bottom of freezer and leaking water onto my floor which is causing moisure problems with my flooring

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Appliance Guru

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Problem: Ice buildup preventing opening of freezer drawer.

Problem: Ice buildup preventing opening of freezer drawer. Need to know how to initiate a defrost cycle. I have a Whirlpool french door bottom freezer Model # WRX988SIBM. I suspect freezer drain restriction may have caused ice buildup, but at this point my first concern is defrosting freezer compartment so root cause can be throbleshooted.JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: Model # WRX988SIBM Whirlpool Gold series. Unit is 10 months old and still under warranty but service appointment isn't until Wednesday (day before Thanksgiving) and if tech can't open freezer I doubt he/she will be able to service unit.JA: Do you plan on doing the work yourself?Customer: Yes. I am HVAC tech and have done some appliance repair, but do not have access to service manual for this unit.JA: Anything else we should know to help you best?Customer: The reason I suspect drain issues as opposed to defrost circuit problems is a few months ago there was ice buildup on the floor of the freezer compartment.

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Joel Swenson

High School or GED

4,686 satisfied customers
We have water dripping in refrigerator compartment. Why?

We have water dripping in refrigerator compartment in model ET19RKXGN01 (freezer on top). I did not see any drainage line from the freezer compartment to the compressor area underneath the refrigerator. What would cause a high amount of water to drip in the refrigerator compartment?It is a Whirlpool. I looked beneath the cover in the freezer compartment, did not notice any unusual blockage or freezing occurring in the drainage holes.

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Appliance Guru

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Water freezing at the bottom of the freezer section in my upright free

Hi! I have a LG Electrocool upright freezer and water is freezing on the bottom of the freezer section.It's been going on for a couple of months take about 4 days and can't open the bottom draw, any idea what the problem can be?

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Appliance Guru

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