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Recent Stabilizer questions

Our washer has started getting unlevel during the last spin

Our washer has started getting unlevel during the last spin cycle. If I just totally give up and put it in the Drain and Spin cycle, it is almost perfect. What's up?JA: I'm good. And you?Customer: I am frustrated. I am glad, however, that you are well and able to chat with me.JA: Sorry to hear it. Thank you.Customer: Can you see my initial text about our washer's spin cycle?JA: What's the make and model of your washing machine? And can you guesstimate how old it is?Customer: Whirlpool Cabrio right at 9 years old.JA: Do you plan on doing the work yourself?Customer: probably not. I'm just trying to reconcile fixing over buying a new washer.JA: Anything else we should know to help you best?Customer: No, I don't believe so.

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Nolan Rettig

Service Technician

High School or GED

114 satisfied customers
GE fried pd885nbxcr bottom freezer working ,fridge not.

Hello,JA: Hi. What seems to be the problem?Customer: GE fried pd885nbxcr bottom freezer working ,fridge not. Replaced mother board 2x. About 7 years old. First bd replaced 11 month ago by tech and think it was refurb due to age. Yesterday's board is new but same issue after overnight run. My next thought I read is evap fan or defrost issue. Freezer looks clean with some moisture beads on back panelJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: About 7yrs....PDSS5NBX/PDSF5NBXJA: Do you plan on doing the work yourself?Customer: To a point can due but not looking to dump to much $ into.JA: Anything else we should know to help you best?Customer: No

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
My maytag temp alarm is going off for the fridge. it's

hi - my maytag temp alarm is going off for the fridge. it's flashing 51 and alternating between that and 40 degreesJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: 8 yearsJA: Do you plan on doing the work yourself?Customer: MFI2568AESJA: Anything else we should know to help you best?Customer: we've been opening and closing it a lot while cooking its also very full of food

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3,380 satisfied customers
Michael. My 11 year-old GE Profile oven circuit breaker

Hi Michael. My 11 year-old GE Profile oven circuit breaker popped and I cannot figure why. Model number is ***** K916S M2SS Thoughts?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: See above PearlJA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: LAst night the breaker popped and rsetting it allowed me to reset the clock. This morning the breaker cannot be reset, in other words it pops immediately

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Kelly

Owner/Technician

High School or GED

37,454 satisfied customers
I have a GE PFSS6PKXESS French Door Refrigerator. It has the

I have a GE PFSS6PKXESS French Door Refrigerator. It has the model 26 control panel. It is acting as if I pressed one of the temperature adjust buttons or did a turbo freeze start. The panel keeps turning on by itself chiming and going into turbo freeze mode. The display first gives the set temperatures, which I have at 2 deg F and 38 deg F. Currently it says the freezer is at -15 deg F and the Frig temp is at 38 deg F. The problem seems to be random as is the freezer temperature which seems change depending on how often the unit throws a fit (-2 to -15). It seems to throw a fit less if it keep the temperature setting at 2 deg F and 38 deg F but it is still happening (the actual freezer temperature ends usuall being colder than the set). This can happen once a week/day/hour or minuets apart. Would a hard reset of the controller board solve the problem? If so how do I do that? Could it be the key pad? How do I check that? How do I trouble shoot the problem? I have a DVM and enough electronic skills to test what ever needs to be tested or done to the electronics on the frig. Basically, do you know what the problem is?

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
I have an 11 year old side by side GE refrigerator that

I have an 11 year old side by side GE refrigerator that started acting up a year ago. Symptoms were that it would not hold a temperature in freezer or refer side. It would gradually warm up to 20 and 50 degrees respectively and then it would cool off to settings of 0 and 37 degrees. sometimes it would cycle back and forth for several days before stabilizing at set temperatures. I called the repair firm recommended by GE and in incompetent repair person (not a kid either) came out, spent 15-20 minutes and told me I needed to replace the unit. He said he could repair with a board replacement, but it probably was a compressor leak. He could charge me $500 to repair, but it would only carry a 3 month warranty and he would not recommend it. All the workings have been cleaned of dust and dirt (vacuumed) a couple of years ago and the environment is clean.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: 11 years old. It makes no unusual noises. it is a side by side, ss, counter-depth. I will go get the model number for you. be right back. my guess is there is a sensor or a themostat in the unit that has failed. it is again going through the cycling back and forth from 20/50 to 0/387JA: Do you plan on doing the work yourself?Customer: no, not planning on doing the work myself model number PSW23PSSCSS and serial number MH424200JA: Anything else we should know to help you best?Customer: no

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Joel Swenson

High School or GED

5,518 satisfied customers
I have a Maytag stackable washer model number MHW3505FW0 and

Hi. I have a Maytag stackable washer model number MHW3505FW0 and a model number MED3500FW0 electric dryer. Can I stack the washer on TOP of the dryer with this model? I am moving the laundry room and I need the washer on top because of plumbing.JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: I bought it 2 months ago. Did you get the model numbers in my earlier response?JA: Do you plan on doing the work yourself?Customer: No. I am hiring a contractor.JA: Anything else we should know to help you best?Customer: That's it. Just need to see if the washer can go on top and if there is anything special required (stack kit, etc)

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Kelly

Owner/Technician

High School or GED

37,454 satisfied customers
Wolf stove is clicking in the off position

We are having problems with our new Wolf stove--clicking in the off position. It is brand new (October 2016) 32" drop in stove and we are scrambling to find the booklet that was left by our installer. We are trying to make certain it is safe and stabilize the issue. We can't find the booklet at the moment --where is the model number on the unit?

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ApplianceTech

President

Associate Degree

1,772 satisfied customers
The dishwasher tower seems to be broken. It will not erect

The dishwasher tower seems to be broken. It will not erect itself & the base is but is be not freely turning . It seems that I is not sitting at the tub base but is about 1/4 way from base of tub. The tower is loose & does not appear to have spiral support & therefore will not raise upwardJA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?Customer: model # is FBD02400KB5BJA: Do you plan on doing the work yourself?Customer: Going 2 try.JA: Anything else we should know to help you best?Customer: About 6 months ago the plug to the glass cleaning liquid disappeared & then about a month ago the plug was on the bottom of the tub. It appears to have been altered in its shape by extreme heat. I screwed it in again & it has stayed in place & seems to use the regular amount glass cleaner now.

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
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