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I purchased a Samsung Smart TV last week. It works fine

I purchased a Samsung Smart TV last week. It works fine except I can't get an internet connection. I have a wireless router. The TV obtained the code without me typing it in. I must be missing something.JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: 2011JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works fineJA: How long has this been an issue? What happened right before this popped up?Customer: Issue on and off for a while. Can you help me with the steps to fix this?JA: Anything else you want the TV expert to know before I connect you?Customer: Dont think so

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Richard

IT Manager

IT Manager, Consultant

47,690 satisfied customers
Damsung smart tv model UN46EH5300F,cannot connect ti in,

damsung smart tv model UN46EH5300F,cannot connect ti inJA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Samsung smart tv model UN46EH5300F, CAN NOT CONNECT TO WI-FI/INTERNET.COMPUTER AND SMART PHONE ARE OKJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: MENU WORKS,TRIED ABOUT EVERTHING SEEN ON THIS SITEJA: How long has this been an issue? What happened right before this popped up?Customer: JUST THIS COUPLE DAYS ,WANT TO CUT CABLE TV ,NEED INTERNET.JA: Anything else you want the TV expert to know before I connect you?Customer: PURCHASED TV 2013.DONT KNOW IF THAT MATTERS.

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Shahid

Owner of Repair Shop

High School or GED

15,116 satisfied customers
I have a 40" Samsung Smart TV, and trying to connect a

I have a 40" Samsung Smart TV, and trying to connect a Samsung HW-KM45C sound bar. I've tried using the optic connection, HDMI connection and nothing works. The sound bar is still silent. What am I doing wrong?JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Samsung UN40J520DAFJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV Menu works fineJA: How long has this been an issue? What happened right before this popped up?Customer: I bought the TV and the Sound Bar at the same time. It's not worked/connected since first set upJA: Anything else you want the TV expert to know before I connect you?Customer: I bought the TV at Costco

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Shahid

Owner of Repair Shop

High School or GED

15,116 satisfied customers
Lg remote anmr300q voice command stopped working although

lg remote anmr300q voice command stopped working although all other functions work properly. Wont connect and tells me try again/cancel.

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Nathan

Bachelors of Science

32,764 satisfied customers
I bought an LG 60UH6150 4k UHD Smart LED TV this past

I bought an LG 60UH6150 4k UHD Smart LED TV this past Saturday and tried to hook it up yesterday. I'm getting the Charter Cable channels but not in HD and I also bought a LG SH4 2.1 300w Soundbar, and I'm not having much luck getting it to work either....JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: I did not unplug it after I hooked it up...JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Well - I don't think I tried other sources or inputs...JA: How long has this been an issue? What happened right before this popped up?Customer: Nothing. What I described above happened after it came out of the box ad I was trying to hook up the different connections based off of the pictorial directions providedJA: Anything else you want the TV expert to know before I connect you?Customer: I don't think so at this point

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

17,146 satisfied customers
I recently bought a Westinghouse 55" smart TV - model #

I recently bought a Westinghouse 55" smart TV - model # WD55UH4530. The first night after watching it, the entire lest half of screen turned dimmer and not as vivid image wise - while the right half of screen had an almost shimmering outline of any movement/ Well, I turned the TV off, and now all I get is a green left half and static gray/black right half. Any Ideas?Please advise - Dennis

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,668 satisfied customers
We have a sharp TV, wall mount, not a smart tv...... TV

We have a sharp TV, wall mount, not a smart tv......TV comes on, no volume, picture looks like in slow motion and blinksWhen it first came on the message was trying to connect to transmitter.Please advise

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,560 satisfied customers
My TV: VVT423XV Version: VIZIO_C7.0.1.0-S I have Amazon

My TV: VVT423XVVersion: VIZIO_C7.0.1.0-SI have Amazon Prime (and the Amazon Video Settings page of my Amazon account shows my TV as being registered), but I cannot access Amazon video content, as the Amazon logo is no longer one of those running along the bottom of the screen when I press the main button (the one with the Vizio logo) on my Vizio remote. If it helps, please note the following: I moved from the San Francisco Bay Area about seven months ago, where I had DirecTV; now that I'm in the Santa Barbara area, I have Cox Communications as my cable provider. I *was* able to access Amazon video at my former residence. Do you have any idea how I can get the Amazon logo (widget?) to again be one of my options to click on? By the way, I also just noticed that YouTube is no longer one of the options running along the bottom of the screen.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,668 satisfied customers
How do I change the input for my DIRECTV system? I have a

How do I change the input for my DIRECTV system? I have a 40" plus Smart TV and need to change the input. When booting the system it uses HDMI4 as input but it shows that as being connected to Comcast. I have never used Comcast so am perplexed as to how I get to DIRECTV. I have a small monitor that is connected to the network and it works correctly without problems.***** *****

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Shahid

Owner of Repair Shop

High School or GED

15,116 satisfied customers
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