Join the 9 million people who found a smarter way to get Expert help

Recent Smart TV questions

I have a Vizio smart tv about 29 inches model #E3201-B2 and

I have a Vizio smart tv about 29 inches model #E3201-B2 and I can't get the tv to turn on. I changed batteries in remote. Where is the power button on tv so I can do manually?JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: It's model#E3201-B2 and about 4 or 5 yrs. old. S/n-LWZQPKEQ0302829 - 50/60 Hz and 1.2AJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I just can't get it to tuen on with remote. Is their a power button someplace on tv?JA: How long has this been an issue? What happened right before this popped up?Customer: nothing happened. I shut tv off at night and next morning it wouldn't turn on. Where is the power button?JA: Anything else you want the TV expert to know before I connect you?Customer: no.

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,286 satisfied customers
I was lifting the TV by the top corners and my thumb pressed

I was lifting the TV by the top corners and my thumb pressed too hard so the screen broke in the corner. The glass is okay. It' beneath the glass.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It's an LG LED smart TV, 43 inch screen. September 2014.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: All channels show a small spiderweb in the top corner and the screen then begins to flicker badly.. Can't find the menu.JA: How long has this been an issue? What happened right before this popped up?Customer: It happened yesterday evening. The TV was off when I lifted it onto a coffee table. It was behind the coffee table to protect it from my one year old grandson!!JA: Anything else you want the TV expert to know before I connect you?Customer: No.

Read more

Jack

technician

factory trained engineer

14,034 satisfied customers
I have a Samsung smart TV. Just hooked up with cable. After

I have a Samsung smart TV. Just hooked up with cable. After scanning channels, the TV screen said it memorized 164 channels. But it won't play any, in stead it said no signal. I've tried to hook up the same cable to another TV and it worked fine. What's wrong with my TV?

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,176 satisfied customers
We have a problem with our internet on TV, even though it is

Hi, we have a problem with our internet on TV, even though it is a "smart TV." We always get the message that there is no signal, but if I bring down a computer to the same place, it gets great reception. I talked to someone from Cox Cable, and they checked everything and said that it was not a problem with Cox, but with the TV. I also checked with Netflix, and they checked everything and said that the problem was with the TV. So both of them agreed that the TV does not receive internet signals properly, and that a Vizio technician would be needed to fix this.JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: It is less than one year old. I'm checking the model now...JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu works, or it did... just a sec and I'll turn it on.JA: How long has this been an issue? What happened right before this popped up?Customer: It just started happening. Before then, I noticed that the internet signal was real weak - in other words, it just showed a coule of rings instead of 4 - but it still worked ok. But then it just stopped. The menu does work fine.JA: Anything else you want the TV expert to know before I connect you?Customer: The model numer is D 43, 55, or 65.

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,190 satisfied customers
I have a Panasonic tv 42x75. It has stopped turning on. If I

I have a Panasonic tv 42x75. It has stopped turning on. If I use the power button on the tv it sometimes clicks - and it sometimes turns on! I can turn it off with the remote but it won't turn back on with the remote.

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,190 satisfied customers
We are having trouble with getting our new Visio tv to

Hi! We are having trouble with getting our new Visio tv to select channels. We have it hooked to the antenna on our 2016 Vibe travel trailer. We are at an RV park in Florida. The trailers around us get between 40-50 channels when they scan for channels. We have checked wires and connections with an ohm meter. Do you have any idea why I'm not getting any channels to be selected? Thank You for your time!JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: The model is D32x-D1. Serial number LTTUUKJS2315348.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The TV menu works. I have followed the guide steps numerous times but still no channels found after scans.JA: How long has this been an issue? What happened right before this popped up?Customer: Just became an issue when we got set up after coming down from Ohio and set up.JA: Anything else you want the TV expert to know before I connect you?Customer: Not that I can think of now.

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,190 satisfied customers
I have a Vizio 55" smart TV 2.5 years old It stopped showing

I have a Vizio 55" smart TV 2.5 years old It stopped showing the picture 2 days agoJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: The volumn comes through and you can change the channels and even play a DVD and hear itJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I can't see the menue nothing shows I have a Vizio 32 " as well and we hooked it up in the same location and it works perfectlyJA: How long has this been an issue? What happened right before this popped up?Customer: 1 week ago it did this and we unplugged all cables and replugged them in and it corrected this but when we tried it yesterday and this morning it is not fixing it this timeJA: Anything else you want the TV expert to know before I connect you?Customer: No I believe that is everything

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,286 satisfied customers
I have a vizio e55 some times not all channels come in not

i have a vizio e55 some times not all channels come in not the cable box tried a diferant oneJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: 1 year e55c2JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: MENU WORKS SMART TV WORKS FIRESTICK WORKSJA: How long has this been an issue? What happened right before this popped up?Customer: 1 MONTH SOMETIMES IT WORKS SOMETIME NOT NO WARNIGJA: Anything else you want the TV expert to know before I connect you?Customer: NO

Read more

Jack

technician

factory trained engineer

14,034 satisfied customers
I have a high definition plasma television that has started

I have a high definition plasma television that has started to turn itself off whenever it feellieitJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Panasonic TH-50PE7OOU and the stamp says it was made in 2007JA: How long has this been going on? What troubleshooting have you tried?Customer: it just started. during the weekend we experienced a power outage. the outage occurred then came back on several second later. It repreated this same thing again and then the power went out. I had to leave so I do not know when the power came back on but that is when it started. this was Saturday and I have done no troubleshooting for fear of messing something upJA: Anything else you want the electronics expert to know before I connect you?Customer: no

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,190 satisfied customers
View more tv questions
In The News