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Vizio 26" Smart TV. The picture is displaying now only in a

Vizio 26" Smart TV. The picture is displaying now only in a small box upper corner of TV. It will not fill the screen. I have unplugged it. Also, tried all the functions on the remote but nothing is working to get full screen back. I see that many people have experienced this problem.JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: about 2 years or less.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I have tried all of them I can think of. I am not tech savey. My son who is couldn't figure it out but he was on his way to a job and suggested I google the problem. He would have but had no time today.JA: How long has this been an issue? What happened right before this popped up?Customer: It is the bedroom TV but I use it a lot. . It was working fine yesterday early evening. When I came back home and turned it on this was the first time. That was about 12 hours ago.JA: Is there anything else important you think the expert should know?Customer: Can't think of anything else.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,276 satisfied customers
I have a Samsung smart tv. It randomly turns off and then

Hello. I have a Samsung smart tv. It randomly turns off and then turns itself back onJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: Have not tried that. I did reset it though. Duh....not sure why I did not try thatJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes. The tv menu works, but it is subject to the auto turn off as wellJA: How long has this been an issue? What happened right before this popped up?Customer: Tv is 6 years old. Nothing different done....no changes made. I also have trouble watching from the smart tv apps. The shows freezeJA: Is there anything else important you think the expert should know?Customer: Not at this time

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,332 satisfied customers
I have a Blu-ray HT-F4500. I have connected it to the

I have a Blu-ray HT-F4500. I have connected it to the external di gtal audio component of the Direct tv server. However, I am unable to configure the network connect. All I see when I turn it on is "no disc." What do I need to do?JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: It is a Samsung LED TV Series6 6002 6003. I purchased a digital optical cable and connected it according to the installation guide.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The TV menu does work. I don't know what you mean by all sources/inputs. How do I find out?JA: How long has this been an issue? What happened right before this popped up?Customer: We are connecting the Blu-ray for the first time to our tv as it has been in a box for quite awhile as we were renovating our home. The first message that popped up was "hello."JA: Is there anything else important you think the expert should know?Customer: I subscribed to Netflx and want to access it through the Blu-Ray since our tv is not a smart tv.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,276 satisfied customers
I think that my Vizio just crapped out on me. First I

I think that my Vizio just crapped out on me. First I couldn't get it to turn on and then when it did it just kept cycling from TV down to HDMI2. The only time I could get a picture was if I held the input button down and hoped that it stopped on HDMI1.JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: Not sure of the model right off hand, just know that it is 37" I believe.I haven't been able to get it to turn off and on with the remote for a while (not the remote that came with it) I have cable and a DVR from my phone company so it is the remote that goes with that system. I'll quickly go see if I can find more info.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I believe that it did.JA: How long has this been an issue? What happened right before this popped up?Customer: It was working fine this morning before I went to work. Came home and tried to turn it on and nothing. I did get it to turn on by "messing" with the on button and then all the other stuff started up. Found the model and serial # on the box that it came in" Model VW37L HDTV40A Serial"#LOPCDCK2502574JA: Is there anything else the expert should be aware of?Customer: I can't think of any thing at the moment.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,276 satisfied customers
Panasonic 2013 plasma tv: after running awhile, flickers and

Panasonic 2013 plasma tv: after running awhile, flickers and then blacks out, comes back with an error message, "problem detected and recovered". Have tried all HDMI ports: new board, or new TV?JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?Customer: TC-L42ET5JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: seems to be all source inputs, I can get to menu, but then it blacks out, too.JA: How long has this been an issue? What happened right before this popped up?Customer: first didn't get sound with cable, unplugged cable box, replugged in, turned TV back on, got sound.....started to flicker about a week ago; seems to happen mostly around 4PM-7PM??????JA: Is there anything else the expert should be aware of?Customer: no

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,276 satisfied customers
My Vizio 24" smart TV got reset during a storm. Now it is

My Vizio 24" smart TV got reset during a storm. Now it is stuck on Language selection. The remote works for selecting other menu items but does not work for language selection. Just unresponsive.JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: It is 3-4 years old and model is e241i-a1JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV menu works and I can get to language selection but again, it is unresponsiveJA: How long has this been an issue? What happened right before this popped up?Customer: Several days. Happened after a bad thunder storm and brief power outage. I ordered a new remote and same isssueJA: Is there anything else important you think the expert should know?Customer: NO. I can't even change the language selection with the remote nav. Buttons

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,212 satisfied customers
My Samsung smart tv. hear tv but there is no picture can I

my Samsung smart tv. hear tv but there is no picture can I get picture back only about 3yrs. old.JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: yes 4 two days still just soundJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: remote works for sound cant see if it works anything elseJA: How long has this been an issue? What happened right before this popped up?Customer: a bout 4days tv on in moring went out clean pool come back in 1hr. later no picture just soundJA: Is there anything else the TV Technician should be aware of?Customer: no top left corner blinked about 2week ago

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Nathan

Bachelors of Science

41,844 satisfied customers
I just got a vizio smart tv and when i plug in the cable

i just got a vizio smart tv and when i plug in the cable line it tells me i don't have a signal. what am i doing wrongJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: E32-D1JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: i don,t know how old i got it on overstock.comJA: How long has this been an issue? What happened right before this popped up?Customer: just got the tv maybe a week ago. nothing i just turned it onJA: Is there anything else the TV Technician should be aware of?Customer: do i need special cables for this tv?

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Shahid

Owner of Repair Shop

High School or GED

17,666 satisfied customers
I have a Bravia 75" W850 series smart tv. When I plug in the

I have a Bravia 75" W850 series smart tv. When I plug in the headphones, I can regulate the volume with the remote. When I remove the headphones from the tv, the volume is still the headphones. I tried restarting the tv, but the icon for the headphones is still there. The remote cannot change it back to the TV's speaker. The only volume control that works, is when I plug in my stereo receiver. The volume can be regulated, but only from the receiver's remote. I bought the TV on the 31st. October 2015. IanJA: Just to clarify, what's the exact make and model of your smart tv?Customer: Bravia 75" W850C KDL75W850C Full HD LED LCD 3D Ready Smart TVJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No, all other inputs work fine. It is just the headphone jack, when removed from the TV, the Tv volume shows headphones, and there is no sopund coming from the TVJA: How long has this been an issue? What happened right before this popped up?Customer: It was intermittent after 10 months, but at some times the volume worked fine. It is only now that the volume does not come back at all.JA: Is there anything else the expert should be aware of?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,276 satisfied customers
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