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Side-by-side Refrigerator Problems

A side-by-side refrigerator is an attractive and convenient alternative to a top freezer refrigerator. Usually side-by-side refrigerators have a full-length freezer on the left and a larger refrigerator section on the right. The side-by-side design allows you to keep all foods within reach and at eye level, so you know exactly where you can find what you are looking for. Side-by-side refrigerators also offer more storage space, removable shelves and water and ice dispensers. Listed below are a few commonly asked questions that have been answered by the Experts on side-by-side refrigerator problems.

Why does a GE side-by-side refrigerator when set on turbo cool and at a certain temperature change to different temperature after a couple of days?

This is a common occurrence with these refrigerators. It indicates the light inside the refrigerator part is stuck since it perceives the door to be open. The bulb can cause the freezer to warm up however the refrigerator’s temperature can go higher than room temperature. There may not be any other specific reason which will cause the refrigerator to warm and this could be a random, erratic issue. You could try adjusting the refrigerator door so that it rises up slightly to press the door switch better. If the problem persists despite adjusting the door, you probably need to replace the door switch.

A Kenmore side-by-side refrigerator’s door is very hard to open after it has been opened and shut, there seems to be some type of suction problem. What could this problem be?

What can happen in time, with these models of refrigerators is the door seals efficiency can increase. The seal starts to mold or grip the frame of the refrigerator tighter. This can be easily resolved by taking a coffee straw or a similar object and cutting a one to two inch piece from it. Next, tape this part to the upper hinge corner of the refrigerator door seal. This will allow a little air to pass through the seal when the door is shut thereby reducing the amount of suction created inside the refrigerator.

Why is the freezer portion of a GE side-by-side refrigerator remaining cold and the refrigerator side is not cooling?

This is a case of the unit not defrosting completely or correctly in the freezer curbing the refrigerator from receiving sufficient cool air for cooling and circulation. Try unplugging the unit for 24 hours or empty the contents of the freezer and take out the lower back panel at the freezer in order to defrost the unit using a hair dryer. Once all the frost has thawed out successfully, the unit should operate again. Some defrost heaters consist of a long glass light bulb which can fail often. To make sure this problem does not repeat, you would need to order and replace the defrost heater.

Why has a Whirlpool side-by-side refrigerator with ice maker stopped cooling at the refrigerator and freezing at the freezer overnight?

First thing to check would be if the fan is running inside the freezer. If it is, the refrigerator should be cooling and when it is not, it indicates the compressor is defective or the system is low on Freon. Pull the refrigerator forward and disconnect it. Remove the lower back panel to access the black round compressor. Usually there will be a small plastic box with several wires going into it, attached to the side of the compressor. This is the overload relay. Remove it from the compressor and shake it. If you hear rattling, it needs to be replaced. If it does not rattle, you probably have a faulty compressor and need to engage the services of a technician to replace the compressor or check the Freon pressure. This is not a task to be done at home as it requires licensed personnel to handle these components.

What could be the problem with a ten year old Kenmore side by side refrigerator’s condenser has frozen on the freezers side?

Most likely the compressor is faulty where the valves are defective and start to leak refrigerant internally. Insufficient refrigerant is circulated through the evaporator coil causing it to freeze where the refrigerant stops. Another possibility could be a leak in the evaporator or at another point in the sealed system. This repair requires a licensed professional and the cost can vary from $300 to $600.

Side-by-side refrigerators provide double the space and convenience. Problems faced by these models may be quite similar to the regular refrigerators and freezers. Sometimes, it may be multiplied due to the size and quantity. In order to deal with the side-by-side refrigerator troubleshooting when needed, insights and information from Experts can make things more practical and reasonable for you.

Ask an Appliance Technician

John
John, Home Appliance Technician
Category: General
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
characters left:
9 Appliance Technicians are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
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    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Appliance Technicians are online & ready to help you now

John
Home Appliance Technician
Satisfied Customers: 13453
Appliance repair business owner for over 43 years.
Tom Goellner
Home Appliance Technician
Satisfied Customers: 1293
32 yrs. experience servicing major appliances and HVAC equipment.
Tyler Z.
Appliance Doc
Satisfied Customers: 58693
9+ years being an appliance technician with factory training.

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