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Recent Side by side Refrigerator questions

I have a KitchenAid side by side refrigerator, model

I have a KitchenAid side by side refrigerator, model #KSSS36QTW00, and the electronic cooling control panel is not working. I press the "On" button, the lights on the panel all light up and the fans start. Then it turns off about 3 seconds later. The lights inside are working.

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Kelly

Owner/Technician

High School or GED

31,686 satisfied customers
I have a whirpool side by side refrigerator model number

I have a whirpool side by side refrigerator model number GC5SHGXLS01 and need to replace the water filter. I see that it is in the grill at the bottom. Do I need to turn of the water supply before removing the old filter? If so, how do I do that? I am in a new condo and do not see a valve or line that goes to the fridge.

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Tyler Z.

Appliance Technician

Bachelor's Degree

70,266 satisfied customers
I have a kitchenaid side by side refrigerator that is not

I have a kitchenaid side by side refrigerator that is not keeping thing frozen in the freezer like it should. So far the fridge is still cool enough. I uncovered the evaporator to see that it gets about 30-40% iced up so I figured it's either low on refrigerant or the defrost system is messed up. I checked the heater and the thermostat and they are both ok. Ghe timer is a digiatl timer so I don't know how to test it. can you help? Model number is *****JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: Its about 5 or 6 yrs oldJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: no

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Kelly

Owner/Technician

High School or GED

31,686 satisfied customers
I have a KitchenAid side-by-side refrigerator/freezer that

Hi Pearl! I have a KitchenAid side-by-side refrigerator/freezer that has suddenly starting emptying the ice bucket at will onto the floor. It happened about a month ago, and today it has happened 3 or 4 times. It just starts shooting out ice at will. When you open and then close the door it stops for a while, but then shoots out ice again. We've flipped the switch inside, but would like to be able to get and use the ice as it's supposed to work. Appreciate any thoughts or suggestions.JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: We installed it in 2013....model number is...KSF26C4XYY03JA: Do you plan on doing the work yourself?Customer: If it is something easy that we can do.JA: Anything else we should know to help you best?Customer: We live on a ranch in the country, so there aren't a lot of repair service people around to call.

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Tyler Z.

Appliance Technician

Bachelor's Degree

70,266 satisfied customers
Our GE side by side refrigerator is not shutting snugly on

Our GE side by side refrigerator is not shutting snugly on the refrigerator side. Therefore the refrigerator isn't keeping as cold as it should be. What can we do.

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Tyler Z.

Appliance Technician

Bachelor's Degree

70,266 satisfied customers
My Frigidaire side by side refrigerator/freezer has 2

My Frigidaire side by side refrigerator/freezer has 2 temperature control units. 1 for the fridge and 1 for the freezer. They are located next to each other and the only apparent difference is the freezer unit has 2 wire hookups plus a ground (#5304421256) and the fridge unit has 3 (#240383703). The prices for the parts are amazingly different. $30-40 versus $180-250. 3 questions: What does the more expensive one do that the other doesn't? What happens if I install a 2 hookup in place of a 3 hookup? If I leave a wire unattached, which one should it be?Thanks, ***** *****

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Kelly

Owner/Technician

High School or GED

31,686 satisfied customers
My GE side by side refrigerator SSS25KFMC is leaking water

My GE side by side refrigerator SSS25KFMC is leaking water from the freezer onto the floor and also has a sheet of ice frozen in the bottom of the freezer. I've cleaned the freezer out and removed the ice only for it to freeze up again.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: Probably around 10-15 years old. The model is SSS25KFMC.JA: Do you plan on doing the work yourself?Customer: No, probably calling a local repair man. Just wondering if it is something minor or major problem.JA: Anything else we should know to help you best?Customer: I don't think so. I have had problems with the ice maker in the past which I found out was a recall issue for models a year or so newer than mine. It would freeze the ice and not dispense the ice without breaking part of plastic off around the auger. Now, I don't use the ice dispenser and the seal where the ice should dispense isn't really sealed tight.

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Kelly

Owner/Technician

High School or GED

31,686 satisfied customers
I have a GE Profile side-by-side refrigerator 15 years old

I have a GE Profile side-by-side refrigerator 15 years old that suddenly is experiencing a frost buildup in the freezer. I checked the seal; it's OK. I've had the thermostat replaced. same problem. The last tech said it was the heater coil that wasn't working and it would cost ~$800 to fix. Before I spend that kind of money, are there any DYI solutions?

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Tyler Z.

Appliance Technician

Bachelor's Degree

70,266 satisfied customers
I have a Whirlpool Model ED5PHEXNL00, and the ice maker is

I have a Whirlpool Model ED5PHEXNL00, and the ice maker is not working. This is a "Ice Magic Plus" model, like the I read in the above info. This is on a side by side refrigerator. The ice maker fingers are between horizontal and vertical. The fill tube is clear of any ice. It seems that the mold is filled with frozen ice when I touched inside.JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: The Whirlpool is about 12 years old. The ice maker has been repaired several times. The refrigerator model is ED5PHEXNL00JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: No

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Tyler Z.

Appliance Technician

Bachelor's Degree

70,266 satisfied customers
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