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The curve tv I bought looks like the picture is starting to

The curve tv I bought looks like the picture is starting to get blury? To me it looks like maybe the "picels?" not sure of the name you would call that aren't aliening properly?JA: What's the make and model of your tv? Have you had any issues with the picture before?Customer: model number is ***** No this problem started a couple weeks ago.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the tv menu work and no the problem isn't on there. When watching a tv channel the words look not clear and that on all channels, and with me reading the menu the words are clear.JA: How long has this been an issue? What happened right before this popped up?Customer: Couple weeks and not sure just kinda noticed something not right or clear.JA: Anything else you want the TV expert to know before I connect you?Customer: No just wondering if something is going on and if I could fix it?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,088 satisfied customers
I have a samsun tv model no un22d50038b1. Is that tv a high

I have a samsun tv model no un22d50038b1 . Is that tv a high def and will it work Mediacom serviceJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: will my samsun tv model no un22D50038BF work Mediacom hd serviceJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: I switch to mediamcom.from direct tv and my set says weak signal. I connect my set direcrt to my service suppley and the same resultsJA: Anything else you want the TV expert to know before I connect you?Customer: I have two other sets working all three thru a 3 way spillter.first two sets work find. one set old and thru a boxthe other one is hd and tyey both work find

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Jack

technician

factory trained engineer

14,498 satisfied customers
Great picture no sound. But I do get sound with inputs like

Great picture no sound. But I do get sound with inputs like amazon prime. I have dirctvJA: What's the model number of your TV? How old is it?Customer: Brand new Samsung.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I have reset box and unplugged tvJA: How long has this been an issue? What happened right before this popped up?Customer: watching amazon prime. Went back to tv. No sound.JA: Anything else you want the TV expert to know before I connect you?Customer: All set

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Jack

technician

factory trained engineer

14,498 satisfied customers
Can't get to TV channels on my bravia. Sony.dtv enclave is

Can't get to TV channels on my bravia. Sony.dtv enclave is not working. Now picture came back on but I can't change channels Now leanback launcher is not trsponding.JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: Sony Bravia KDL 55W800CJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I just get audio on the channel, no picture and can not use the remote for anythingJA: How long has this been an issue? What happened right before this popped up?Customer: For the last half hour and just before if I switched channels it would be a long time to go to the channelJA: Anything else you want the TV expert to know before I connect you?Customer: I just need help

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Jack

technician

factory trained engineer

14,498 satisfied customers
The sound went out on my tv. Is there an easy fix or not. It

the sound went out on my tv. Is there an easy fix or not.JA: What's the make and model of your tv? Have you had any issues with the sound before?Customer: It is a Vizio 46 inch and this is the first problem I have had with it.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It all seems to work fine except the sound.JA: How long has this been an issue? What happened right before this popped up?Customer: It just happened about 6 hours ago. I was watching a program and all of a sudden the sound was gone.JA: Anything else you want the TV expert to know before I connect you?Customer: I bought this TV about 8 years ago.

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Jack

technician

factory trained engineer

14,498 satisfied customers
I have a LG Flat Screen TV that all of a sudden started

I have a LG Flat Screen TV that all of a sudden started display closed captions. This happened without our adjusting any settings. Now when I go to settings where it shows captions, it is in grey tone and I cannot adjust the captions. It shows that captions are off, but they are not off. Help.JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?Customer: Model # 60LM7200-UA Ser #306MXZJ5X269JA: Do you plan on doing the work yourself?Customer: Yes if it is not too complicated.JA: Anything else we should know to help you best?Customer: No, just want to eliminate captions.

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Jack

technician

factory trained engineer

14,498 satisfied customers
Dont see at scream, Its 4 year old PND51D440A5DXZA, Yes, My

Dont see at screamJA: What's the model number of your TV? How old is it?Customer: Its 4 year old PND51D440A5DXZAJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: My kid trot a car and tha after cream goingJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,528 satisfied customers
There is no sound I have checked Mute and it's not it. All

There is no sound I have checked Mute and it's not it. All wires have not been touched and we're working the yesterday morningJA: What's the model number of your TV? How old is it?Customer: Jvc 120v model # hd56g786JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes menu works my husband was screwing around with it yesterday and I'm afraid he touched somethings.JA: How long has this been an issue? What happened right before this popped up?Customer: He was messing with the settings then stopped sound nothing popped upJA: Anything else you want the TV expert to know before I connect you?Customer: No ma'am

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,528 satisfied customers
Sound and picture are not syncronized, Toshiba 65H82

sound and picture are not syncronizedJA: What's the model number of your TV? How old is it?Customer: Toshiba 65H82 manufactured december 2002JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: menu works...not synchonized on any channels...all other TVs in home are working properlyJA: How long has this been an issue? What happened right before this popped up?Customer: about 1 week...nothing noticable happened... just before it stopped syncrozining I noticed that picture wasn't running smoothly...a little jumpy...then wasn't synchonized with sound...if you switch channels then switch back it's immediately sychronized...but only for a few seconds...as you keep it on the same channel the sound is increasingly before the pictureJA: Anything else you want the TV expert to know before I connect you?Customer: no

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Jack

technician

factory trained engineer

14,498 satisfied customers
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