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Recent Sanyo questions

Trying to setup Netflix. Need help, I don't know how to get

Trying to setup Netflix. Need helpJA: Are you getting any error messages when you try to connect to Netflix?Customer: I don't know how to get to Netflix on my tvJA: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?Customer: I have direct tvJA: Anything else you want the TV expert to know before I connect you?Customer: Not at this time

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,662 satisfied customers
Lost sound on my sanyo dp26746 tv, five years model dp26746,

lost sound on my sanyo dp26746 tvJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: five years model dp26746JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yesJA: How long has this been an issue? What happened right before this popped up?Customer: nothingJA: Is there anything else the TV Technician should be aware of?Customer: no

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,408 satisfied customers
Sanyo gxba picture no sound, thats is all i see on the

sanyo gxba picture no soundJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: thats is all i see on the remoteJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: menu works yes i tried comcast remote and the original remoteJA: How long has this been an issue? What happened right before this popped up?Customer: i moved tv from guest room to another bedroom and there was no soundJA: Is there anything else important you think the expert should know?Customer: i realize the tv is old but it worked fine and the picture is perfect but no sound should i turn it on and off again

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Shahid

Owner of Repair Shop

High School or GED

17,930 satisfied customers
We received a set top box. It is hooked up, but we cannot

We received a set top box. It is hooked up, but we cannot find a button to access closed captioning.JA: What's the make/model of your device? How old is it?Customer: Which device? The set top box is new, as is our Sanyo TV.JA: How long has this been going on? What troubleshooting have you tried?Customer: Nothing is going on. I want to know how to access closed captioning from the remote.JA: Anything else you want the electronics expert to know before I connect you?Customer: no

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,528 satisfied customers
Where can i obtain a manual for a sanyo tv model LCE22F

Where can i obtain a manual for a sanyo tv model LCE22F D40-8JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best.Customer: CAN THE TV BVE CONNECTED TO THE INTERNETJA: Is there anything else important you think the Expert should know?Customer: THE SET IS ABOUT 7 YEARS OLD aND I DO NOT KNOW IF IT IS POSSIBLE TO CONNECT TO THE INTERNET

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,408 satisfied customers
I recently acquired a Sanyo 50" TV as a prize at a golf

I recently acquired a Sanyo 50" TV as a prize at a golf tourney. It was manufactured in November and I have had it two weeks. Two days after I plugged it in a vertical yellow line of pixels appeared just left of centre and continues. The tournament sponsor replaced it with a Hisense TV which I'm not happy with. I tried to fix it with software tools on the web and walked through things with the Sanyo tech support - to no avail. Sanyo says it is not under warranty because of how I acquired it. I am disputing this but thats another story. Can you tell me if it is a costly and challenging repair? It is model FW50D36F. Thanks.

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Shahid

Owner of Repair Shop

High School or GED

17,930 satisfied customers
My TV (Sanyo dp 50747) won't always turn all the way on. The

My TV (Sanyo dp 50747) won't always turn all the way on. The sound will come on but the screen won't always turn on. Sometimes it will flash on then go dark.JA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: DP50747 and I bought th.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, the manufacture date is November 2007JA: How long has this been an issue? What happened right before this popped up?Customer: It has been an ongoing issue since before I purchased the TV but has gotten worse latelyJA: Is there anything else the TV Technician should be aware of?Customer: Nope

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,408 satisfied customers
My sanyo tv is telling me to change the reoslution. I have

My sanyo tv is telling me to change the reoslution. I have been watching if ok for months and than two days ago it gave me this message. i have turned it off and still don't know what to do. I have sling tv and have not problem with my other tv. can you helpJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: give me a second to get itJA: How long has this been going on? What troubleshooting have you tried?Customer: Manufactured oct. 2016,JA: Anything else you want the electronics expert to know before I connect you?Customer: model no. FW32D06B

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,662 satisfied customers
Tv turned off by itself. Hit power button (remote) came back

tv turned off by itself. Hit power button (remote) came back on than turned off again after a few seconds. Did same thing couple more times than will not turn on at all. Help!JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: SanyoJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Sharp LC60le600uJA: How long has this been an issue? What happened right before this popped up?Customer: Just now. No previous problems.JA: Is there anything else important you think the expert should know?Customer: Tried unplugging and pushing power button to reset. No difference.

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Shahid

Owner of Repair Shop

High School or GED

17,930 satisfied customers
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