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Recent Sanyo questions

I have a Sanyo tv model no.FW32D06F and just purchased a

Hello, I have a Sanyo tv model no.FW32D06F and just purchased a Yamaha ATS 1060 Soundbar and am having trouble with the sound not receiving to the soundbar. Can you help? I have only analog and HDMI on my tv.JA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: 2 months old and the model is in the previous message.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works. Haven't tried but one source my Roku works on one HDMIJA: How long has this been an issue? What happened right before this popped up?Customer: This is the first time I'm hooking up the sound barJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Jack

technician

factory trained engineer

12,622 satisfied customers
Working on a sanyo dp55d screen darker on one side, DP55D44

working on a sanyo dp55d screen darker on one sideJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: DP55D44 one side of the screen is darker than the other. Not sure on the age of the setJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the menue works I have not tried all inputsJA: How long has this been an issue? What happened right before this popped up?Customer: I don't know I am looking at it for a friendJA: Anything else you want the TV expert to know before I connect you?Customer: I have the back off the set but I do not see anything that stands out like poped caps or burnt spots

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Jack

technician

factory trained engineer

12,622 satisfied customers
My tv worked fine yesterday but now i have sound and no pic

My tv worked fine yesterday but now i have sound and no pic the antennae is hooked upJA: What's the make and model of your tv? Have you had any issues with the sound before?Customer: Sanyo model fw43d25f and no sound is good just no pictureJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Cant see the menu i tried switching the cabels but got nothinhJA: How long has this been an issue? What happened right before this popped up?Customer: Just happened i watched the tv fine yesterday but now no picJA: Anything else you want the TV expert to know before I connect you?Customer: If i hit the source button i lose sound now

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,648 satisfied customers
Every DVD player I hook up to it gives me a disk error

Every DVD player I hook up to it gives me a disk error message and will not play the disk. I bought a brand-new player and a brand-new movie and it still doing the same thingJA: Just to clarify, what's the exact make and model of your machine?Customer: Vizio vp422 hdtv10aJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works and wii game worked fine before I disconnected itJA: How long has this been an issue? What happened right before this popped up?Customer: Nothing happened it was playing on one DVD player fine but I didn't have a remote for the DVD player so I tried to hook up three different ones and that's when the problem startedJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Nathan

Bachelors of Science

32,764 satisfied customers
I bought a sanyo 20 inch tv in February and from the first

I bought a sanyo 20 inch tv in February and from the first day I had it the volume even at max and even with the latest addition of a sound bar the television shows no improvement. That's the only problem Ive got with it

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Nathan

Bachelors of Science

32,764 satisfied customers
TV won't power on, Sanyo dp42740 3 or 4 yrs old, It won't

TV won't power onJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Sanyo dp42740 3 or 4 yrs oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It won't power on, I can only hear the click as if its powering on.JA: How long has this been an issue? What happened right before this popped up?Customer: Yesterday morning, pressed the power button on the remote and nothing but a click, no green on the power button.JA: Anything else you want the TV expert to know before I connect you?Customer: no

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Richard

IT Manager

IT Manager, Consultant

47,690 satisfied customers
The picture is frozen and the sound continues to work. I

The picture is frozen and the sound continues to work. I have had the tv for 1 month. It's a Sanyo 32" inch flatscreenJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: I just purchased the tv in late July, 2016. The model number is *****JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu does work and I can change channels; however, the picture remains the same.JA: How long has this been an issue? What happened right before this popped up?Customer: It just started today. I went to the store and when I returned, the tv was this way.JA: Anything else you want the TV expert to know before I connect you?Customer: Nope.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,558 satisfied customers
My tv won't work with cable... I have to use to Video in

My tv won't work with cable... I have to use to Video in cables to watch TVJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: sanyo dp32671JA: What troubleshooting have you tried?Customer: Resetting, Channel Search, Unpluging and plugging back inJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: Everything else works fine, including the build in DVD player

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,648 satisfied customers
I have an old Sanyo DS19310 tv. I am trying to hook up a

hI Paul,JA: How long has this been going on?Customer: I have an old Sanyo DS19310 tv. I am trying to hook up a roku or splice it into genie mini that we already have. I have several forster children and im trying to give everyone a tv to watchJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: 4/2002JA: What troubleshooting have you tried?Customer: I have tridJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: i have even tried digital antenna like i have on other tv"s but nothing

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littlerusty2005

Audio Video Technician

Associate Degree

8,362 satisfied customers
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