Join the 9 million people who found a smarter way to get Expert help

Recent Remote Control questions

I have a panasonic blue ray dvd with a committed remote

I have a panasonic blue ray dvd with a committed remote control. can I program the tv buttons to control the input and volume on an insignia tv?JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?Customer: about 2 years, and it is a 32 inch flat screenJA: How long has this been going on? What troubleshooting have you tried?Customer: well i tried to reprogram the remote by the instriuctions from panasonic and lost it for my blue ray player too, then i recovered the remote for the blur ray but am afraid to try again to reset the tv buttons :)JA: Anything else you want the electronics expert to know before I connect you?Customer: no, thanks, ***** ***** needs additional info from me

Read more

Shahid

Owner of Repair Shop

High School or GED

17,540 satisfied customers
I just got a vizio smart tv and when i plug in the cable

i just got a vizio smart tv and when i plug in the cable line it tells me i don't have a signal. what am i doing wrongJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: E32-D1JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: i don,t know how old i got it on overstock.comJA: How long has this been an issue? What happened right before this popped up?Customer: just got the tv maybe a week ago. nothing i just turned it onJA: Is there anything else the TV Technician should be aware of?Customer: do i need special cables for this tv?

Read more

Shahid

Owner of Repair Shop

High School or GED

17,540 satisfied customers
I have a lg plasma tv and the screen reads 3.3 v input and i

i have a lg plasma tv and the screen reads 3.3 v input and i cant turn it on or offJA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: no it hasnt and i tried unplugging foe 15 min that didnt do anything i unplugged it last night but HAVENT tried plugging it in yet tonightJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: no when i just plugged it in the screen come on white qand reads power only v3-08-0JA: How long has this been an issue? What happened right before this popped up?Customer: tw days and i just turned it onJA: Is there anything else important you think the expert should know?Customer: when the problem happened my home theater and tv turned on playing both at the same time. the remote isn't working

Read more

Louie

Senior Technician

Associate Degree

7,876 satisfied customers
I am trying to connect a dvd/vcr to my flat screen tv. I

I am trying to connect a dvd/vcr to my phillips flat screen tv. I think I have IT connected the right way but when I try to play a tape on my vcr there is no picture.JA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: just minute. I will get the exact model numberJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the model number is *****JA: How long has this been an issue? What happened right before this popped up?Customer: to be honest, I haven't used this tv or vcr for a long time and I just now decided to try to connect my vcr to try to play a vhs tape on my tvJA: Is there anything else important you think the expert should know?Customer: no thank you

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,184 satisfied customers
The right quarter of my screen is with a few vertical lines

The right quarter of my screen is white with a few vertical lines running through it.JA: What's the model number of your TV? How old is it?Customer: I got it in 2014; it's a Samsung UN39FH5000FJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu works and we do have the same problem on all sourcesJA: How long has this been an issue? What happened right before this popped up?Customer: It started yesterday. My 7-year-old son was using the TV and says he "may have" bumped it but he can't quite remember (very suspicious answer).JA: Is there anything else the expert should be aware of?Customer: I don't think so.

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,172 satisfied customers
I have a sony bravia kdl-52w4100 with sound but nom picture,

i have a sony bravia kdl-52w4100 with sound but nom pictureJA: What's the model number of your TV? How old is it?Customer: KDL 52W4100, it is about 8 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: i get the cable box menu, just no tv pictureJA: How long has this been an issue? What happened right before this popped up?Customer: just happened today, no warningJA: Is there anything else the TV Technician should be aware of?Customer: i do get the tv menu up with the tv remote

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,172 satisfied customers
My remote will not work on my tv. the tv is hooked up to a

my remote will not work on my tv. the tv is hooked up to a cable box. i have put in new batteries and also replaced the remote. in addition, none of the buttons on the tv are working. my cable remote does turn the picture off, but the power to the tv is still on. also, my remote controls volume, and so we are unable to adjust the volume. lee k.JA: What's the make and model of your tv? Have you had any issues with the picture before?Customer: i will have to go check the make and model, but we have not had any issues before. i will reply with make/model shortly.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: tv menu works. it is an LG 42LN5400 tv.JA: How long has this been an issue? What happened right before this popped up?Customer: it has been like this for about a week. we ordered a new remote, and it came in yesterday. i tried to reboot cable system(it worked) but the problem still exists. i went to best buy and the remote worked on their lg tvs.JA: Is there anything else the expert should be aware of?Customer: i have no use of the on/off, volume,etc. buttons on the tv. not sure if i mentioned this.

Read more

Shahid

Owner of Repair Shop

High School or GED

17,540 satisfied customers
Remote control is not working to do anything with my tv such

remote control is not working to do anything with my tv such as turn it off and on I have new duracell batteries but nothing is happening. what can I doJA: I'll do all I can to help. How long have you been dealing with this?Customer: Since I bought my tv. it wasn't a problem before because I was utilizing my directv remote for most things but now that one is not letting me turn off and on my tv or change the volume.JA: Do you plan on doing the work yourself?Customer: if possibleJA: Anything else we should know to help you best?Customer: not at the moment

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,316 satisfied customers
A black line appears 1/3 down from top. Video jitters like

A black line appears 1/3 down from top. Video jitters like double vision. Problem clears only to recur. This happens as long as the set is on. It is a Toshiba 50L1350U

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,172 satisfied customers
View more tv questions
In The News