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Recent Refrigerator questions

I have a model el7atrrksoo and the water stays under the

I have a model el7atrrksoo and the water stays under the drawersJA: How long has this been going on? And how severe is the problem?Customer: Well it's been for 8 months more or less and after a while the water comes out by itselfJA: Do you plan on doing the work yourself?Customer: It depends how difficult it is. I may have somebody that could do otJA: Anything else we should know to help you best?Customer: Not for know. That's the biggest problem we have with it

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Tyler Z.

Appliance Technician

Bachelor's Degree

78,244 satisfied customers
I have an Amana refrigerator that has stopped keeping things

I have an Amana refrigerator that has stopped keeping things cold/frozen. It is still 'working' normal motor sounds, lights, etc. I have a Certificate of Coverage with an Expiration date 12/01/18 but the phone number on it is not working. What should/can I do?JA: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?Customer: I believe I bought it in 2006 and the model is ABB2122FEW.JA: Do you plan on doing the work yourself?Customer: I don't know what to do and is the Certificate of Coverage of any use, since I paid for it?JA: PayPal, Debitcard or credit card are all fine.Customer: What are they fine for - is that an answer to my questions?JA: Anything else we should know to help you best?Customer: Does the Certificate of Coverage mean nothing - did I just throw away that money. How much would it cost to get it fixed?

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Appliance Guru

Service Technician

Associate Degree

28,204 satisfied customers
Ice maker keeps going off. I've reset both ice makers. Now

ice maker keeps going off . I've reset both ice makers . Now the upper ice maker will not come on , I've tried to get it reset but it won't come back on. What needs to be done ?JA: What's the make and model? And can you guesstimate how old it is?Customer: Samsun , RFG298HDRSJA: Do you plan on doing the work yourself?Customer: Yes if possible.JA: Anything else we should know to help you best?Customer: This has been doing this for about 3 to 4 weeks

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Appliance Guru

Service Technician

Associate Degree

28,204 satisfied customers
I have a Samsung RF268ABWP french door refrigerator that the

I have a Samsung RF268ABWP french door refrigerator that the bottom ice maker stopped working and the freezer has a lot of frost inside. I checked the diagnostic code and it showed the middle segment on the left LED 8 was blinking. I found a chart that showed it to be a freezer defrost sensor. Is this something that I can replace or do I have to call a technician? I am a electrician by trade.JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: About 5-6 years maybeJA: Do you plan on doing the work yourself?Customer: If possible, are there any detailed instructions available?JA: Anything else we should know to help you best?Customer: Previously the refrigerator fan was hitting ice build-up behind the cover. I removed the cover at the back of the refrigerator and thawed all the ice and replaced the cover. Are the two issues related?

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Appliance Guru

Service Technician

Associate Degree

28,204 satisfied customers
I have a GE refrigerator that is not cooling or freezing. A

I have a GE refrigerator that is not cooling or freezing. A clicking noise emanates from an electrical panel and the fan is not running.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: the refrigerator is about 12 years old. The model number is *****JA: Do you plan on doing the work yourself?Customer: yes if I can!JA: Anything else we should know to help you best?Customer: nothing other than what's been stated!

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Tyler Z.

Appliance Technician

Bachelor's Degree

78,244 satisfied customers
I have a whirlpool refrigerator Model ER2CHMXPL00 and the

sir I have a whirlpool refrigerator Model ER2CHMXPL00 and the freezer keeps icing up around the drain basin on top and this makes the water drip down into the lower refrigeratorJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: 12 years old but has been doing it for quite some timeJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: no

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Tyler Z.

Appliance Technician

Bachelor's Degree

78,244 satisfied customers
My frigidaire Gallery French door Refrigerator is not

My frigidaire Gallery French door Refrigerator is not staying cold. It will cool fine for an hour or two then slowly rise in temp to just below freezing in the freezer. It will stay that way most of the day. Then drop back down to temp. after several hours. It also ices up around the coil in the freezer to the point it will freeze up the fan. I replaced the thermosat for the heater coil in the back of the freezerJA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?Customer: 4 years old. FGHB2866PFJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: The door seals seem to be fine

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Joel Swenson

High School or GED

5,196 satisfied customers
I have a Hotpoint refrigerator that is not cooling. It's at

I have a Hotpoint refrigerator that is not cooling.JA: Can you guesstimate how old your Hotpoint is? And just to clarify, what's the exact model?Customer: It's at least 10 years old.JA: Do you plan on doing the work yourself?Customer: I can if I know what to doJA: Anything else we should know to help you best?Customer: I do not know the model number. I don't see one anywhere

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Tyler Z.

Appliance Technician

Bachelor's Degree

78,244 satisfied customers
How do you get the door handle off a maytag refrigerator

How do you get the door handle off a maytag refrigerator model No MTB189SAE.JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: I do not know how old it is I just bought this house and I want to change the door handles from left side to right side the model is MTB1895AEJA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: I can not get the handle off there is 2 screws on the bottom of the handle and looks like there is a screw up top of the handle but do not know how to get to the top screw.

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Tyler Z.

Appliance Technician

Bachelor's Degree

78,244 satisfied customers
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