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Recent Refrigerator questions

The refrigerator is running, but the freezer isn't totally

The refrigerator is running, but the freezer isn't totally freezer and the fridge isn't as cold as it should be. I did check the controls and moving them to a colder temp didn't help. It is an Amana with the freezer on the bottom.JA: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?Customer: It is probably about 22 years old. The model number is *****JA: Do you plan on doing the work yourself?Customer: If it is very simple, otherwise have someone who knows what they are doing fix it.JA: Anything else we should know to help you best?Customer: I think that sums up the problem. Before it really started not being cold, it seemed to run a long time.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
Ice maker stopped working. 14 months. Samsung 24.5 side by

ice maker stopped working.JA: What's the make and model? And can you guesstimate how old it is?Customer: 14 months. Samsung 24.5 side by side, through the door ice and waterJA: Do you plan on doing the work yourself?Customer: Only if I have to push a button or two. I have the manual.JA: Anything else we should know to help you best?Customer: What do you think could be the cause(s)?

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
Have samsung refrigerator with french doors above and

have samsung refrigerator with french doors above and freezer pull out below. my ice maker makes cubes but then in short period of time the cubes freeze together in block of ice. freeze set at 0 degrees and top set at 38 degreesJA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: about a year old not sure about model no the ref is up north at cottageJA: Do you plan on doing the work yourself?Customer: maybe but not neccesarilyJA: Anything else we should know to help you best?Customer: no

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
My new refrigerator, will only be 2 years old in November

my new refrigerator, will only be 2 years old in November has stopped working. model number 795.74043.411. serial number 504kroo939. the water dispenser does work and on the inside pad it says er rfJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: look at above response.JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: just above info

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
I have a samsung refrigerator that is a side by side. The

Hi I have a samsung refrigerator that is a side by side. The freezer side has an icemaker and I can not get it to switch from whole cubes to crushed ice. There is a tiny red dotted grid showing on the panel. What is going on with my regrigerator?JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: Less than a year old. It has the door that you can open for just drinks or shut it and open the whole refrigerator.JA: Do you plan on doing the work yourself?Customer: NO I don't know what is wrongJA: Anything else we should know to help you best?Customer: NO

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Appliance Guru

Service Technician

Associate Degree

28,728 satisfied customers
I have a condensation/water drainage issue that is causing

I have a condensation/water drainage issue that is causing water to flow into the refrigeration portion of the refrigerator. My refrigerator is from GE and the model number is ***** Is this because the the condensation line is frozen. Also, I looked on the back of the refrigerator, and there is no condensation line that I can see.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: The model is TBXY14SMCLADJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: No. Just trying to fix the problem

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Nolan Rettig

Service Technician

High School or GED

266 satisfied customers
Have a model pfss6pkxass fridge and the freezer is fine and

have a model pfss6pkxass fridge and the freezer is fine and cold but fridge is 55 degrees,there is ice on back panal in small areas and I don't feel any air.wanted to know if there is a blower or fan not workingJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: is a ge profile model number pfss6pkxass and purchased in 2008JA: Do you plan on doing the work yourself?Customer: i would like to i am an electrician and very hands onJA: Anything else we should know to help you best?Customer: there was water forming under bottom drawer before temp problam

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Nolan Rettig

Service Technician

High School or GED

266 satisfied customers
My kenmore fridgehas a fish smell and I have took everything

Hi My kenmore fridge(###) ###-####has a fish smell and I have took everything out and scrubbed every inch but still has the smell blowing ig fridge and frezer.JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: I bought it in 2010JA: Do you plan on doing the work yourself?Customer: nope not mechanically inclined lolJA: Anything else we should know to help you best?Customer: no just need to get the smell out

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Nolan Rettig

Service Technician

High School or GED

266 satisfied customers
I have a Maytag 22 year old Refrigerator/Freezer that has

I have a Maytag 22 year old Refrigerator/Freezer that has recently stopped being as cold as it should be. The specs say it takes R12 refrigerant, which I hear is unacceptable now. Does it sound as if an injection of refrigerant will fix this and, if so, can I fill with acceptable gas?

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3,564 satisfied customers
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