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Recent Refrigerator questions

My ge profile is not making ice its a 14 Y.O. Artica Side By

my ge profile is not making ice its a 14 Y.O. Artica Side By side.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: It is aPSS25SGMD BS. I have replaced the water inlet valve on the back bottom of the unit and also done the 15 second turn off of the switch and push paddle 3 times and the icemaker does not cycle.JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: don't think so

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Engineer-Tech

Bachelor's in Electrical Engineering Technology

872 satisfied customers
I have a general appliance question about refrigerators. I'm

I have a general appliance question about refrigerators. I'm looking for a grease that can sustain the same manufacture temperatures as the grease on top of the tracks. Could you tell me where I could get this grease from? And the original manufacture increases gray didn't know if that mattered.

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Whrlp Master Tech

Vocational, Technical or Trade Scho

11,364 satisfied customers
Just replaced the compressor relay on my Maytag Fridge

Just replaced the compressor relay on my Maytag Fridge MFI2569. I plugged it back in and nothing happens. All lights on front panel are out, but interior lights are on. Neither compressor nor fan are operating either. Any advice?JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: It was purchased in 2009. Exact model is MFI2569VEQ1JA: Do you plan on doing the work yourself?Customer: Yes, if possible. I've already replaced the compressor relayJA: Anything else we should know to help you best?Customer: That's it. Need to know if the fact that the front control panel is dark is supposed to happen

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,544 satisfied customers
When I moved into my current residence, approx. 4 years ago,

When I moved into my current residence, approx. 4 years ago, all of my appliances were brand new GE products----Microwave, gas stove, refrigerator and dish washer. The dish washer is a nightmare to deal with because I can never get it to close properly without assistance. I don't think it shld be this difficult. I don't think it was installed properly. How do I go about getting a GE repairman to come and take a look at this situation? And approx. how much wld you estimate the service wld be to properly installed the appliance?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: The product is approx. 4 years old, but this problem didn't just start. I am just tired of dealing with it. Let me go downstairs to see if I can find the model #.JA: Do you plan on doing the work yourself?Customer: No, this is something I can not handle on my own.JA: Anything else we should know to help you best?Customer: Bear with me.....I am downstairs trying to get the model number info.

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Whrlp Master Tech

Vocational, Technical or Trade Scho

11,364 satisfied customers
GE refrig DSD260DGWA. The house electrical power went off

GE refrig DSD260DGWA. The house electrical power went off and right back on again. Now the refrig and freezer is getting warm and the temperature panel list blinking zeros for both freezer and refrigJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: GE Adora DSD260DGWABG. Perhaps ten years old.JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: When I got back from a three week the vacation, the ice dispenser wouldn 'nt dispense ice. it makes ice, but the auger doesn't run. Haven't looked at it yet.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,544 satisfied customers
I have a Samsung RF323TD8SR refrigerator. Last night it

I have a Samsung RF323TD8SR refrigerator. Last night it started to make a loud noise. If I pulled out the freezer door the noise would stop. When I shut the drawer it would start again. Got up this morning and the freezer is not working at all and the frozen food was thawed. The refrigerator is still working. Just not the freezerJA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: It is probably 3-4 years oldJA: Do you plan on doing the work yourself?Customer: no. I bought the refrigerator at Best Buy's and am going to get someone to repair it. Just wondering what might be wrong and how much it is going to cost to fix it.JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.Customer: Is the $5 to get the info from you?JA: Anything else we should know to help you best?Customer: No. that is what happened.

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2,500 satisfied customers
My refrigerator (I believe this is the model #EEV99491)

my refrigerator (I believe this is the model #EEV99491) leaked last night all over the floor due to the water paddle or whatever it is called getting stuck. can I have the whole module changed for how the ice and water comes out to be more of a sensor?JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Frigidaire EEV99491 also has a P/N###-##-####I bought it 9 years agoJA: Do you plan on doing the work yourself?Customer: no, and wondering if I need to replace model due to this problem-gotta go to insurance onmondayJA: Anything else we should know to help you best?Customer: no

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Appliance Guru

Service Technician

Associate Degree

27,966 satisfied customers
I have a Samsung RF4287hars with water leaking from under

I have a Samsung RF4287hars with water leaking from under mid drawer. The water is seeping out between the body panels of the fridge not the drawer opening.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,544 satisfied customers
I have a maytag bottom freezer refrigerator that is running

I have a maytag bottom freezer refrigerator that is running frequently. I just cleaned the coils back and bottom three weeks ago. Both fridge and freezer are normal tempsJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: 11 years +/- MBF2256HEBJA: Do you plan on doing the work yourself?Customer: dependsJA: Anything else we should know to help you best?Customer: Seems to be working fine othewise--no leaking

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Kelly

Owner/Technician

High School or GED

34,508 satisfied customers
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