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Refrigerator Troubleshooting and Repair

The refrigerator is one of the most important home appliances in any household. It is critical for storage and preservation. If you notice problems surfacing with your refrigerator, it will need immediate attention to prevent inconvenience as well as wastage of food and groceries. In such a scenario knowing what to do to resolve or reduce the damage to your refrigerator will be useful. Below are a few common questions on refrigerators answered by the Experts.

A loud noise is emanating from inside the top of my thirteen year old Maytag refrigerator. Can it be repaired or should I replace it?

One of the possibilities for a noise to be coming from inside the top of the refrigerator could be a light socket making false contact or the light bulb itself. This noise can occur at any time. Since the fridge is old, another problem could be a shortage. Nonetheless, this particular brand of refrigerators is quite good. The common issue with them is malfunction of defrost heaters leading to defrost system failure.

The freezer of my Inglis refrigerator has an ice build-up and the fridge is not cooling efficiently. Why?

The ice buildup on the rear wall of the freezer indicates a defrosting issue. Due to this, the cold air is not being allowed to reach the fridge. The fridge cannot cool in this condition. The solution is to defrost the unit completely. Opening the doors of the fridge will quicken the process. Once the fridge has completely defrosted for a minimum of 24 hours, the unit will start cooling normally. If this problem persists after a couple of weeks, some parts would probably need to be replaced. These parts are reasonably priced and can be installed with basic hand tools.

Where can I find the model number of my Kenmore refrigerator?

In most cases, the model tag is present on the fresh food section on the liner. Check all sides as well as the ceiling of the fresh food liner. If you are the original owner who has registered the product you can contact Sears to check if they can research it. They would require a name and home number to check the registration. Sometimes people enter the model number in the manual for future reference. In most cases, Maytag built Kenmore refrigerator models begin with a 596 model number.

My Kenmore refrigerator with a top freezer makes a rhythmic knocking sound which starts about 20 to 30 seconds after the compressor starts and lasts for 10 to 15 seconds. Opening or shutting the refrigerator or freezer door does not stop the noise. What is the problem?

This is a common problem and most refrigerators face this type of issue. The noise is being caused by the freon moving through the filter. One of the options you can try to stop this is to zip tie the filter drier to the suction hot line on the compressor. This prevents the freon from emitting a flashing or popping noise. This may help alleviate the noise a little but it may not eliminate it completely. However, this action or noise does not hamper the unit in any manner.

My Amana refrigerator’s temperature is at 60 degrees and not cooling. However, the freezer is working. Why do you think this is happening?

First you can try to turn the fridge off for five minutes and turn it back on. It should come on right away. Next, open the control panel and replace the defrost time. Remove the inner backside panel of the freezer to replace the defrost thermostat. This should resolve the issue. The components which you need to replace are easily available at the local appliance part dealers located near you.

My refrigerator is not cooling despite being plugged in and having a functional compressor. What is the problem?

If there is no cooling at all with your refrigerator the problem could either be that the compressor is overloading and shutting down or that there is a freon leak. In such a situation the compressor will turn off for a few minutes and repeatedly try to turn on again. What you can do is pull the refrigerator forward to unplug it. Remove the access panel at the lower end of the back side of the refrigerator. You should be able to find the black round compressor here. Attached to the side of the compressor here usually is a small plastic box with wires through it. This is called the overload relay. Detach the overload relay from the compressor and shake it. If it rattles, it needs to be replaced and if it does not, the problem could be due to a faulty compressor or a freon leak. A technician then would be required to replace the compressor.

It is important to equip yourself with basic information to handle issues that may crop up with your refrigerator. This is necessary as most people cannot manage without a refrigerator since it is an integral part of the daily routine. Engaging the services of a technician for simple issues which can be handled by you will prove to be expensive as well as unnecessary. Therefore insights and information from the Experts can be helpful and useful to tackle the problem immediately and effectively.

Ask an Appliance Technician

John
John, Home Appliance Technician
Category: General
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
characters left:
4 Appliance Technicians are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Appliance Technicians are online & ready to help you now

John
Home Appliance Technician
Satisfied Customers: 13453
Appliance repair business owner for over 43 years.
Tom Goellner
Home Appliance Technician
Satisfied Customers: 1293
32 yrs. experience servicing major appliances and HVAC equipment.
Tyler Z.
Appliance Doc
Satisfied Customers: 58693
9+ years being an appliance technician with factory training.

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