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Recent Receiver questions

70" vizio popped and went dark. remote controls don't work.

70" vizio popped and went dark. remote controls don't work. now unpluggedJA: What's the model number of your TV? How old is it?Customer: Purchased from Sam's Club 01/29 2014. Model E701i-A3JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV is dark. Nothing shows up. Nothing on the TV is working. Cable controls still oprationalJA: How long has this been an issue? What happened right before this popped up?Customer: Well the popping sound 1 st occurred 2 weeks ago. But it didn't black out and the picture remain. It happened when I went from cable to streaming. This time there was a pop while watching regular tv. Then it went dark. and nothing is showing and neither remote could shut itoff. So I had to unplug it. bks it was very warm to the touch.JA: Anything else you want the TV expert to know before I connect you?Customer: That's about it

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,788 satisfied customers
I'm trying to figure out how many inches my tv is. It's.

Hello. I'm trying to figure out how many inches my tv is. It's. sharp aquos quattron. Model LC 7OLE732U. Can you help pleaseJA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?Customer: Round 6 years old. Serial no.###-##-####JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The tv fell and is no longer working. Trying to place itJA: How long has this been an issue? What happened right before this popped up?Customer: i'm hoping can tell me what size tv it is so that I can place itJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,788 satisfied customers
Vizeo xvt553sv six years old with distorted polarized

Vizeo xvt553sv six years old with distorted polarized picture, sound normalJA: What's the model number of your TV? How old is it?Customer: see aboveJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: menu has same picture distortion same all inputsJA: How long has this been an issue? What happened right before this popped up?Customer: started yesterday, normal at first then suddenly distortedJA: Anything else you want the TV expert to know before I connect you?Customer: no

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Anthony_Infotech

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18,716 satisfied customers
After I tried to find the "SAP" mode to hear a program I was

After I tried to find the "SAP" mode to hear a program I was watching, my poloroid flat screen began to blink off and on. It is connected to a mini TiVo. It was blinking pretty consistently but now it blinks occasionally. How can I stop it from doing this? The TV is probably 6-8 years old.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: TLA 04011C 2007JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes. After turning it around to look at the model, the picture became rainbow stripes. Menu works fine.JA: How long has this been an issue? What happened right before this popped up?Customer: it started when I used two remotes to find the SAP mode. The Polaroid remote and the TiVo remoteJA: Anything else you want the TV expert to know before I connect you?Customer: It operates on Video6 HDMI1

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,716 satisfied customers
Won't get past the logo, E48-c2 2015, Remote not working

Won't get past the logoJA: What's the model number of your TV? How old is it?Customer: E48-c2 2015JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Remote not working where is menu button on tvJA: How long has this been an issue? What happened right before this popped up?Customer: Just happened pwatched YouTube last nightJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,716 satisfied customers
I have a 55' ULT def smart TV.t today i could turn the tv

i have a 55' ULT hi def smart TV.t today i could turn the tv off but could get it to come on now i have to turn it from the back i did change the batteries in the remote but nothing happenJA: What's the make and model of your television? And is the remote the same, universal, or for another device?Customer: PHILIPS 6000 SERIES , 55PFL6900JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YES PRESS HOME FOLLOW SETTINGS BUT NOTHING CHANGEDJA: How long has this been an issue? What happened right before this popped up?Customer: STARTED TODAY . CALLED CABLE COMPANY TO CHECK OUT BOTH REMOTES. SAID IT WAS THE TVJA: This sounds important. The TV expert will definitely help you with this. I'm going to connect you with a TV expert who has 2743 happy customers and a 4.7 out of 5 Rating. Anything else we should know before I connect you?Customer: ITS ONE MONTH ON THIS SIDE OF BEING A YEAR OLD

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,788 satisfied customers
It won't turn on, Samsung flat screen 50" don't remember the

it won't turn onJA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: Samsung flat screen 50" don't remember the model# ***** happened beforeJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: screen is black power light won't come onJA: How long has this been an issue? What happened right before this popped up?Customer: this is the first time shut the tv off went back to turn it on about 3 hous later wsoudn't power upJA: This sounds important. The TV expert will definitely help you with this. I'm going to connect you with a TV expert who has 2742 happy customers and a 4.7 out of 5 Rating. Anything else we should know before I connect you?Customer: no

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,788 satisfied customers
I want to connect a DVR/DVD player. I have a connecter that

I want to connect a DVR/DVD player. I have a connecter that has 3 prongs red, yellow, white.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Series 5, Mod. UN50J5200AFZA. Just looking a back of TV it does not show what color goes where.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: On the TV? YesJA: How long has this been an issue? What happened right before this popped up?Customer: I have just began to try to connect it. Not sure what you mean.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Shahid

Owner of Repair Shop

High School or GED

16,804 satisfied customers
Samsung DLP TV HL67A75. LED light blinking indicating

Samsung DLP TV HL67A75. LED light blinking indicating picture will appear in 15 Seconds. Screen blinks picture chime sounds nothing happened light still blinkingJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: Un plugged now. How long to leave it?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Nothing worksJA: How long has this been an issue? What happened right before this popped up?Customer: Screen dark sound continued for 60 seconds then nothing LED blinkingJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,788 satisfied customers
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