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Recent Rear Projection questions

I have a Samsung Tantus HLN567WX / XAA REAR Projection TV,

Hi I have a Samsung Tantus HLN567WX / XAA REAR Projection TV, and all the sudden I am getting "No signal" and "Not supported Mode" when I turn on the TV. I called Century link last night, and they ran a whole diagnostic, but they think it's got something to do with the settings on my TV ? I don't know, it was working fine for a while, then it did this, and eventually a picture and sound would come on, I thought it was the cable, like a spotty connection. Now I can't even get the picture and sound to come on. When I turn on the tv, sound comes on for maybe 5 seconds, and then those two messages come up. HelpJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: It is about 15 years old. I thought maybe leaving it off (not unplugged) would do the trick overnight, but nope. Also, about a week or two ago, we thought the bulb was burnt out. I ordered a new one. We did not change it, because we noticed the previous owner did not screw in one of the screws all the way, prob. did not realize the hole for the screw was a little mis aligned. so we did that.and replaced the side panel. TV worked, no need for the new bulb. In fact, I watched a movie on Saturday night, I know my TV was working, so it couldn't be that there may be a TV Picture reset button that needs to be pressed, could it ?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV Menu works, but it won't let me scroll up and down on the aspect button. I have the TV Setting (picture) on Dynamic. It's not that.JA: How long has this been an issue? What happened right before this popped up?Customer: It's been glitch for weeks and weeks, but yesterday the whole thing started not giving us a picture at all.JA: Anything else you want the TV expert to know before I connect you?Customer: But it does flash "Not supported mode" and also "No signal". Also, when century link ran a diagnostic, their logo and spinning green circle showed on our TV, so really, does that mean it's a cable box / wire issue ?

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Anthony_Infotech

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I have a rca projection tv and the picture is concaveand the

i have a rca projection tv and the picture is concaveand the colors do noy line up. is this fixable

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Aric

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We have a Hitachi 50V500 Rear Projection TV and the color is

We have a Hitachi 50V500 Rear Projection TV and the color is distorted - there is what looks like an etch-a-schetch black mass on the center to left center of the screen.JA: Can you guesstimate how old your Hitachi is? And just to clarify, what's the exact model?Customer: 2004/Model 50V500JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, at least with Netflix and regular cableJA: How long has this been an issue? What happened right before this popped up?Customer: Just in the last couple of days - prior to this, we would have too much red/ or the screen looked black and white, but nothing as bad as this.JA: Anything else you want the TV expert to know before I connect you?Customer: nope - thanks

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Aric

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Run A/V and repair business for over

41,950 satisfied customers
I have a 73inch Mitsubishi rear projection tv...it will not

I have a 73inch Mitsubishi rear projection tv...it will not use the 1080 p but instead self opts to the 400+ p and is now badly pixilated can you please tell me what is needed...it has a new bulbJA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?Customer: 760c803a10 I think around 2011JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes menu works color is good and is pixelated on all chanelsJA: How long has this been an issue? What happened right before this popped up?Customer: Unsure but a few monthsJA: Anything else you want the TV expert to know before I connect you?Customer: But we did just change the bulb as the.screen was darkening

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Mike G.

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It shuts down after 7 minutes of plying.. will not restart

It shuts down after 7 minutes of plying.. will not restart for approximately an hour. Plays great when on.. Just started this.JA: What's the model number of your TV? How old is it?Customer: Mfg date says October 2005. # D52W23JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes. Yes it is only hooked to cable. HDMI on cable box to serial plug and the three part white, Yellow, Red cabel box to monitorJA: How long has this been an issue? What happened right before this popped up?Customer: 2 weeksJA: Anything else you want the TV expert to know before I connect you?Customer: nothing it just shut off

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Anthony_Infotech

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Have a 1991 Mitsubishi TV, with a screen that is 35 1/2

Have a 1991 Mitsubishi TV, with a screen that is 35 1/2 inches wide and 27" high. A green light has gone bad, so I get a rainbow of colors on the screen intermittently. Can that green light be replaced or should I get a new TV?JA: Can you guesstimate how old your Mitsubishi is? And just to clarify, what's the exact model?Customer: It came me with the house, which we bought in 2003. The house was built in 1991, so that may be when the TV was purchased. I can find no printed material about the TV. It is in a built-in space in the living room. It is about 18" deep. I cannot pull it out to check model number.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Everything works except anJA: How long has this been an issue? What happened right before this popped up?Customer: i had a Comcast guy out to install a new Xfinity box on a shelf next to the TV. So it has been an issue for the last two days. He told me that probably one of the bulbs (green one) had burned out and I should have a TV repair shop replace it. Red, blue and yellow are still working.JA: Anything else you want the TV expert to know before I connect you?Customer: Cannot think of anything else. It's been a great TV.

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Aric

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I bought a (used) HDMI / RCA / switch and hooked it up to my

I bought a (used) HDMI / RCA / xxx switch and hooked it up to my Rear Projection TV, and it caused the colors to change bizzarly, and also flash. Now my TV gets that way without the switch.JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?Customer: Well, I swapped out the bulb about two months before this happened. But I doubt it's the bulb.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I remember reading somewhere that some things can break a rear projection TV. Yes, all menus work, and all sources act the same. I'll go get the model and manufacturerJA: How long has this been an issue? What happened right before this popped up?Customer: It's been an issue for about 3 months, and like I said, I purchased a 3 way switch that output to HDMI, and in one of the modes, it would cause the colors to become extreme, and flash. After a day of fiddeling around with it, it started doing WITHOUT the switch attached. It's a ToshibaJA: Anything else you want the tv expert to know before I connect you?Customer: I think the model number is *****

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Anthony_Infotech

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I am trying to hook up a digital antenna to my tv (Samsung

I am trying to hook up a digital antenna to my tv (Samsung hlp5663 wx/XAA). I did the auto detect but no stations were found. There are numerous stations within the 50 mile radius - I've followed all the protocols about where to put the antenna, etc. Still, no joy. Is this model compatible with digital antennas? We cut the cable a while ago.JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: TV is about 15 years old. Did the unplug routine -- not for hours, thoughJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV Menu works find. I talked to Samsung, but the customer support rep merely read thru the steps on setting up a digital antennaJA: How long has this been an issue? What happened right before this popped up?Customer: I just tried to do this. We cut the cable a while back, and have been using the TV for DVD and Roku, not for over the air TV stationsJA: Anything else you want the tv expert to know before I connect you?Customer: Nope -- just wondering if 'rabbit ear' antenna is the way to go vs the flat panel digital antenna

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,950 satisfied customers
My tv out of the clear blue sky now has a roundness to the

My tv out of the clear blue sky now has a roundness to the screen and some what of a double fade out of everything. What do you think the problem is?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: the make is RCA HDTV dont know the model but I sure we probably bought it in 2003JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Cant answer that because it is hooked up to a satellite. So what do I need to do to do what your are saying?JA: How long has this been an issue? What happened right before this popped up?Customer: Just started last night while my husband was watching it/ He thought it was his eyes. LolJA: Anything else you want the tv expert to know before I connect you?Customer: yeah how much is it going to cost me?JA: It's only $5 .Customer: ok. i can work with that. Wish i could send a picture of it than it would make more sense

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,950 satisfied customers
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