How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds

Ask a Mac Support Specialist

Mike
Mike, Mac Medic
Category: General
Satisfied Customers: 6654
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
characters left:
4 Mac Support Specialists are Online Now

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

PowerBook G4 Problems

The PowerBook G4 is a series of notebook computers released by Apple, Inc. between 2001 and 2006 as part of its PowerBook line. The PowerBook G4 was known for its modern design, long battery life and superior processing power. However there were many quality and display issues in the earlier models reported by owners of these models. Often with electronics such as the PowerBook G4, resetting to factory settings or replacing the power supply was common issues. When such issues arise, owners may not always know where to look for answers. Read below where Experts have answered questions relating to the PowerBook G4 problems.

What is the method to connect to a D-link wireless router on a PowerBook G4 version 10.3.9 with a built in AirPort card?

On a PowerBook G4 version 10.3.9, first click on the Apple menu, then go into System Preferences and click on Network. After this is done, click on the Location list and select the option as New Location. Finally in the name tab, type in ‘test’, select ‘OK’ and click on the option ‘Apply Now’. The network should get connected.

How to set up a Logitech webcam on a Mac PowerBook G4 running OS X 10.5.8?

A Mac PowerBook G4 running OS X 10.5.8 supports a Logitech Webcam without the need for an installation CD. A reboot of the system may be required after installation.

What version of Skype is compatible with this system?

Not all versions of Skype work with the PowerBook G4. The version of Skype that is compatible with the Mac PowerBook G4 running OS X 10.5.8 is v2.8. This version of Skype can be downloaded from: http://www.skype.com/intl/en/get-skype/on-your-computer/macosx/2-8 and is the last version that will support the PowerBook G4’s hardware.

How to reset a PowerBook G4 running OS X 10.4.2 without a CD to factory settings?

A PowerBook G4 running OS X 10.4.2 cannot be reset to factory settings without a CD. Place an order with Apple for a replacement CD 1-800-APL-CARE or a person could check on third party selling sites like Ebay. Usually third party sites will charge more money to send the disc. But Apple would require the serial number of the computer for verification.

Where can the Microsoft Office 2008 software be purchased to install on a Mac PowerBook G4 running OS X 10.5.8?

Microsoft currently sells the Office 2011 version. Third party sellers most generally will have Office 2008 software and quite possibly other versions to fit various needs. However once the software is installed, regardless of the version of Microsoft Office, the SP1 update must be ran.

Is it possible to upgrade the architecture on the PowerBook G4 2004 version?

There are a number of applications that run on a PowerBook G4. The newer applications are designed for the latest version of OS X running on Intel processors and may not support the older Power PC architecture. It is recommended to purchase the newer Mac computers over upgrading an older one. In some cases, an upgrade may not be possible.

The PowerBook G4 was the last generation of the PowerBook series hailed for its modern design, superior processing and long battery life. Although Apple introduced a trendsetter with the PowerBook G4, design and quality issues can impede owners from using its full potential. When questions arise turning to an Expert for help may prove to be useful.

Ask a Mac Support Specialist

Mike
Mike, Mac Medic
Category: General
Satisfied Customers: 6654
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
characters left:
4 Mac Support Specialists are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Mac Support Specialists are online & ready to help you now

Ron
ASE Certified Technician
Satisfied Customers: 21624
23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Dr. Y.
Urologist
Satisfied Customers: 18634
I am fellowship trained specializing in general urology and reconstructive urology.
John
Home Appliance Technician
Satisfied Customers: 13453
Appliance repair business owner for over 43 years.

Recent PowerBook G4 Questions

  • I am trying to do a Migration Assistant from my computer to

    I am trying to do a Migration Assistant from my computer to my husbands computer. My computer is old, Powerbook G4 5.2. It has OS 10.5.8. The other computer I want it to migrate to has OS 10.6.8. On my computer, when I click on 'software update' nothing happens. I,m assuming I need the update and if I do, do I need to buy a disk? Can I get it online as a download?
    Thanks,
    Bonnie Miller
  • Can the architecture on my Powerbook G4 04 be upgraded?

    Can the architecture on my Powerbook G4 '04 be upgraded?
  • I have a Powerbook G4 15.2" running OS 10.4 which I need as

    I have a Powerbook G4 15.2" running OS 10.4 which I need as I use Classic to run a programme in OS 9. Two days ago I updated Norton antivirus using Live update and when finished ran the anti-virus programme which completed showing no virus. However I found that the screen was frozen and did not respond - I closed down using the power button which closed the computer. I then found that when started up the gong sounded but nothing else happened. I put in the Startup disc for OS 10.4 but apart from hearing the startup chime and some noises from the disc nothing happened .Then i found I could not eject the disc using Eject. F12, pressing the mouse key on statrtup. Any suggestions? The screen was perfect previously.
< Last | Next >
View More Mac Questions