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Recent Power Cable questions

I couldn't get the tv to turn off so I unplugged it. Now the

I couldn't get the tv to turn off so I unplugged it. Now the oix orange lights on the bottom left are on but the tv won't turn on with the remote. It's a 47" Visoe Model GV47LFHDTV10A.JA: What's the make and model of your tv? Have you tried unplugging it and leaving it off for a few hours?Customer: See above message.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I cant get the screen to light up and no, the remote doesn't seem to have any impact. Are there buttons somewhere we can't see.JA: How long has this been an issue? What happened right before this popped up?Customer: I unplugged on Friday afternoon and plugged it back in when we returned just now.JA: Anything else you want the tv expert to know before I connect you?Customer: Nope

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Richard

IT Manager

IT Manager, Consultant

50,438 satisfied customers
AQUOS 55inch it keeps turn it self off then it will restart

Hi PearlJA: What's the model number of your TV? How old is it?Customer: AQUOS 55inch it keeps turn it self off then it will restart i have reset the tv and also remove the power cable for 1 min still no goodJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I have not check that as yetJA: How long has this been an issue? What happened right before this popped up?Customer: about 1 week there has not been any other issueJA: Anything else you want the tv expert to know before I connect you?Customer: no thank you

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Nathan

Bachelors of Science

35,188 satisfied customers
I am not able to power it up. I have already changed the

I am not able to power it up. I have already changed the batteries on the remoteJA: What's the model number of your TV? How old is it?Customer: It's only 1 year old. It's a 4K HD Curved TV. Do not have the model 3 at the moment.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No, all of the other TVs throughout the house work. The TV worked fine in the morning, but when I got home from work - I couldn't power it up. There is no way to turn on the TV besides using the remote.JA: How long has this been an issue? What happened right before this popped up?Customer: It worked perfectly fine yesterday morning, but when I came home last night I couldn't get it to turn on.JA: Anything else you want the tv expert to know before I connect you?Customer: No, I've checked to make sure the TV was plugged in, changed the batteries on the remote. I don't know what else to do

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Richard

IT Manager

IT Manager, Consultant

50,438 satisfied customers
MY LG FLAT SCREEN TV TURNS ON AND THEN I GET READING ON THE

HI ! MY LG FLAT SCREEN TV TURNS ON AND THEN I GET READING ON THE SCREEN THAT READS / IN STOP PROGRESSING IS IN PROGRESS DONT REMOVE THE POWER CABLE./ AND THEN IT TURNS OFF RIGHT AWAY. AND IT WILL NOT TURN BACK WITH THE REMOTE CONTROL , I WILL UN PLUG IT FOR A FEW SECONDS AND THEN IT WILL TURN ON AND DOES THE SAME THING ALL OVER. WHAT IS CAUSING IT TO DO THAT?JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: NO IT HAS NEVER HAPPENED, I UNPLUGGED IT ABOUT 15 MIN AGO AND ITS THE LONGEST ITS BEEN UN PLUGGED SINCE IT STARTED DOING IT YESTERDAY. I HAVE NO IDEA HOW LONG ITS BEEN LIKE THAT SINCE WE REALLY DON'T WATCH TV IN THE DEN, AND THE LAST TIME IT WORKED WAS ABOUT 3 WEEKS AGO.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I CANT EVEN USE THE MENU SINCE AS SOON IT TURNS ON FOR A FEW SECONDS AND THE SCREEN SHOWS THE MESSAGE IT TURNS OFFJA: How long has this been an issue? What happened right before this popped up?Customer: I JUST NOTICED THE ISSUE YESTERDAY, I TURNED IT ON AND RIGHT AWAY I GET THE MESSAGE FOR JUST A FEW SECONDS AND IT TURNS OFF AND I TRY TO TURN IT BACK ON WITH THE REMOTE AND IT DOES NOTHING ,SO I UN PLUGGED IT FOR ABOUT 30 SECONDS AND PLUGGED IT BACK IN AND IT TURNS ON BY ITS SELF AND THE MESSAGE POPS UPJA: Anything else you want the tv expert to know before I connect you?Customer: THAT''S IT THANK YOU

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,010 satisfied customers
I have a 55L6200U Toshiba TV that when it is turned on the

I have a 55L6200U Toshiba TV that when it is turned on the power light turns to green and flashesJA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: It is a Toshiba model 55L6200U and it just started doing itJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: do not have an image so I can't access the menus. The Toshiba splash screen doesn't displayJA: How long has this been an issue? What happened right before this popped up?Customer: I am going to tell you what I have done to diagnose this issue. I unplugged and repluged the power cable in. Tried it, then disconnected all of the cables from the back of the TV. Powered on by unplugging and plugging it back in. The power light just turned green and was still blinking. Unplugged the TV and left it overnight. plugged it in this morning an the power light still blinksJA: Anything else you want the tv expert to know before I connect you?Customer: no

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Nathan

Bachelors of Science

35,188 satisfied customers
The front LCD light is flashing very quickly but it won't

The front LCD light is flashing very quickly but it won't turn on.JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: It is a Westinghouse LCD tv I don't know the size but it's model number is *****JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I couldn't tell you if anything works as the physical power button won't turn on the unit. It's been in my basement for a couple years I'm just now getting around to fixing it.JA: How long has this been an issue? What happened right before this popped up?Customer: I don't remember. One day it just stoped working except for the front led.JA: Anything else you want the TV expert to know before I connect you?Customer: This has been unused for at least a year. But other than the that it worked perfectly before we put it away.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,010 satisfied customers
I have a nec 32" pdp tv model ptx-32xd3, it will not turn on

I have a nec 32" pdp tv model ptx-32xd3, it will not turn on ,but it has a blinking red light next to the standby light , is there any thing I can do to get the tv to go.With thanks peter

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Richard

IT Manager

IT Manager, Consultant

50,438 satisfied customers
Have a panasonic plasma...had some issue with a black band

Have a panasonic plasma...had some issue with a black band on the right hand edge. Replaced C1 board and now the thing wont even power up. Have a bulged cap on the power board, isnt leaking but is it possible that replacing c1 could have caused the cap to finally go?

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Shahid

Owner of Repair Shop

High School or GED

15,520 satisfied customers
I just plugged comcast xfinity into my toshiba and it's

HI, I just plugged comcast xfinity into my toshiba and it's shoing "unsupported video signal"JA: What's the model number of your TV? How old is it?Customer: let me look.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: it's the only thing I've plugged into it. it's a 40 inch with 3 hdmi ports toshinba regzaJA: How long has this been an issue? What happened right before this popped up?Customer: I only just put the TV on the wall and plugged it in. I tried other hdmi ports and got same issue just installed comcast too. online it's saying it's activated interenet is workingJA: Anything else you want the TV expert to know before I connect you?Customer: Hi, how does this work? Do I pay?

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Steve G.

Chief Engineer

13,022 satisfied customers
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