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Recent Plasma questions

Screen goes black after about 1-2 hours of viewing, have to

screen goes black after about 1-2 hours of viewingJA: What's the model number of your TV? How old is it?Customer: have to look/ How do I find this? About 2 yrs oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No. The TV won't turn off. No input capabilityJA: How long has this been an issue? What happened right before this popped up?Customer: Been an issue for about a week. Screen went black but sound from sat cable continued. TV remote ineffective. Had to turn power off and on to bring picture backJA: Anything else you want the TV expert to know before I connect you?Customer: that's my issue

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,856 satisfied customers
Panasonic tc-p50s30. it started with losing video but had

panasonic tc-p50s30 . it started with losing video but had audio for a while.. now nothing power on when i press the power button.. i have the back off so i am ready to test anything you need me to test. the power switch is routed through the slave boards on the bottom of the panel so i really dont know if it is a PSU problem or a main board problem

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Master Fix It

Appliance Repair Technician

Bachelor's Degree

15,362 satisfied customers
I just moved from nsw to qld and i am trying to re- tune my

I just moved from nsw to qld and i am trying to re- tune my tv but it keeps asking for a 4 digit pin and i have tried EVERYTHINGJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Its a 50inch Lg plasma. I will just grab the details off the backJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It does but to actually change anything it asks for the 4 digit pinJA: How long has this been an issue? What happened right before this popped up?Customer: It's a Lg model no. 50PJ350-AB Product code 50PJ350-AB.AAULLH July 2010.JA: Anything else you want the TV expert to know before I connect you?Customer: It worked fine in nsw but i turned it on it asked to set the time so i did and it i couldn't change the time zone.

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,732 satisfied customers
LG TV turns on and turns off immediately. First time, and

LG TV turns on and turns off immediately. IanJA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: First time, and have unplugged it and tried again and again.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Does not even go to menu, sources/inputs pageJA: How long has this been an issue? What happened right before this popped up?Customer: Nothing. Switched it off one night and went to turn it on again the next day and nothingJA: Anything else you want the TV expert to know before I connect you?Customer: I have pulled the back off the TV and checked the circuit boards for blown parts. Nothing

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,112 satisfied customers
I have vertical lines on the left side of my samsung plasma

i have vertical lines on the left side of my samsung plasma tvJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: yes i have tried that as it is turned off each night and it has to be 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes it does and i tried the reset but apparently i require a new versionJA: How long has this been an issue? What happened right before this popped up?Customer: it just seemed to appear as just two lines now they are spreading from left to right and now there is also a wide black stripJA: Anything else you want the TV expert to know before I connect you?Customer: i dont beleive so

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,112 satisfied customers
Can the present day TVs be repaired when they malfunction or

Can the present day TVs be repaired when they malfunction or do people just throw them away & buy a new one? I have a 42" Panasonic plasma TV where the screen just went blank when I was watching it - no one was touching it or the remote in any way & the cable & electric are both fine.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It was purchased and set up in January, 2011. The manual says it is for Model No. TC-P42S2JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The screen doesn't even light up, so the menu cannot be viewed. The situation is the same on all channels.JA: How long has this been an issue? What happened right before this popped up?Customer: It stopped working last fall. Nothing happened - I was watching the TV the screen just went blank.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,112 satisfied customers
Oh I have a Samsung TV and yesterday it decided to have

Oh hi I have a Samsung TV and yesterday it decided to have sound but there is no picture just a flickering light.JA: What's the model number of your TV? How old is it?Customer: The model # ia PS51D6900DMXXYJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I can't get Source up.... This happened yesterday then it came back ok. This morning (in Australia) it has gone back to sound and flickeringJA: How long has this been an issue? What happened right before this popped up?Customer: It's 5 yrs old PlasmaJA: Anything else you want the TV expert to know before I connect you?Customer: Only connection is cable

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Shahid

Owner of Repair Shop

High School or GED

16,870 satisfied customers
I had a lightning storm last night and now my TV isn't

I had a lightning storm last night and now my TV isn't working correctly. The TV was connected to a surge protector and everything on the same surge protector works fine. The TV will turn on...the red light comes on, you can hear the "click" when it turns on then there is a slight humming noise like it's on and a faint glow on the screen but nothing else happens. The screen is just black.

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Nathan

Bachelors of Science

39,770 satisfied customers
It made a loud pop then shut off, it is a 50" plasma about 7

it made a loud pop then shut off, it is a 50" plasma about 7 yrs old purchased from walmartJA: What's the model number of your TV? How old is it?Customer: pn50b400p3d about 7 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: no power at all screen will not light upJA: How long has this been an issue? What happened right before this popped up?Customer: it was working normally, just muted the sound to answer phone then popJA: Anything else you want the TV expert to know before I connect you?Customer: no

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MD.SADIQUE

self employed

Diploma in applied electronics

4,910 satisfied customers
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