Ask A Question
TV Repair Questions? Ask a TV Technician for Answers ASAP
Plasma TV Problems
are well known for their sharp display and their beautiful colors. Designed with millions of tiny pixels capable of producing spectacular images that stay clear even on extremely large screens, Plasma TVs have become a much sought after electronic appliance in many homes today.
They are lighter and thinner as compared to
which makes them easier to transport as well as wall mount. However, like all electronic gadgets, you could face certain problems with plasma TVs from time to time. Listed below are a few questions answered by the Experts on plasma TV related problems.
My 50" plasma TV has sound but is not displaying any pictures. Why?
Case details: 3-4 year old TV, seems like it is switched off and the menu can’t be pulled up. Unplugging power doesn’t help either.
The first thing you could try is to keep the set unplugged for a few hours. See if turns on. If it doesn’t, get the cabinet open and used canned air to blow the dust out. If you can’t access the rear, try and clean the dust through the vents.
If none of this works, it’s possible that you have a problem with either of the two sustain boards—Y and Z. If the heat sinks of these boards remain cold despite the TV being on for a while this could indicate that they have become faulty. Checking voltages at this stage is also important. To examine the sustain boards, first remove the top buffer the Y sustain is connected to. If the picture appears, it shows that you have a faulty top buffer. The same principle applies to the lower buffer. If none of this works, it usually means that the Y sustain is faulty and has a bad fuse. Replacing the Y Sustain, along with the two buffers, should solve your problem.
Every time my 50" plasma sounds like it is going to switch on, it shuts off 3 seconds later and flashes a red light. What do I do?
Case details: The red light flashes ten times and pauses as soon as I press the power button.
This light is usually an error code which helps a technician to troubleshoot the problem. Very often, it means either the power supply board, the main board, or one of the scan drive/sustain boards need to be replaced. These parts should be easily available and may cost $250-$450 to replace, along with labor charges.
My Hitachi plasma TV is not displaying an image but has a blue light that flashes four times and pauses. After I cut the power supply, the TV can be turned on but can't be turned off. What should I do?
Case details: The blue light was flashing only thrice. I then disconnected the TV and pressed and held the power button for ten seconds. When I turned the power supply on, I found that the blinking had increased to four times.
Blinking four times is a code and it shows that the TV has been intentionally shut down because of a short circuit on one of the power supply outputs. This could happen because the SDR boards on the TV’s plasma panel have become faulty. To determine the exact cause, you would need to test the voltage to see if the problem lies with the boards or with a faulty power supply. Repairing this could cost you between $250-$400 for parts and labor based on which board has the fault. The link below can help you locate a technician to help you fix this:
Why is my LG Plasma TV shutting off after two seconds of being turned on.
Case details: TV is a year old and there is no picture or sound.
It is possible that the TV is switching to a switch off mode to protect itself from further damage. This could indicate that there is a problem either with the power supply or the main board, the sustain board or even the scan driver board. To diagnose the exact problem, you would need to have electronic repair experience as well as test equipment. If you are not comfortable handling this on your own, get the help of a professional who could charge you anything $300-$500 to fix the problem.
While you may have come across some of the problems mentioned above, there may be other issues that could be unique to your own plasma TV set. While some of these issues can be sorted with basic electronic repair experience and the right equipment, you may need the help of a professional for other plasma tv troubleshooting issues. However, before you decide on what route to take, consult with a TV Technician who can guide you in dealing with your problem in the quickest and most cost-effective way possible.
Recent Plasma Questions
There, my TV screen is completely black from half way across
Hi there, my TV screen is completely black from half way across the screen so I only see the top half. it's a 50inch Phillips plasma 9 years old. it has been doing this for several weeks now but usually after an hour or so it comes good but the last 3 days it has stayed like that. When I first turn it on it's okay for about 15 mins then half the screen goes black. Occasionally it's the top half but mainly the bottom half.... can you help please? thank you. Sylvia Stephens
I have a model PN50A450P1DXZA, serial number AKWX3CEQ402283Z
I have a model PN50A450P1DXZA, serial number AKWX3CEQ402283Z version SS01 Samsung plasma TV and the picture and sound are good except it just acquired a black vertical bar on the right side directly by the mounting bracket. It is approximately 2 1/2 inches wide with red, blue and green or a rainbow of about 4 colors of thin lines running vertically inside the black bar. Other than this black bar with colored lines the picture and sound are good. Please tell me the problem with the TV and the approximate parts cost or cost to have it repaired and is it worth repairing? Or is it a beginning of a larger problem?
I have a Pioneer plasma TV that just developed a half screen
I have a Pioneer plasma TV that just developed a half screen - the top is dark and the bottom has a picture. Is there a setting that can be used to reestablish the full picture or is the TV is need of repair?
View More TV Questions
4 TV Technicians are Online Right Now
Ask Your Own TV Question
Ask Your Question Now
Ask a TV question
Type Your TV Question Here...
4 TV Technicians are Online Now
In The News
How JustAnswer Works:
Ask an Expert
Get a Professional Answer
Ask Followup Questions
100% Satisfaction Guarantee
Ask a TV Technician
Get a Professional Answer. 100% Satisfaction Guaranteed.
4 TV Technicians are Online Now
Type Your TV Question Here...
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Become a Professional
Terms of Service
Privacy & Security
© 2003-2015 JustAnswer LLC