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Recent Plasma TV questions

I have vertical lines on the left side of my samsung plasma

i have vertical lines on the left side of my samsung plasma tvJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: yes i have tried that as it is turned off each night and it has to be 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes it does and i tried the reset but apparently i require a new versionJA: How long has this been an issue? What happened right before this popped up?Customer: it just seemed to appear as just two lines now they are spreading from left to right and now there is also a wide black stripJA: Anything else you want the TV expert to know before I connect you?Customer: i dont beleive so

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,056 satisfied customers
Can the present day TVs be repaired when they malfunction or

Can the present day TVs be repaired when they malfunction or do people just throw them away & buy a new one? I have a 42" Panasonic plasma TV where the screen just went blank when I was watching it - no one was touching it or the remote in any way & the cable & electric are both fine.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It was purchased and set up in January, 2011. The manual says it is for Model No. TC-P42S2JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The screen doesn't even light up, so the menu cannot be viewed. The situation is the same on all channels.JA: How long has this been an issue? What happened right before this popped up?Customer: It stopped working last fall. Nothing happened - I was watching the TV the screen just went blank.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,056 satisfied customers
I've go t a black stripe on my screen with is vertical and

I've go t a black stripe on my screen with is vertical and seems to be there no mater what device I use. It is an eight year old Panasonic Plasma Tv.JA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?Customer: It's about 8 years old.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: it appears to. I even use the scrolling bar to no avail.JA: How long has this been an issue? What happened right before this popped up?Customer: About two weeks. I'm not sure it just started. We did have a short power outage sometime before.JA: Anything else you want the TV expert to know before I connect you?Customer: I think that's it.

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Shahid

Owner of Repair Shop

High School or GED

16,866 satisfied customers
I have an LG 50" Plasma TV that takes multiple times of

I have an LG 50" Plasma TV that takes multiple times of turning it off and on before it turns on in the morning only. We get little flashes on the screen. It sometimes take 8 times... sometimes 60 times before the screen comes up fully. The TV is fine after that and the picture is fine.JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: Yes, this is a new problem. the TV is 7 yrs old. No I have not tried unplugging it.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the same problem no matter is it is the cable or Blue ray player.JA: How long has this been an issue? What happened right before this popped up?Customer: 2 wksJA: Anything else you want the TV expert to know before I connect you?Customer: that is it.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,056 satisfied customers
I purchased a vizio model sb2920-d6 for my Panasonic plasma

I purchased a vizio model sb2920-d6 for my Panasonic plasma tv and there are no audio out ports tv was bought in 2011 please helpJA: Just to clarify, what's the exact model of your Panasonic? And can you guesstimate how old it is?Customer: tv model number is ***** serial me11401077JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yesJA: How long has this been an issue? What happened right before this popped up?Customer: it never has worked i don't know what to do next, do i run it through dvd player ?JA: Anything else you want the TV expert to know before I connect you?Customer: no

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,056 satisfied customers
My plasma tv pioneer kuro 500m was working fine but suddenly

my plasma tv pioneer kuro 500m was working fine but suddenly it moves straight into standby mode whenever I press the power on button on the remote or the button on the media player which itself when pressed turns the tv on again and tv goes straight into standby mode and the blue light on the media player then flashes on and offJA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?Customer: I think it is the krp 500a, it is several years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes same problem on all sources as I tried to play a dvd on my blu ray player but obviously it does not come up as the tv remains in standby modeJA: How long has this been an issue? What happened right before this popped up?Customer: No never before and nothing happened as far as i know because it was fine this morningJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,056 satisfied customers
What year was the Panasonic TH-P54S10A 54" INCH FULL HD

Hello , what year was the Panasonic TH-P54S10A 54" INCH FULL HD 1080P Plasma TV manufactured.JA: What's the make/model of your device? How old is it?Customer: Panasonic TH-P54S10AJA: How long has this been going on? What troubleshooting have you tried?Customer: No trouble, just want to know the year of manufacture.JA: Anything else you want the electronics expert to know before I connect you?Customer: No.

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Jack

technician

factory trained engineer

14,520 satisfied customers
I have an old Philips Plasma (ambilight) model 42PF9631D/37

Hi - I have an old Philips Plasma (ambilight) model 42PF9631D/37 that has screen and sound problems. The screen slowly slowly became pixelated is how I would describe it - usually green, but sometimes would look like 'burn in', then after being on several hours sometimes it would just suddenly disappear and picture would be perfect, but then it would come back. I talked to a repair guy and he said he would not repair it cuz probably would not last another year. BUT, a friend just repaired their TV themselves so it got me thinking maybe I could too. I have no idea what parts to replace, though.JA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: THe model is exactly what I typed above, and it was purchased in 2006 I believe.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: it started several years ago and started only at the edges when it was black/dark, then just progressively and slowly got worseJA: Anything else you want the TV expert to know before I connect you?Customer: only that sometimes the sound would not work, also -the sound would come on or go off when the channel was changed. So if it was off, i would change the channel and the sound would come back on.

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Jack

technician

factory trained engineer

14,520 satisfied customers
I, Hitachi 1080,10 years old given to me. The power will not

IJA: What's the model number of your TV? How old is it?Customer: Hitachi 1080,10 years old given to me. The power will not come on. I've replaced the power cord, checked the light socket. what else should I try to do?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No power lights come on. It was working when I picked it up.JA: How long has this been an issue? What happened right before this popped up?Customer: I was given the TV, I don't have any history on it except it was working at the house when I picked it upJA: Anything else you want the TV expert to know before I connect you?Customer: I have unplugged it for 30 seconds and then plugged it back in and pressed the power button on the front right side of the set, I can't get the TV power lights to come on or the TV to turn on, I just don't know what else to do.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,836 satisfied customers
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