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Recent Philips questions

I have a philips 26pfl5522d not power on, about 10years old,

hiJA: Hello. How can we be of help?Customer: i have a philips 26pfl5522d not power onJA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: about 10years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: it is lcdJA: How long has this been an issue? What happened right before this popped up?Customer: when i tried to power up sometimes ok but now it wont power. if the room stay warm enough it seems that it powersJA: Anything else you want the TV expert to know before I connect you?Customer: red lcd blinks twice after few seconds than stays red than blink twice

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,258 satisfied customers
Chuck. I'm trying to connect a dvd/vhs player to a ne sony

Hi Chuck. I'm trying to connect a dvd/vhs player to a ne sony bravia tv via a scart cable. Cable connected ok, player on, AV1 selected on the tv, but it says no input. Weird. I'm stuck!

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,350 satisfied customers
My tv turns on but all I get is a black screen with Philips

My tv turns on but all I get is a black screen with Philips in big letters. I have tried changing batteries in the remote, turning it off with the power button on the side and unplugging it. Nothing is working.JA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: 6 years old, Model: 42PFL3704D/F7JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No ma'am, just the black screen. I haven't tried a different source/inputs.JA: How long has this been an issue? What happened right before this popped up?Customer: Just happened last night. The tv had not been on all day. We came in from work, turned it on and nothingness.JA: Anything else you want the TV expert to know before I connect you?Customer: I don't think so.

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Shahid

Owner of Repair Shop

High School or GED

15,944 satisfied customers
I have a 2008 Philips Ambilight TV that just stopped

Hi, I have a 2008 Philips Ambilight TV that just stopped bringing up a picture so it's just black but the power light is still on, any experience with that?JA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: Let me go checkJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No it's all black and to make matters worse...I can't find the remote. It's connected to a Sound system and getting the signal through it via HDMIJA: How long has this been an issue? What happened right before this popped up?Customer: It says Type No SB509631/Ke on the standJA: Anything else you want the TV expert to know before I connect you?Customer: the model # is 50PF9631D/37

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Nathan

Bachelors of Science

37,564 satisfied customers
I have a Philips Smart TV. It will not power on, either

I have a Philips Smart TV. It will not power on, either manually or with remote. Normally I hear a "click" when it's powered on, followed by a blinking white light in front. Nothing worksJA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: I have had it 2 years, 55 inch, model 55PFL3907/F7JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Everything else plugged into the surge is working. I unplugged the tv and plugged it directly into wall and still nothingJA: How long has this been an issue? What happened right before this popped up?Customer: I have been on vacation, the day I left, tv worked fine. Came in last night and nothingJA: Anything else you want the TV expert to know before I connect you?Customer: What's the fee for this?JA: You just pay a $5 deposit now and the rest only when you get a reply from the TV Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.Customer: Ok

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,380 satisfied customers
Have a TV that is having some screen troubke that looks

Have a TV that is having some screen troubke that looks almost as if someone drew on it with a sharpie. Need to determine if this is a panel problem, or something else

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Shahid

Owner of Repair Shop

High School or GED

15,944 satisfied customers
The Samba Interactive TV box won't go away? Model is

The Samba Interactive TV box won't go away?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Model is 50PFL5601 and make is Philips and I just got it for my husband for ChristJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu works and every time I have changed something it still pops upJA: How long has this been an issue? What happened right before this popped up?Customer: As soon as I scanned for channels it happenedJA: Anything else you want the TV expert to know before I connect you?Customer: We are currently using an anntenn

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,380 satisfied customers
All the screen does is flicker a little bit and has no

hi pearl , All the screen does is flicker a little bit and has no picture its like a gray color screen.JA: What's the model number of your TV? How old is it?Customer: um give me a momentJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: 42pfl7422d/37 ...Philips 42 inch its about 5,6 years old but its been in my garage for about 1 yerarJA: How long has this been an issue? What happened right before this popped up?Customer: I wasent there when it went out I can ask my wife if u think its importantJA: Anything else you want the TV expert to know before I connect you?Customer: no,,,,, its just a faint gray scramble, thanks johnny

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Nathan

Bachelors of Science

37,564 satisfied customers
My HD tv is about 7 - 8 yrs old. It is 41" diagonal for

My Phillips HD tv is about 7 - 8 yrs old. It is 41" diagonal for pictuee tube, about 50" diagonal across tube enclosyre. the tv is4 1/1" thick. It has one HDMI port on the back. The sound on the bocast tv shows works fine, but the picture disappeared while watching a program 5 days ago. On the display is a message that says "no picture format available". That is true for all channels, but we do gat a picture on ROKU. How do i a picture back on broadcast channels?JA: Can you guesstimate how old your Philips is? And just to clarify, what's the exact model?Customer: The tv is a a minimum of 8 yrs old. How do I find out the exact model?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Problem only on the Phillips. A smaller Sharp tv in bedroom works fine. TV menu does not work on Phillips set. It does work on the Sharp.JA: How long has this been an issue? What happened right before this popped up?Customer: 5 days ago, the picture disappeared on the Phillips while watching football game.JA: Anything else you want the TV expert to know before I connect you?Customer: Nol

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,350 satisfied customers
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