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Recent PAL questions

I just moved to US from Sweden and I' Sorry hit the enter

I just moved to US from Sweden and I'JA: What's the model number of your TV? How old is it?Customer: Sorry hit the enter button, I want to by a Samsung 65" Class (64.5" Diag) 4K SUHD LED LCD TV UN65KS800DFXZA here in US. Can I bring I use it in Sweden when I move back (100v vs. 230v)?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I repeat my question (with correct spelling). I want to buy a Samsung 65" Class (64.5" Diag) 4K SUHD LED LCD TV UN65KS800DFXZA here in US. Will I be able to use it in Sweden when I move back (considering the 110V vs. 230V)?JA: How long has this been an issue? What happened right before this popped up?Customer: Did you read my question?JA: Anything else you want the TV expert to know before I connect you?Customer: No, just this!

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Jack

technician

factory trained engineer

15,516 satisfied customers
When we go to turn on my television are we here is a click

When we go to turn on my television are we here is a click like it's trying to come on but it doesn't come on at all the model number is ***** Projection television but I have a Nother 50 inch that is broken that needs a baluster and the other part of my house so I thought maybe I could use some of the parts off of it to fix this one but I'm not sure exactly what is wrong Projection television but I have a Nother 50 inch that is broken that needs a baluster and the other part of my house so I thought maybe I could use some of the parts off of it to fix this one but I'm not sure exactly what is wrongJA: Soon. I'm trying to find the right TV Technician for you right now. As soon as they are ready, I will let you know. What's the make and model of your tv, and has turning it on been a problem in the past?Customer: Hitachi 51F59 AJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No. When we try to turn it on it just clicks. No power or lightsJA: How long has this been an issue? What happened right before this popped up?Customer: We turned it off last night and went to bed. Woke up this morning and it won't come on. Just a clicking noiseJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Nathan

Bachelors of Science

42,620 satisfied customers
Io M422i-B1 It was working fine connecting to my WIFI

io M422i-B1 It was working fine connecting to my WIFI connection, but has recently not been able to connect.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: M422i-B1JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the TV menu works. I'm not sure what you mean about all sources/inputJA: How long has this been an issue? What happened right before this popped up?Customer: it has been unable to connect for a week. Then yesterday it worked fine... today it will not connect. It recognizes the wireless network and names it and shows 5 bars, but is still unable to connectJA: Anything else you want the TV expert to know before I connect you?Customer: No you said it was a $5. fee, but pay pal says it is $28...????

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Nathan

Bachelors of Science

42,620 satisfied customers
I just brought a insignia smart tv (bought in US) to

I just brought a insignia smart tv (bought in US) to Argentina.Problem 1: I get only audio(no picture) from my coax but when i connect the tv to the decoder box for our other tv, I get both sound and image. Problem 2) I am connected to the internet on the tv but I get no Netflix icon and when I press the netflix button on the tv remote, I get nothing. Thanks for your help.JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?Customer: Bought it in Sept. and never used it in the states. NS-39DR510NA17. Thanks.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I am back to just being on the coax, so I don't know what would happen if I were back on the box and HDMI.JA: How long has this been an issue? What happened right before this popped up?Customer: I just set up the tv yesterday and I only got the netflix icon when I was setting up the tv and then set up roku.JA: Anything else you want the TV expert to know before I connect you?Customer: I don't think so.

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Pete

Engineer

Bachelor's Degree

11,068 satisfied customers
New Zealand Toshiba TV DVD combo has been reset to factory

New Zealand Toshiba TV DVD combo has been reset to factory settings and will no longer play most DVDs including Region 4 Pal DVDs . How can this be fixed ?

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Master Fix It

Appliance Repair Technician

Bachelor's Degree

15,786 satisfied customers
Trying to hook up an old Wii system I'm not getting video on

Trying to hook up an old Wii system I'm not getting video on it Looks video in is correctJA: What's the model number of your TV? How old is it?Customer: um... let me find out, it is LCD 40 inch about 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The tv menu seems to work and I have a PAL DVR and OPPO working fineJA: How long has this been an issue? What happened right before this popped up?Customer: I go to video game source and can't find the WiiJA: Anything else you want the TV expert to know before I connect you?Customer: I haven't used in a while it worked fine with an old Sony analog. Is digital maybe a problem

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Shahid

Owner of Repair Shop

High School or GED

17,970 satisfied customers
My tv will turn on, in the sense that the blue corner light

Hi Pearl, my tv will turn on, in the sense that the blue corner light comes on, but the screen remains black.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Seiki, unknown model, 35", about 2-3 years old.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Nothing at all shows on the screen. Just black. Restarting, disconnecting and reconnecting plugs don't change anything.JA: How long has this been an issue? What happened right before this popped up?Customer: It actually did this two months ago, but I'monly just now trying to fix it, lol. Just before it happened for a few days the screen was black, then turning it all off and unplugging everything fixed it. But that last time the screen just stayed black no matter what I did.JA: Anything else you want the tv expert to know before I connect you?Customer: That's all the info I have, thx.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,756 satisfied customers
I have a BioVision 10 40" bought in Austria. I recently

I have a BioVision 10 40" bought in Austria. I recently moved back to the US . I plan to use the TV only as a monitor (connected to a computer and Apple TV). Need your advice on how to convert it to 110v. I have external step down voltage converters.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Bang and Olufsen BioVision 10 bought in 2011. I have not installed it yet. It's sitting in its boxJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: all systems worked before it was shipped. Just need advice on power conversion before I install itJA: How long has this been an issue? What happened right before this popped up?Customer: not sure you understand the question.JA: Anything else you want the TV expert to know before I connect you?Customer: I want advice on power conversion. there inso problem wit the TV

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,436 satisfied customers
I have a sharp lc60le TV. It turns on to just a blue screen

I have a sharp lc60le TV. It turns on to just a blue screen there is sound but no picture not sure what is wrong

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,574 satisfied customers
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