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Recent PAL questions

Io M422i-B1 It was working fine connecting to my WIFI

io M422i-B1 It was working fine connecting to my WIFI connection, but has recently not been able to connect.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: M422i-B1JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the TV menu works. I'm not sure what you mean about all sources/inputJA: How long has this been an issue? What happened right before this popped up?Customer: it has been unable to connect for a week. Then yesterday it worked fine... today it will not connect. It recognizes the wireless network and names it and shows 5 bars, but is still unable to connectJA: Anything else you want the TV expert to know before I connect you?Customer: No you said it was a $5. fee, but pay pal says it is $28...????

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Nathan

Bachelors of Science

39,654 satisfied customers
I just brought a insignia smart tv (bought in US) to

I just brought a insignia smart tv (bought in US) to Argentina.Problem 1: I get only audio(no picture) from my coax but when i connect the tv to the decoder box for our other tv, I get both sound and image. Problem 2) I am connected to the internet on the tv but I get no Netflix icon and when I press the netflix button on the tv remote, I get nothing. Thanks for your help.JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?Customer: Bought it in Sept. and never used it in the states. NS-39DR510NA17. Thanks.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I am back to just being on the coax, so I don't know what would happen if I were back on the box and HDMI.JA: How long has this been an issue? What happened right before this popped up?Customer: I just set up the tv yesterday and I only got the netflix icon when I was setting up the tv and then set up roku.JA: Anything else you want the TV expert to know before I connect you?Customer: I don't think so.

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Pete

Engineer

Bachelor's Degree

10,674 satisfied customers
New Zealand Toshiba TV DVD combo has been reset to factory

New Zealand Toshiba TV DVD combo has been reset to factory settings and will no longer play most DVDs including Region 4 Pal DVDs . How can this be fixed ?

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Master Fix It

Appliance Repair Technician

Bachelor's Degree

15,334 satisfied customers
Trying to hook up an old Wii system I'm not getting video on

Trying to hook up an old Wii system I'm not getting video on it Looks video in is correctJA: What's the model number of your TV? How old is it?Customer: um... let me find out, it is LCD 40 inch about 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The tv menu seems to work and I have a PAL DVR and OPPO working fineJA: How long has this been an issue? What happened right before this popped up?Customer: I go to video game source and can't find the WiiJA: Anything else you want the TV expert to know before I connect you?Customer: I haven't used in a while it worked fine with an old Sony analog. Is digital maybe a problem

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Shahid

Owner of Repair Shop

High School or GED

16,804 satisfied customers
My tv will turn on, in the sense that the blue corner light

Hi Pearl, my tv will turn on, in the sense that the blue corner light comes on, but the screen remains black.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Seiki, unknown model, 35", about 2-3 years old.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Nothing at all shows on the screen. Just black. Restarting, disconnecting and reconnecting plugs don't change anything.JA: How long has this been an issue? What happened right before this popped up?Customer: It actually did this two months ago, but I'monly just now trying to fix it, lol. Just before it happened for a few days the screen was black, then turning it all off and unplugging everything fixed it. But that last time the screen just stayed black no matter what I did.JA: Anything else you want the tv expert to know before I connect you?Customer: That's all the info I have, thx.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,012 satisfied customers
I have a BioVision 10 40" bought in Austria. I recently

I have a BioVision 10 40" bought in Austria. I recently moved back to the US . I plan to use the TV only as a monitor (connected to a computer and Apple TV). Need your advice on how to convert it to 110v. I have external step down voltage converters.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Bang and Olufsen BioVision 10 bought in 2011. I have not installed it yet. It's sitting in its boxJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: all systems worked before it was shipped. Just need advice on power conversion before I install itJA: How long has this been an issue? What happened right before this popped up?Customer: not sure you understand the question.JA: Anything else you want the TV expert to know before I connect you?Customer: I want advice on power conversion. there inso problem wit the TV

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,716 satisfied customers
I have a sharp lc60le TV. It turns on to just a blue screen

I have a sharp lc60le TV. It turns on to just a blue screen there is sound but no picture not sure what is wrong

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,788 satisfied customers
I am trying to connect an old bose 321 receiver (no hdmi) /

i am trying to connect an old bose 321 receiver (no hdmi) / dvd unit to a panasonic tv.JA: Can you guesstimate how old your Panasonic is? And have you done any troubleshooting yourself?Customer: the tv is about 9 years old. it used to be hooked up - you could see dvd video on the tv and the audio would play through the bose speakers. then we moved - a year ago - and it hasn't been hooked up since!JA: What troubleshooting have you tried?Customer: i have an in / out cable with 3 prongs on each end. i think that's what i need? 2 for audio and 1 for video? i just can't figure out which three holes to stick the prongs in on either the tv or the bose unit. i've been trying process of elimination but don't seem to be getting anywhereJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: is there a fee for this service?JA: You just pay a $5 deposit now and the rest only when you get a reply from the TV Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.Customer: how is the payment made?JA: PayPal, Debitcard or credit card are all fine.Customer: i suppose paypal is the safest? let's go with that. how much does a typical answer cost in total?JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,012 satisfied customers
Samsung TV model # ***** 46C630K1FWant to listen at night without

Samsung TV model # ***** 46C630K1FWant to listen at night without bothering guests.How can I do that?Wireless head phones ?Can we use regular head phones?What are audio signal ports,do I have any?If I do will those work?Wife would like to join me,so need 2 headphones.Have no idea what will work,what brand to buy or if this will even work.Thanks for your help.John R Garland

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,012 satisfied customers
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