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Our Samsung fridge is leaking? The model is SRS535NW. it is

Our Samsung fridge is leaking? The model is SRS535NW.JA: What's the model number of your TV? How old is it?Customer: it is A two door fridge: It would be about 10 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It is a REFRIDGERATOR!!!JA: How long has this been an issue? What happened right before this popped up?Customer: wE MOVED ABOUT SI We moved about six months but it has only been leaking about 2 months ago! There is ice forming at the very bottom on the freezer sideJA: Anything else you want the TV expert to know before I connect you?Customer: you keep calling it a TV but it is a fridge!!!

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Kelly

Owner/Technician

High School or GED

34,424 satisfied customers
DON'the know how to increase or decrease temp in my oven, GE

DON'the know how to increase or decrease temp in my oven, GE PB911SJSSJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: JUST INSTALLED LAST WEEK.JA: Do you plan on doing the work yourself?Customer: What work? Oven works but I can'tell increase or decrease temp. MODEL PB911SJSSJA: Anything else we should know to help you best?Customer: You'really not answering my qyestion.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,338 satisfied customers
It's my microwave/convection oven. It just stopped and now

It's my microwave/convection oven. It just stopped and now has no power.JA: What's the model number of your TV? How old is it?Customer: Made in 2005 model #R-1870FJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Everything else works. and the circuit breaker did not trip.JA: How long has this been an issue? What happened right before this popped up?Customer: Just happened a couple of hours ago. I was cooking a turkey breast with the convection oven and it just stopped.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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2,470 satisfied customers
Tonight our dryer won't start. I press the START and I hear

Hi PearlJA: I'll do all I can to help. How long have you been dealing with this?Customer: Tonight our dryer won't start. I press the START and I hear 3 beeps and during the beeps the lights on the right all flash like a quick sequenceJA: What's the make and model of your dryer? And can you guesstimate how old it is?Customer: Frigidaire about 8 years oldJA: Do you plan on doing the work yourself?Customer: LR36145 is the model, I think yes - I'd like to try it nowJA: Anything else we should know to help you best?Customer: I replaced the light bulb but the light doesn't come on when the dryer door is open - when I push the button it doesn't respond (light should go ON and OFF but nothing happens)

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Kelly

Owner/Technician

High School or GED

34,424 satisfied customers
Tor will not get cold, but my freezer works fine, yes. the

tor will not get cold, but my freezer works fineJA: What's the make and model? And have you checked the settings recently?Customer: yes. the fast cool will keep it cold, but otherwise the refrig gets warm. the model number: GI7FVCXWA00, S/N KY3016153JA: Do you plan on doing the work yourself?Customer: noJA: Anything else we should know to help you best?Customer: No, I just ned to know if it is possibley the Evaporator motor Fan and how much is the part and to install

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Whrlp Master Tech

Vocational, Technical or Trade Scho

11,324 satisfied customers
Whirlpool refrigerator M#GX5SHDXVD03 how to access service

whirlpool refrigerator M#GX5SHDXVD03 how to access service menu on digital temp display for temp control

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3,072 satisfied customers
Control display not working on refrigerator, Purchased June

Control display not working on refrigeratorJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Purchased June 2007 Model FPE522BRXFDUJA: Do you plan on doing the work yourself?Customer: DependsJA: Anything else we should know to help you best?Customer: Cannot think of anything

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3,418 satisfied customers
My alarm on my viking refrigerator will not shut off. I have

My alarm on my viking refrigerator will not shut off. I have pushed the alarm off botton.JA: Can you guesstimate how old your Viking is? And just to clarify, what's the exact model?Customer: we bought it new in 2006. the model number is *****JA: Do you plan on doing the work yourself?Customer: well, I don't think I can get anyone out now. I just want the alarm to shut off.JA: Anything else we should know to help you best?Customer: no

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2,470 satisfied customers
Please A few days ago i was working on an under counter Ice

Kelly PleaseA few days ago i was working on an under counter Ice maker and you were not available. I inquired for your held and you responded upon your return. (i was all ready gone from the customers at that time) However your response ask if I had ran the "diagnostics" on that Ice maker? The answer was no because I was unaware that it or other ice makers had a diagnostic menu. I say all that to say this; Im working on a Kitcheaid Ice maker KUIS18PNZB0 that on my original visit it was locked up (electronic wise) I couldn't get it to do anything. I return today with a new main control board and thermister to install. I have read all through the documents that came with the machine and I see nothing about a diagnostic menu. So my guess is that some machines have it but others like the one Im working on now doesn't ? Also do you have any other recommendation for this Ice maker?

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Kelly

Owner/Technician

High School or GED

34,424 satisfied customers
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