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Recent Lemon questions
We purchased a new AC system from the company that we have
Hi, we purchased a new AC system from the company that we have home warranty with. From day 1 we have had so many issues with it. They were called out so many times that, in spite of the fact they installed it, they tried to levy and a co pay of $45 for each call out on the new yrs contract. We also had the highest plan which had no co pay to it which, after I told them these facts, they removed.The system looks such a mess because of being taken apart so many times, with sticky tape and gunk. They replaced the compressor after 2 yrs as they fitted the wrong one, which kept being stressed by their own technician supervisor, who has also said from the start that the system is a lemon.We're using more energy than before, which was the only reason for us buying a new system. I've even asked them to put our old system back in. We cannot buy the correct filter for it as they jam. Mark, the supervisor 'jimmy rigged' a piece of copper wire to pull the filter out, but, the filters fall apart and everything gets sucked into the handler, making our air quality so bad. I'm badly disabled and rely on good temp and air quality otherwise my blood pressure etc. become unstable, I worry about what we're breathing in and I'm at home all the time.Not only Mark but every tech asks us why on earth did we buy this crap, and we're almost knowing all of their techs names etc. and every time they are called out, they can't believe we're still putting up with it. Mark keeps being called out to do a report, again, every time I threaten legal action, and spends hours trying to find something else to blame. I point out to him that our old system did a much better job with the same environment. In fact we've had other insulation done around the home.We're so upset that we just do not have what we paid for and was promised.I have spoken to a man, I believe Recardo, who has been so condescending and scoffs at my threatening legal action telling me that it's 3 years old and no one can do anything.I've stressed to him that it's been problematic since day one but he just doesn't care. He asks what I want and I say that I want what we bought, that every tech says it's a lemon and question why we bought it, but he just says yeah, ain't gonna happen, so what else do you want. He is so rude, I guess he must have interest in the Co. as i would have fired him way back; he's been the same both times I have managed to get through to him. I've also said to him that we're just gonna have to keep calling them out for repairs and he just said yep, so as to one day charge us a co pay.We're also in a tussle with them for my sister in law as she has cover but they said they condemned it last yr but we've had it checked and the repair is far less than the new system they want to sell her.It's very hard to get through to the 'presidents office' as they do not speak to customers ordinarily, so I had to fight to get through.I'm from the UK and this would have been replaced as soon as a tech said it was a lemon, within the 1st year. I don't know the legitimacy in USA, but I can't imagine that Co.'s have such power or rights to literally spit in customers faces. When I've told him I would take legal action he's just said to go ahead, there's nothing anyone can do, it's over 3 years old and legal action would just cost me a lot of money, which I don't have.I'm an amputee with extensive spinal injury from an injury I sustained in the Army, so I really can't afford that if that's the case and he's right. I find it hard to believe that there is no consumer protection over here.That's the basics of our case, it does go deeper, and so need to know what help is available.Thank you,Kevin New
I live in Florida. I purchase a Ford Focus NEW in April
I live in Florida. I purchase a Ford Focus NEW in April 2013. Since then I have had 4 major transmission repairs. The clutches (3 times) and the TCM (Transmission Control Module) along with various programming to correct performance issues. Each time the clutches go out there is an average 10 week lead time because as I have been told at the dealership "This is unfortunately a very common issue. Ford is working to resolve it on the Focus and the Fiesta, however, all we can do is repair it" Rental cars, lost time, and time wasted. I have an extended warranty and am concerned about what happens when that runs out. I am tired of being told that Ford knows about it. I am driving a junk car as far as I am concerned and I need legal advice on how to resolve it. BY THE WAY, every time I write to Ford corporate (Twice now) wonder of wonders, a clutch shows up within a few days to fix my car.
I have a Ford Expedition that has had numerous issues and
I have a Ford Expedition that has had numerous issues and now am replacing parts that Ford says should never go out. "It is a deeper rooted problem". They have replaced a catalytic converter once and now are having to replace both of them. They have stated that they will need to replace them and then hold it over for more diagnostics to see what that deeper rooted problem is. Does the Lemon Law cover this? The car is a barrel of problems.
Counselor at Law
I purchased a vehicle thru a finance contract in December
I purchased a vehicle thru a finance contract in December 2015. It is now June 2016. During this time I have made 5 repair calls for the same problem. The warranty on this vehicle is about to expire and if the problem is not remedied by then I will have to pay the full cost of any future repairs.The transmission in this vehicle is also defective but the dealer is yet to send me to a repair facility to have it checked. Can I request the dealer terminate the contract and refund me my money?I do not want a replacement vehicle because I no longer trust this dealer.
I was in a car accident on April 1 and the insurance company
I was in a car accident on April 1 and the insurance company totaled my car and sent me a check. On the advice of my son and daughter-in-law, who had a good experience there, I went to the Quincy Shore Gulf to purchase a used car. I gave the owner a $500 credit card deposit on a 2005 Volvo with over 156,000 miles on the odometer. The total cost was $4,000. Nobody thought that was too many miles for a Volvo, as they're reported to go 300,000 miles or more. I gave him the remaining $3,500 in cash a few days later, register the car and was on my way. From the beginning, I had trouble with it. The man fixed it at no charge twice. It seemed all right except for the tires, so I went to Sears and spent $591 for 4 new tires. The third time it required repairs, I had broken down and had to have it towed to the gas station where I bought it. I wanted my money back, I had had enough. He said he wouldn't give me my money back, so I stated that I wanted a different car. That was refused too. He stated, "it's a used car, what did I want!" He diagnosed the problem as some sensor on the oil pump and said he'd fix it, but I'd have to pay. I left the car and picked it up two days later. He said that he fixed it and drove the car around for a day or two to make sure it was all right. He said he wouldn't charge me because my son was a good customer, but if anything else happened to it, I was on my own. One week later, the car died again and I had it towed to my house this time. I was ready to donate it. My son went up to the gas station, spoke to the man, who told him if I was able to sell the car to someone else for $2,500, he'd pay the $2,500 and take the car, cheating me out of $1,500, plus the $591 for new tires and $59 to tie the muffler up.Is there anything I can do to get my money back? My name is***** and I am 72 years old.
My new car has a moldy, musty smell coming from the front
My new car has a moldy, musty smell coming from the front air vents when you start the car the day after you have driven with the A/C on. The car has been to the dealer 5 times and the last time the manufacturer sent an expert to review the problem. The expert said that mold and or bacteria was forming in the AC evaporator case and unless we drove the car every day, the only way to stop the problem was at the end of every trip, run the engine with the A/C off and the fan on for 5 minutes.That is not an acceptable solution as I don't want to sit in the car on a hot day for five minutes with the A/C off. Does this car qualify as a Lemon under Maryland law. The car has been driven 3,000 miles.
I had a vehicle repossesed and court ordered that I payView more consumer protection law questions
I had a vehicle repossesed and court ordered that I pay 40.00 per month for debt of 9262.96. I just received a motion for issuance of execution. The reason is they do not have th original loanliner, only a copy with the original amount borrowed 12,349. I did pay for a year on this loan. What does the plaintiff want?JA: What state is this in? And how old is the car?Customer: MA. Car was bought used. a 2008. they sold at auction at way below book value as the car was a lemon.JA: Have you talked to a lawyer yet?Customer: We did it without a lawyer. We were advised to go after car dealer.JA: Anything else you think the lawyer should know?Customer: the judgement was entered on 4/26/16. We paid 2 payments, May and june. They did put a lien against our house for this before it went to court.JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Consumer Protection Lawyer about your situation and then connect you two.