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Recent LED TV questions

I purchased a Toshiba LED TV from BestBuy on 07/13/13, model

I purchased a Toshiba LED TV from BestBuy on 07/13/13, model 50L135OU, SERIAL #D144248T18694L1 along with a Toshiba BlueRay Disc player. The equipment is in a Rec Room. It worked fine until a couple of months ago. Then the TV started a problem of not wanting to come on. We could keep trying and eventually get it to come on. Now it will not come on at at all! I have unplugged and replugged, changed remote batteries, but still will not come on, Thanks in advance for any ideas!Gerald Summerlin*****Ext.Stoneville, NC 27048***@******.***Tel: (###) ###-####

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,836 satisfied customers
I am a TV tech working on an LG 65UF6800-UA LED TV. TV

I am a TV tech working on an LG 65UF6800-UA LED TV. TV started out with the picure going black but sound remianed--then sound also went out. NO LED backlights. No voltage on LED conenctors--but tested LEDs with LED power supply and was able to light top half and bottom half of LEDs. Voltages come up when power button pushed, " DRV on" voltage comes up to 3.5v as well. But Dim 1 and Dim 2 remain at ov. Supsect main board?Tried replacing power supply/LED supply board but that wasn't it.JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: Has not happened before, and yes--power cycle was tried.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No TV menu--same on all inputs--No backlight at allJA: How long has this been an issue? What happened right before this popped up?Customer: TV worked OK up to the point when the picture went blackJA: Anything else you want the TV expert to know before I connect you?Customer: I just want to get another opinion before ordering the costly Main board

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Shahid

Owner of Repair Shop

High School or GED

16,866 satisfied customers
Will not turn on, No. moved it from downstairs to bed

will not turn onJA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: No. moved it from downstairs to bed upsstairs and just did not use it for some time &JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: it wont turn onJA: How long has this been an issue? What happened right before this popped up?Customer: just a few weeks. nothing other than moving it to upstairsJA: Anything else you want the TV expert to know before I connect you?Customer: it's a westing house model : UW37SC1W

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Nathan

Bachelors of Science

39,728 satisfied customers
I have vertical lines on the left side of my samsung plasma

i have vertical lines on the left side of my samsung plasma tvJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: yes i have tried that as it is turned off each night and it has to be 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes it does and i tried the reset but apparently i require a new versionJA: How long has this been an issue? What happened right before this popped up?Customer: it just seemed to appear as just two lines now they are spreading from left to right and now there is also a wide black stripJA: Anything else you want the TV expert to know before I connect you?Customer: i dont beleive so

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,056 satisfied customers
I had a lightning storm last night and now my TV isn't

I had a lightning storm last night and now my TV isn't working correctly. The TV was connected to a surge protector and everything on the same surge protector works fine. The TV will turn on...the red light comes on, you can hear the "click" when it turns on then there is a slight humming noise like it's on and a faint glow on the screen but nothing else happens. The screen is just black.

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Nathan

Bachelors of Science

39,728 satisfied customers
The USB port on my TV (A Samsung Smart TV) has stopped

The USB port on my TV (A Samsung Smart TV) has stopped working. I don't know if I have done anything with the remote or not. I am 83 years oldJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: It is about 7 years old and yes I tried unplugging and leaving it off for awhile but it didn't help.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu works fine and there are no other problemsJA: How long has this been an issue? What happened right before this popped up?Customer: In the last 48 hours. but I hadn't used the USB port for awhile. I recently turned on the HUB but decided it was too technical for me.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Nathan

Bachelors of Science

39,728 satisfied customers
My Samsung TV made a sound like a pebble dropping then

My Samsung TV made a sound like a pebble dropping then turned off and would not come back on. Could it be a fuse?JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: It is about 8 years old and I have not tried that.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No. At the moment I have a spare Toshiba smaller TV and it is up and working for now.JA: How long has this been an issue? What happened right before this popped up?Customer: About a week and it sounded like a pebble dropped. Not a really loud sound.JA: Anything else you want the TV expert to know before I connect you?Customer: no

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Nathan

Bachelors of Science

39,728 satisfied customers
Panasonic TC-P50U2 has 10 blink code even unplugging for

Panasonic TC-P50U2 has 10 blink code even unplugging for hours it remains the sameJA: What's the model number of your TV? How old is it?Customer: tc-p50u2 2010JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: nothing at allJA: How long has this been an issue? What happened right before this popped up?Customer: watching tv and it just quit its plugged into a battery backup with surge protectionJA: Anything else you want the TV expert to know before I connect you?Customer: no

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Nathan

Bachelors of Science

39,728 satisfied customers
Nothing for our 10 year old Panasonic except 7 red blinking

Nothing for our 10 year old Panasonic except 7 red blinking lights, is this the kiss of death as we read and will not come on.JA: What's the model number of your TV? How old is it?Customer: 10 years, model number TH-42PZ80 AJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: will check, sorry to hold you upJA: How long has this been an issue? What happened right before this popped up?Customer: No we cant get anything except 7 flashing red lights, we had to get a man in this last week was o.k. up until now, he said he would have to take it away if it happened again.JA: Anything else you want the TV expert to know before I connect you?Customer: It is 10 yrs. old we have just moved a month ago a few streets away in Goulburn and wondered if it may have caused something , dont know how long t.v. s last thought 10 years may be it

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Nathan

Bachelors of Science

39,728 satisfied customers
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