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Recent LED TV questions

We just bought a RCA LED TV 40" and are trying to set it up.

Hi we just bought a RCA LED TV 40" and are trying to set it up. We only have the cable line hooked up because that is all we have hooked to the TV

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

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We have a 50in hdtv.It will not turn fully on or off. The

we have a 50in hdtv.It will not turn fully on or off.The red/blue TV light flashes intermittently. Some times the TV says, "starting up Please wait PLASMA Display " !!We have sound and Comcast cable TV box is powered on.HELP !!THank UNick FronzagliaYork, PA (###) ###-####***@******.***

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Nathan

Bachelors of Science

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I have a screen with no video. cannot get the screen to

I have a white screen with no video. cannot get the white screen to leave. I hooked up a smaller TV to check to see if it was a cable provider problem and the small TV works fine. Thus, not a provider problem. Have Audio, No Video ?JA: What is the exact make and model of your tv? And how long has this been an issue?Customer: Vizio E5000i-B1. Issue started last night when we were going from Amazon Movies back to regular TV programs. The Vizio remote would not respond, Pressed to many buttons, screen went white. I cannot get regular screen back. We are over 75 years old and not very tech savvy.JA: What troubleshooting have you tried?Customer: Plugged in another TV to eliminate a Cable provider problem.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: Not really.

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Nathan

Bachelors of Science

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PDP 504 HDG no picture when powered. both red and standby

PDP 504 HDG no picture when powered. both red and green standby and power lights on front of panel are lit and steady. All cords etc..are secure - no pictureJA: How long has this been going on?Customer: Just happened suddenly during normal operation.JA: What troubleshooting have you tried?Customer: Checked all connections. powered unit and media box etc on and off. All connected units work fine when connected to another TV unit.JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Panasonic PDP 504 HDGJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: I am just trying to ascertain whether this is worth repairing or if replacement is a better option.

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Nathan

Bachelors of Science

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Screen has extreme whiteout. You can barely make out

Screen has extreme whiteout. You can barely make out something there. Sound comes through.JA: How long has this been going on?Customer: Since yesterday afternoonJA: What troubleshooting have you tried?Customer: pushing the various buttons on the remote, turning off & on again. As I said, when you press Menu, for example, you can almost make out the correct menu screen. But it's not legible enough to read.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: It's not snow. Its plain white.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

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Have a samsung model pn60f5300af w/version-us01 and

have a samsung model pn60f5300af w/version-us01 and sn#26mmd3cbd305857x.it's connected to dish koey controller the red light in front flashes on and off have tried shutting everything down and re-starting, but nothing happens... it's done this at least six times before and afterawhile it works...called the dish people and they say the problem is in the tv. We were informed at time of purchase thae the joy box was to prevent tv from failing so we bought it.. we only have this dish set-up for about 4 mos.. any ideas for me to check tv???. i think the problem is theirs , tv is not over 4 yrs old

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Nathan

Bachelors of Science

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TV will not turn on, A flashing light about 6 times and then

TV will not turn on, A green flashing light about 6 times and then my standby red light flashes 6 times and repeats itself and finally stays red?JA: What's the make and model of your tv? Have you tried unplugging it and leaving it off for a few hours?Customer: Sony KF-50we610, I have unplugged it but not for several hours. I'll try that, thank you.JA: What troubleshooting have you tried?Customer: Unplugging for 15 minutes is about all I've done.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: I just got direct TV and it seems to have started then, first I would have to try to turn on a few times before it would come on with the cable box and then it took a few minutes of off and on until today. I have had Direct TV for about 3 weeks.

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Nathan

Bachelors of Science

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Model TC-P46ST30, Several days, Remote will turn on ,but

Model TC-P46ST30JA: How long has this been going on?Customer: Several days, Remote will turn on ,but will not shut off TV. Screen is blank, input does nothing, menu does nothing on remote or buttons on TV.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Model Panasonic TC-P46ST30 about 3 yrs oldJA: What troubleshooting have you tried?Customer: HD receiver is working on another TV, checked cables and connections.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: No, just want the TV working.

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Nathan

Bachelors of Science

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Sony bravia KDL55HX850 purple screen. Screen displays a

sony bravia KDL55HX850 purple screen. Screen displays a solid purple/violet screen on all output sources (sound is still transmitted), when operating the TV menu everything is tinted purple/violet as well. Verified firmware is up to date, tried a display settings reset, tried a power down/unplug reset.

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Nathan

Bachelors of Science

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