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Recent LED LCD questions

If the coxial attachment is pulled out of the tv, will it

if the coxial attachment is pulled out of the tv, will it still work using the hdmi insert ?JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?Customer: it is brand new, hitachi 40" led lcd hdtvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yesJA: How long has this been an issue? What happened right before this popped up?Customer: during installation i pulled the cable insert out while moving the tvJA: Anything else you want the TV expert to know before I connect you?Customer: the vol. button works. I got a HD box from the cable co. To go from coxial to hdmi installation

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,784 satisfied customers
J V C 2016 55" 4K stripin, Brand new one week, Yes, On first

J V C 2016 55" 4K stripinJA: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?Customer: Brand new one weekJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: On first start upJA: Anything else you want the TV expert to know before I connect you?Customer: It's connected to BrightHouse

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Shahid

Owner of Repair Shop

High School or GED

16,800 satisfied customers
Two questions. 1 The source screen will not go off. It just

Two questions. 1 The source screen will not go off. It just continues to scroll through the options. Any suggestions. 2. We have a wireless network and want this tv to pick up Netflix. Is there an adaptor we can get that allows this?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Hiss she LED LCD model 32H3e. About two years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It seems to work.JA: How long has this been an issue? What happened right before this popped up?Customer: It has been several months, it just started all of a sudden while our granddaughter was watching it.JA: Anything else you want the TV expert to know before I connect you?Customer: We just want to use it for Netflix, etc via our wireless network. It is no longer hooked up to direct tv, but the source select component will not quit displaying and scrolling. When we had it connected to direct tv, you could get a picture, change channels but could not get rid of the source componet

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,968 satisfied customers
Its all red, brand new tv, samsung, Samsung KU6000 50" 4K

its all redJA: What's the model number of your TV? How old is it?Customer: brand new tv, samsungJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Samsung KU6000 50" 4K UHD HDR Smart LED LCD TVJA: How long has this been an issue? What happened right before this popped up?Customer: yes everything works, the menu for netflix etc is fine, but when the movie plays its red. i've tried a movie from a usb drive and its still red not sure my daughter noticed this evening and i just got homeJA: Anything else you want the TV expert to know before I connect you?Customer: hmmm not that i can think of.

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,712 satisfied customers
My tv has a blinking problem. I called dish network and

Hi my tv has a blinking problem. I called dish network and tried to get it fixed.They had me switch to air instead of cable which did not work.Sound is ok and there is a picture but even after going back to cable it still blinks.tv in other rooms work fine.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It is an rca flat screen led lcd tv with dvd player and we have had it for about four yearsJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the tv menu works but only the tv not directly connected to the dvr is doing the blinkingJA: How long has this been an issue? What happened right before this popped up?Customer: It happened quite a few months ago but the issue was resolved, but the lats two days it started doing it again but nothing unusual happened just before it did thatJA: Anything else you want the TV expert to know before I connect you?Customer: no i dont think so thanks

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,968 satisfied customers
It won't power up, lf501em4f, no, I've only had the tv 2

it won't power upJA: What's the model number of your TV? How old is it?Customer: lf501em4fJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: noJA: How long has this been an issue? What happened right before this popped up?Customer: I've only had the tv 2 years and it hasn't worked for about 5 months, I was going to just trash it but someone told me to try getting helpJA: Anything else you want the TV expert to know before I connect you?Customer: The night it went out I was watching it and everything was fine. When I went to turn it off it made a clicking sound.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,968 satisfied customers
BY ERROR I INSERTED A CD WHICH IS JAMMED NOW. WONT EJECT AND

BY ERROR I INSERTED A CD WHICH IS JAMMED NOW.JA: What's the model number of your TV? How old is it?Customer: WONT EJECT AND DISPLAYS NO DISC.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: NOJA: How long has this been an issue? What happened right before this popped up?Customer: ITS A 31.5' DICK SMITH GE6823 HD LED LCD TVJA: Anything else you want the TV expert to know before I connect you?Customer: EVERYTHING ELSE WORKSS. JUST THE DVD PLAYER WONT EJECT THE CD WITIHIN IT.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,968 satisfied customers
We have an old large screen Projection TV Model WD 52327 or

hi we have an old large screen Projection TV Model WD 52327 or wd 62327. We want to hook up a blu ray DVD player to use with this TV and our digital Sat receiver. Our current DVD play only has an HDMI hook up . Is it possible to do what we want to do with this equipment?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

41,968 satisfied customers
I have a Hitachi LED LCD TV that was to be used in a video

I have a Hitachi LED LCD TV that was to be used in a video studio. Someone tried appying anti glare film and used water to squeegy out the bubbles. Water seeped into the bottom of the tv and now the TV is mostly green linesJA: Can you guesstimate how old your Hitachi is? And just to clarify, what's the exact model?Customer: Is this a real person?JA: I'm the TV Technician's Assistant. I work with them to help customers like you.Customer: It's model LE55V707JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes on all inputs,JA: How long has this been an issue? What happened right before this popped up?Customer: I have the TV opened up and am capable of replacing PCBs, just not sure how to determine which component needs replacing.JA: Anything else you want the TV expert to know before I connect you?Customer: no

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Jack

technician

factory trained engineer

14,510 satisfied customers
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