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Recent LED LCD questions

Brand new Samsung hospitality TV with a single black

Hello, Brand new Samsung hospitality TV with a single black vertical line on it. Is there a potential it is repairable?JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: No, just out of the box, but replacement is back ordered and hotel opens in a weekJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes, I believe soJA: How long has this been an issue? What happened right before this popped up?Customer: My installer pulled the bezel out just a little right by the IR receiver!JA: Is there anything else the TV Technician should be aware of?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
My sony tv won't turn on, sony bravia. I do not know how old

my sony tv won't turn onJA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?Customer: sony bravia. I do not know how old it is. Several years probablyJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the screen won't turn on. there is a solid red standby light and a blinking yellow pic off/timer light that is flashingJA: How long has this been an issue? What happened right before this popped up?Customer: It was working last night and this morning it won't workJA: Is there anything else important you think the TV Technician should know?Customer: not that i know of

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,578 satisfied customers
Have a Panasonic viera Plasma tv model nos. TH P50X2OA. When

Have a Panasonic viera Plasma tv model nos. TH P50X2OA.When switching on with the remote the green on light flashes then a loud "click" sound is heard and the on light continuously flashes red.I then switch off the tv at main tv switch, wait approx 1 min and turn it back on. It flashes green on light again then loud click noise and flashes red again.Sometimes ithe tv may switch on in a couple of goes but tonight about 3 times doing this.Is it viable to get switch fixed or buy a new Panasonic tv. The tv is about 6 yrs old and never switched off at the tv only on remote...

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,448 satisfied customers
I have a Bravia 75" W850 series smart tv. When I plug in the

I have a Bravia 75" W850 series smart tv. When I plug in the headphones, I can regulate the volume with the remote. When I remove the headphones from the tv, the volume is still the headphones. I tried restarting the tv, but the icon for the headphones is still there. The remote cannot change it back to the TV's speaker. The only volume control that works, is when I plug in my stereo receiver. The volume can be regulated, but only from the receiver's remote. I bought the TV on the 31st. October 2015. IanJA: Just to clarify, what's the exact make and model of your smart tv?Customer: Bravia 75" W850C KDL75W850C Full HD LED LCD 3D Ready Smart TVJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No, all other inputs work fine. It is just the headphone jack, when removed from the TV, the Tv volume shows headphones, and there is no sopund coming from the TVJA: How long has this been an issue? What happened right before this popped up?Customer: It was intermittent after 10 months, but at some times the volume worked fine. It is only now that the volume does not come back at all.JA: Is there anything else the expert should be aware of?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
I have no picture. Everything was working fine last night. I

I have no picture. Everything was working fine last night.JA: What's the model number of your TV? How old is it?Customer: I purchased this tv in December 2015. It is a 55 inch LED tvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The tv menu does work. I only have a set top cable box attached to it so I have no reference of other sourcesJA: How long has this been an issue? What happened right before this popped up?Customer: Nothing "happened" I turned it on and there was no pictureJA: Is there anything else the TV Technician should be aware of?Customer: Not that I can think of

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
I just moved to US from Sweden and I' Sorry hit the enter

I just moved to US from Sweden and I'JA: What's the model number of your TV? How old is it?Customer: Sorry hit the enter button, I want to by a Samsung 65" Class (64.5" Diag) 4K SUHD LED LCD TV UN65KS800DFXZA here in US. Can I bring I use it in Sweden when I move back (100v vs. 230v)?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I repeat my question (with correct spelling). I want to buy a Samsung 65" Class (64.5" Diag) 4K SUHD LED LCD TV UN65KS800DFXZA here in US. Will I be able to use it in Sweden when I move back (considering the 110V vs. 230V)?JA: How long has this been an issue? What happened right before this popped up?Customer: Did you read my question?JA: Anything else you want the TV expert to know before I connect you?Customer: No, just this!

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Jack

technician

factory trained engineer

15,530 satisfied customers
If the coxial attachment is pulled out of the tv, will it

if the coxial attachment is pulled out of the tv, will it still work using the hdmi insert ?JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?Customer: it is brand new, hitachi 40" led lcd hdtvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yesJA: How long has this been an issue? What happened right before this popped up?Customer: during installation i pulled the cable insert out while moving the tvJA: Anything else you want the TV expert to know before I connect you?Customer: the vol. button works. I got a HD box from the cable co. To go from coxial to hdmi installation

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,578 satisfied customers
J V C 2016 55" 4K stripin, Brand new one week, Yes, On first

J V C 2016 55" 4K stripinJA: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?Customer: Brand new one weekJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: On first start upJA: Anything else you want the TV expert to know before I connect you?Customer: It's connected to BrightHouse

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Shahid

Owner of Repair Shop

High School or GED

17,982 satisfied customers
Two questions. 1 The source screen will not go off. It just

Two questions. 1 The source screen will not go off. It just continues to scroll through the options. Any suggestions. 2. We have a wireless network and want this tv to pick up Netflix. Is there an adaptor we can get that allows this?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Hiss she LED LCD model 32H3e. About two years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It seems to work.JA: How long has this been an issue? What happened right before this popped up?Customer: It has been several months, it just started all of a sudden while our granddaughter was watching it.JA: Anything else you want the TV expert to know before I connect you?Customer: We just want to use it for Netflix, etc via our wireless network. It is no longer hooked up to direct tv, but the source select component will not quit displaying and scrolling. When we had it connected to direct tv, you could get a picture, change channels but could not get rid of the source componet

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
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