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Recent LCD questions

Cannot get my surround system to work when I play NETflix or

cannot get my surround system to work when I play NETflix or hula etc-it works fine on comcast stations-only have one blue wire in back for the old tv and its worked great-do i need another wire connected to my stero for surroundJA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: 55 inch Vizio SMART TV thought the origional connection would have worked but only for comastJA: What troubleshooting have you tried?Customer: played woith the stereo-thats about itJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: no thank you

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

36,852 satisfied customers
I've recently purchased the LCD Monitor model K222HQL and I

Hi I've recently purchased the LCD Monitor model K222HQL and I cannot get it to receive a signal. I have upgraded the video card to accommodate it and still no signal. I have also tried to connect with the VGA cable and just the regular cable and still no signal. Help what am I doing wrong.

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littlerusty2005

Audio Video Technician

Associate Degree

8,252 satisfied customers
The picture is washed out on all channels. Its an

The picture is washed out on all channels.JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: Its an NS-L42Q-10A. Its been a problem for a week or two now.JA: What troubleshooting have you tried?Customer: Our cable provider offerred us upgrades for our existing cable boxes so I replaced the box on this set.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: Unplugged the tv for 1 minurte and plugged it back in.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

36,852 satisfied customers
I have a samsung ua46f5500 lcd which is flashing 5sets of

i have a samsung ua46f5500 lcd which is flashing 5sets of two flashes then pause then repeats , i have tried the main board (new one) have 5v + 3.3 on main board have isolated led supply and flat cable to screen am not sure if the higher rails should be available in standby but not under these conditions cant find any error codes for tvs and samsung are not willing to help hoping you may be able to help regards bruceJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: yes no change as it shows the problem directly from plug in with not even a light on the screen i'm guessing maybe the power supplyJA: What troubleshooting have you tried?Customer: see first messageJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: no

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

36,852 satisfied customers
Our TV developed a very wide black strip across the picture

Our TV developed a very wide black strip across the picture last night. Sound is ok. Could it be that the picture tube has blown?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

36,852 satisfied customers
Sony KDL 55XBR8 Aprox 7 years old. on cable, have sound but

Sony KDL 55XBR8 Aprox 7 years old. on cable, have sound but cannot access the input on screen no picture however screen lights up with mostly red some black lines and a black blob from center to left side of screen

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Jack

technician

factory trained engineer

12,298 satisfied customers
My RCA tv just went out and I can't get it to come back on

My RCA tv just went out and I can't get it to come back on the red light is outJA: How long has this been going on?Customer: TodayJA: What troubleshooting have you tried?Customer: I tried unplugging it put new batteries in the remote control turning it on with my hand and stillJA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: No I haven't had any problems with it beforeJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: 32 inch led lcd HDTV

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,366 satisfied customers
On occasion when we turn our Samsung TV on, we get sound but

On occasion when we turn our Samsung TV on, we get sound but no picture or the picture is nearly black and we are able to detect some motion on screen. We have DISH Network connection. I don't think it is remote control problem. Could it be something wrong with the TV?JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: LN-T5265F TFT-LCD TVJA: What troubleshooting have you tried?Customer: Making sure that husband pressed the correct buttons on remote. Checked all connections to make sure they are tight. Have not called DISH yet as it seems to be a TV problem, but could be wrong.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: What is the charge for this service?JA: You just pay a $5 deposit now and the rest only when you get a reply from the TV Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.Customer: What might "the rest" amount to?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

36,852 satisfied customers
My LC-50LB150U picture went out. A white/gray screen with an

My LC-50LB150U picture went out. A white/gray screen with an expanding black spot at the bottom right hand corner. So much heat was generated that it melted the plastic frame surrounding the bottom of the screen. Turned it off and turned it back on and the same issue occurred. The screen is so hot in this area you can't touch it. Please advise.

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Jack

technician

factory trained engineer

12,298 satisfied customers
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