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No picture top of screen just has blue/white/red lines, the

no picture top of screen just has blue/white/red linesJA: What's the model number of your TV? How old is it?Customer: the bottom is blackJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: e to look. just got home from workJA: How long has this been an issue? What happened right before this popped up?Customer: just nowJA: Anything else you want the TV expert to know before I connect you?Customer: I need to get more information for him

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Nathan

Bachelors of Science

35,266 satisfied customers
I have a Samsung TV Model#:LN37B550, version: ACO3. I cannot

I have a Samsung TV Model#:LN37B550, version: ACO3. I cannot adjust the colors correctly so that all channels appear right. Is the set defective or with your help can it be adjusted? That is do I need to buy a new one?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

39,090 satisfied customers
The remote won't turn the TV on I was sent a second remote,

The remote won't turn the TV on I was sent a second remote, but I thought maybe that was the issue...but the new remote also won't turn the TV onJA: What's the make and model of your television? And is the remote the same, universal, or for another device?Customer: it's a 42" Polaroid LCD 1080p TV?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I can turn it on using the buttons on the side of the TV, and my Google Fiber box is working with the TVJA: How long has this been an issue? What happened right before this popped up?Customer: I received the TV 11/18/16 and the remote has never worked The TV was new when I got it as wellJA: Anything else you want the TV expert to know before I connect you?Customer: I got the TV from NFM as a package deal when I bought a new mattress...not sure if that helps or not

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Nathan

Bachelors of Science

35,266 satisfied customers
Moved the TV to the exercise room which does not have cable

Moved the TV to the exercise room which does not have cable hookup. Just need local channels. What do i need to do to get access? Do a separate antenna? Rabitt ears?JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: It is an LCD TV and video player, Model NS-LDVD26Q-10A. It was doing fine hooked to cable. Just moved it today and need only local channels.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Right now don't have any picture, just snow.JA: How long has this been an issue? What happened right before this popped up?Customer: This is what is occurring now. Just moved the TV today to another room without cable connection.JA: Anything else you want the TV expert to know before I connect you?Customer: No, just need to know how to get picture for local channels.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

39,090 satisfied customers
The picture went very dark and lost its bright quality

The picture went very dark and lost its bright quality colors as wellJA: What's the model number of your TV? How old is it?Customer: 32lg70 about 7 yrsJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, menu works, all colors are now at 100, and yes on all sources and inputsJA: How long has this been an issue? What happened right before this popped up?Customer: maybe a week, seems as it it happened suddenlyJA: Anything else you want the TV expert to know before I connect you?Customer: what happened?are there fuses? Is it a boar?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

39,090 satisfied customers
I have a Visio 65 inch TV It is 2015 model. We had it for 1

I have a Visio 65 inch TV It is 2015 model. We had it for 1 year 4 months. The picture on the upper right hand corner is getting darker and darker as days pass.. Any idea what the cause might be?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

39,090 satisfied customers
Where is the video output on a TC-32LX85 TV? it is about 12

where is the video output on a TC-32LX85 TV?JA: What's the make/model of your device? How old is it?Customer: it is about 12 years old and it is a 720P lcd viera 32 inchJA: How long has this been going on? What troubleshooting have you tried?Customer: have Not tried troubleshooting. Am learning TV. Just switched from cable to HD antenna after moving. No longer able to record from TV to VCR. Need that functionJA: Anything else you want the electronics expert to know before I connect you?Customer: not now

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

17,776 satisfied customers
Screen shakes then gets lines then goes black, 2 1/2 years

Screen shakes then gets lines then goes blackJA: What's the model number of your TV? How old is it?Customer: 2 1/2 years and on the remote the number is ***** if that helps the tv is mounted so I can't see at this momentJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes it works and happens on every inputJA: How long has this been an issue? What happened right before this popped up?Customer: Just now never happened before thought it was my cable but it's notJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Nathan

Bachelors of Science

35,266 satisfied customers
I have a Sharp Aquos 26 inch LCD TV that when I turn it on,

I have a Sharp Aquos 26 inch LCD TV that when I turn it on, the picture is nothing but rainbow colors. Sound is there but the picture is nothing but an array of colors, but after 10 to 20 minutes, the picture finally comes on.JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?Customer: I will have to check the back and see what the model no. is but it is about 6 years old I am guessing.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Everything works fine, its just that the picture is not there, just an array of colors on the screen.JA: How long has this been an issue? What happened right before this popped up?Customer: It just started today.JA: Anything else you want the TV expert to know before I connect you?Customer: I am still looking to get the model number.

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Nathan

Bachelors of Science

35,266 satisfied customers
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