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Recent LCD TV questions

I have a Vizio 42 LCD TV that turns on but when you press

I have a Vizio 42 LCD TV that turns on but when you press any button on the TV or remote the TV turns off. The TV is 10 years old also. Is it worth fixing?JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: Model is a Vizio GV42L HDTVJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: You cannot press any button on the TV or remote. As soon as any button is press on anything the TV turns off. It says No Signal then turns black. When you press anything the TV turns off.JA: How long has this been an issue? What happened right before this popped up?Customer: It have last Thursday morning The TV worked fine Wednesday but Thursday morning this happen.JA: Anything else you want the TV expert to know before I connect you?Customer: Is it worth fixing?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,396 satisfied customers
Samsung LN55C63OK1FXZA LCD TV. Screen all of the sudden went

Samsung LN55C63OK1FXZA LCD TV. Screen all of the sudden went black. Sound remained on and functionig. Tried rebooting and then unplugged. Re-plugged (after overnight) and turned on. The sound function was then no longer working. StdBy light "on" when TV "off"; and "off" when TV "on". With flashlight can see U-Verse screen saver (which changes) along with correct time and message "Press OK to Watch TV" in the background. Pressing "OK" does not work to get to TV. Have taken off the back panel and do not see appearences of cap buldging or leaking in Power Panel (BN44-00342B). What would you recommend?Thanks...

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,396 satisfied customers
I have a hisense Tv and the volume keeps turning down to

I have a hisense Tv and the volume keeps turning down to zero on its ownJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Its a year old lcd tv what format will the model beJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes and yes. When at the menu it goes to the left option rapidlyJA: How long has this been an issue? What happened right before this popped up?Customer: Just today really and before that we just turned the tv onJA: Anything else you want the TV expert to know before I connect you?Customer: Well i dont seem to see any problems with the buttons getting stuck on both the remote and tv itself. Also the problem is the same with or without the batteries in the remote..

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,390 satisfied customers
It turns on just fine. I get a red screen and a box showing

It turns on just fine. I get a red screen and a box showing "no support." We had a rain storm earlier and that's when it started doing this. The other tvs and cable work fine. Please help. Thanks.JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: Proscan LCD tv Model: 37LB30QDJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu works.JA: How long has this been an issue? What happened right before this popped up?Customer: 2 1/2 hours ago...rain storm, as I mentioned.JA: Anything else you want the TV expert to know before I connect you?Customer: no

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,396 satisfied customers
We have an insignia television and DVD Blue-Ray. We also

We have an insignia television and DVD Blue-Ray. We also have a subscription to Direct TV. The Blue-Ray is hooked up to the TV, but neither the Direct TV remote nor the DVD PLayer will allow us to see our videos. The screen is dark and a message appears that they are searching for a signal. How can we hook up the DVD Player to the TV/ Do we have to bypass Direct TV temporarily, and if so, how do we do that?JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?Customer: Both systems are about 4 years old. They worked fine with cable but 2 1/2 years ago we got Direct TV. The model No. of the DVD Blue-Ray is NS-WBRDVD3JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Do you mean the HDMI ports?JA: How long has this been an issue? What happened right before this popped up?Customer: We haven't watched any DVDs since we got Direct TV because we watched movies on Direct, but now I have a DVD that I want to watch.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,396 satisfied customers
I have a Insignia tv with built in dvd and the dvd part does

I have a Insignia tv with built in dvd and the dvd part does not work anymore. My sister gave me a dvd player as a gift and I have hooked it up to the tv but it does not work. Is this not going to work with this type of tv?JA: Can you guesstimate how old your Insignia is? And just to clarify, what's the exact model?Customer: I can not fiind my booklet But I would guess it is 11 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the tv menu works and i can change channels without problemJA: How long has this been an issue? What happened right before this popped up?Customer: maybe three weeks, at times I would get a message there was no disc in the player but that was not true I did insert dvd in playerJA: Anything else you want the TV expert to know before I connect you?Customer: connect me to what?

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Shahid

Owner of Repair Shop

High School or GED

15,958 satisfied customers
LCD TV LA26R7, I can't seem to access channel fixing under

Hi, LCD TV LA26R7JA: Just to clarify, what's the brand and model of your LCD tv? And can you guesstimate how old it is?Customer: I can't seem to access channel fixing under the Menu button or if I press Ch-mgr nothing happens. I thought I would try and start again with 'plug & play', but that is also greyed out. Make sense? Thank youJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It is a Samsung, 10 years oldJA: How long has this been an issue? What happened right before this popped up?Customer: I notice it a few months ago, but life gets in the way and I just ignored it. Our channels have changed so much with digital that I was wanting to add some more channels.JA: Anything else you want the TV expert to know before I connect you?Customer: I am just turning on the tv again. I can access some things in the menu, but not everything.

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,258 satisfied customers
When you turn it on the picture is distorted by fickering

When you turn it on the picture is distorted by fickering and ghosty lines going through it was coming fight before after about 15 min5but now its permanently there thanksJA: What's the model number of your TV? How old is it?Customer: Sony bravia model XBR its around 8 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: For about a fortnight it would do it when you first turned it on then it would come perfect. Yesterday we turned it on and it still hasn't come rightJA: Anything else you want the TV expert to know before I connect you?Customer: No thats it thanks

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Jack

technician

factory trained engineer

14,054 satisfied customers
2 horizontal lines appeared a few days ago, Bought at best

2 horizontal lines appeared a few days agoJA: What's the model number of your TV? How old is it?Customer: Bought at best buy in Sept 2013JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes and yesJA: How long has this been an issue? What happened right before this popped up?Customer: Couple of days, nothing happened, it just appeared one dayJA: Anything else you want the TV expert to know before I connect you?Customer: No, that's it

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Jack

technician

factory trained engineer

14,054 satisfied customers
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