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Recent iPod Classic questions

Trying to synch my (approx 8 year old) iPod Classic. I have

Hi there ... trying to synch my (approx 8 year old) iPod Classic. I have tried a number of times without success. Back story is, I let the iPod battery run down to no-charge, charged it back up but still would not play. Then restored factory settings (done this several times now) and then tried to synch with my music library. At first I thought it might be that I was trying to synch too much data at one go, but the most recent time, I synched about 500 songs ... iTunes told me the synch was complete, but when I disconnected (properly) there was nothing there. I have been through the process several times. Battery shows fully charged and it looks like all standard features are there (menus etc.). Any ideas? Trying not to face that it's just reached its 'use by date' ... that will be tragic. I know it's not my iTunes ... I am able to synch my iPhone without any issues. Cheers. Roger YeoJA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?Customer: iTunes is version 12.5.3.16, PC is a Windows 7 OS with lots of RAM and HD space.JA: Have you installed any updates recently?Customer: iTunes was updated last month. Windows in January 2017JA: What troubleshooting have you tried?Customer: Troubleshooting of iPod? None other than resetting to factory settings 3 or 4 times to start over.JA: OK. To minimize me, please click the down arrow at the top right corner of this box.Customer: okJA: Anything else you want the Mac expert to know before I connect you?Customer: Don't think so, other than if there are specific troubleshooting procedures ... happy to follow them.

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Richard

IT Manager

IT Manager, Consultant

57,436 satisfied customers
I have an iPod classic. It is stuck on the same song. No

I have an iPod classic. It is stuck on the same song. No matter which buttons I push I'm still stuck. Battery level is full.JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?Customer: I'm not sureJA: Have you installed any updates recently?Customer: This is a hand held iPod. I haven't upgraded anything on it.JA: What troubleshooting have you tried?Customer: That's why I contacted you. Not sure how to troubleshootJA: Anything else you want the Mac expert to know before I connect you?Customer: No

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Cris

Desktop Support

Associate Degree

8,510 satisfied customers
I-pod (Classic) will connect with my computer (microsoft

i-pod (Classic) will connect with my computer (microsoft laptop) but for some reason will not "Sync".. I-pod says "Syncronizing", but nothing transfers from library to i-pod. music folders stay the same.JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?Customer: computer is ASUS, Windows 10. It was syncing fine until now.JA: Have you installed any updates recently?Customer: i-pod Classic...think it's all updated.JA: What troubleshooting have you tried?Customer: none yet.JA: Anything else you want the Mac expert to know before I connect you?Customer: we're good...

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Pete

Engineer

Bachelor's Degree

10,952 satisfied customers
Second opinion] - I bought a iPod classic from Ebay from a

Second opinion] - Hi. I bought a iPod classic from Ebay from a reputable seller (I thought). It had no power so I plugged it into my husbands computer (who has iTunes) and now all I can get is the red X and red Circle.JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?Customer: 6th gen iPod classic 160GBJA: Have you installed any updates recently?Customer: to the ipod? no just got itJA: What troubleshooting have you tried?Customer: none, don't know howJA: Anything else you want the Mac expert to know before I connect you?Customer: no

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Tim

Bachelors in Information Technology

1,876 satisfied customers
And I have an iPod that will stay on when connected

***** *****, and I have an iPod that will stay on when connected to an outlet, as soon as I disconnected it turns offJA: Thanks. Can you give me any more details about your issue?Customer: Its plugged in and it works, I disconnected an It turns offJA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

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Nathan

Bachelors of Science

41,656 satisfied customers
I have an old iPod Classic which I had to do a "Restore" on.

I have an old iPod Classic which I had to do a "Restore" on. Now I can't reload my music or playlists. Is there any way to reload my stuff?

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Mike

Creative and Apple IT Consultant

Some college

11,036 satisfied customers
I was recently given an iPad Air 2 as a gift; I have never

I was recently given an iPad Air 2 as a gift; I have never owned one before. Other than owning an iPod classic which I bought for listening to my graduate lectures to while I drove, I haven't owned any Apple products. I have been finding my way aroundokay, except for a few things. One issue is something that I use a lot. In Windows, you press Ctrl + F (find) to search for terms on a page. In Android, you go to the Menu button and select "Find in page." Would you be able to help me with this? Thank you.

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John T. F.

Self-employed Business Owner

Two Decades Field Experience

4,050 satisfied customers
Ashlik,I have put my iPod Classic into disk mode but

Hi Ashlik, I have put my iPod Classic into disk mode but I still can't get it to show up on iTunes or in disk utility. I have reset it (Menu + Select), put it into disk mode ( Select + Play) but it still doesn't show in iTunes or Disk Utility. If I don't connect it to my iMac, it shows a screen saying that it needs to be restored, but that screen disappears after 5 seconds and the iPod reboots

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Michael Hannigan

Bachelor's Program

12,744 satisfied customers
iPod connected to windows 7 is not recgonized by the computer--cannot reboot computer with

iPod connected to windows 7 is not recgonized by the computer--cannot reboot computer with iPod connected- ipod is frozen with do not disconnect on screenipod was connected to a xp previouss and prior to that had music upoaded from a mac computer

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Vinod Menon

Master's Degree

3,544 satisfied customers
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