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  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
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iPad 2 Problems

The iPad 2 is a tablet computer designed, developed and marketed by Apple Inc. It was seen by many as an improvement on the original model of the iPad which was discontinued as soon as the iPad 2 was announced. Being an evolutionary product, questions may arise with regard on how to use t and operate the product, and iPad help and support with troubleshooting may be required. Read below some of the questions that have been answered by Experts.

What needs to be done first to start using the iPad 2?

One needs to install ITUNES in the computer first. Once it is installed and the iPad plugged in, it will walk you through customizing, adding songs/videos etc. While installing, if a pop-up control appears, it needs to be disabled. Instructions on how to disable it usually is shown. Once it is disabled, you can plug in the iPad 2 again and re-install iTunes.

How can an email that gets stuck on the page while working on the iPad 2 be cleared?

When an email gets stuck or the page is not responding, it could be due to a temporary software glitch. This could be cleared by resetting the iPad 2. One should hold the home button and sleep/wake button simultaneously until the Apple logo appears. Once the device reboots, the email could be sent.

How can unwanted icons be removed from the iPad 2 home page?

It must be remembered that only programs manually installed after the purchase of the IPad 2 can be removed. Icons like Calendar, Mail, and many preinstalled programs cannot be deleted. However, certain programs could be moved into a folder so it takes up less space. This can be done by tapping and holding the icon on the desktop till it starts jiggling. It should then be dragged and placed in a folder. If two icons need to be placed in a folder, they should be dragged and dropped one on top of the other. A name should be given to the folder, and in order to save the changes, the home button should be tapped.

What could be done when an iPad 2 won’t go back to the main menu on command

The first step would be to check if the iPad 2 is charged. In case the battery is low, it should be charged for 15 minutes. The second step would be to reset the iPad 2 which could be done by pressing and holding the home button and the sleep/wake button on the top of the iPad 2 for 10 seconds. The iPad 2 should reset itself. While resetting the iPad 2 make sure the iPad 2 doesn’t get turned off.

What should be done when ‘incorrect password’ keeps popping up on the iPad 2 even after the password has been changed?

One can reset the iPad 2 by pressing and holding the sleep/wake button and the home button at the same time for at least 10 seconds. It will automatically restart and return to home screen. If it doesn’t restart, the sleep/wake button and the home button should be pressed and held until it turns off and restarts itself.

Even though the iPad 2 is well known for its hardware improvement, and reliability , issues or problems may arise with regard to how to operate of the product and often troubleshooting repair needs. When questions arise, turning to an Expert for advice would be the best resort.

Ask a Mac Support Specialist

Mike
Mike, Mac Medic
Category: General
Satisfied Customers: 6919
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
characters left:
2 Mac Support Specialists are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Mac Support Specialists are online & ready to help you now

Mike
Mac Medic
Satisfied Customers: 6256
Over 20 years IT experience with Apple computers in publishing, marketing and design.
Ashik
Mac Helper
Satisfied Customers: 5282
7+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Daniel
Mac Genius
Satisfied Customers: 4670
Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

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