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Recent IceMaker questions

I have a sub zero 700bfi 3 freezer that is leaking water

Good afternoon, I have a sub zero 700bfi 3 freezer that is leaking water periodically. What could be the cause?

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Kelly

Owner/Technician

High School or GED

30,640 satisfied customers
The plastic cog gear drops down out of the bracket. I can

The plastic cog gear drops down out of the bracket. I can snap it back in place and close shelf close freezer door and it drops out of track. The freezer will frost up like door is ajar.JA: What's the make and model? And have you checked the settings recently?Customer: Amana bottom freezer model ABB2224WES1JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: This started after a service man worked on it before. He removed ice maker and it was freezing up causing the water to fill bottom of freezer.

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Appliance Guru

Service Technician

Associate Degree

25,280 satisfied customers
I have Danby Silhouette ice maker and power light flashes

I have Danby Silhouette ice maker and power light flashes and nothing else, even when turn off power to it. It won't make ice or even start.JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?Customer: Left off for about 20 minutes couple of times. A few hours will make a difference?JA: Do you plan on doing the work yourself?Customer: Tried, but gave up and was going to call plumber but decided to check internet first.JA: Anything else we should know to help you best?Customer: I don't think so. I will cut power to it while I am out and try again when I get home. anything else I can try?

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Appliance Guru

Service Technician

Associate Degree

25,280 satisfied customers
I have a samsung French door bottom freezer refrigerator

I have a samsung French door bottom freezer refrigerator model RFG296HDRS. The top ice maker is working fine but the bottom one stopped making ice. I tried the test/reset button twice, but no change.

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Tyler Z.

Appliance Technician

Bachelor's Degree

68,938 satisfied customers
I have a Samsung rsg257aars fridge. the ice dispenser

I have a Samsung rsg257aars fridge. the ice dispenser started dispensing ice and didn't stop unless you opened the door. Motor kept running on the dispenser. Took it out so we could shut the door. Making ice fine, just dispensing like it is possessed. Help, please.JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: 3 years. RSG257AARS counter depth, 24.JA: What are all the symptoms of the problem (error codes, flashing lights, etc.)?Customer: no error codes, no flashing lights. Just went to get soem ice, and it wouldn't stop dispensing. Switched the pad to crushed, still wouldn't stop. Switched it to water, kept dispensing water. After we took the motor out (looks like a battery ISG-3245SS) ice stopped dispensing, and water dispensed like normal.JA: What happened just before this problem started? What troubleshooting have you tried?Customer: Nothing before this. Just went to get some ice in a cup and ice started coming out like crazy. Took the basket out and the auger kept turning. We unplugged the unit, plugged back in. Used the rest button on the ice maker. Neither helped. We were afraid the motor would burn out so that's why we took it out.JA: Anything else you want the appliance expert to know before I connect you?Customer: No, I guess that's all. Thanks.

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Tyler Z.

Appliance Technician

Bachelor's Degree

68,938 satisfied customers
My subzero 650 icemaker has stopped working. I turned the

My subzero 650 icemaker has stopped working. I turned the ice maker on & off, defrosted the freezer & cleaned out the area, all to no avail. I am NOT getting any error codes. Per refrigerator electronics, all is well. After I defrosted it, there was some ice output, but then it stopped. I haven't tried the hairdryer trick yet, but that was going to be my next step.JA: Can you guesstimate how old your Sub-Zero is? And just to clarify, what's the exact model?Customer: It is a 650 and it is about 11 years old.JA: Do you plan on doing the work yourself?Customer: If I can I will, but I have trouble working in that low freezer compartment. I read about pulling the water filter, which I figure I can perform since I presume it is beneath the freezer at floor levelJA: Anything else we should know to help you best?Customer: Really nothing else. I have already shut off the water supply to the ice maker in anticipation of doing more to it.

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Kelly

Owner/Technician

High School or GED

30,640 satisfied customers
Not sure if you can help or not, I started finding pieces of

Hi ... not sure if you can help or notJA: I'll do all I can to help. How long have you been dealing with this?Customer: I started finding pieces of plastic in my ice -- I had replaced the filter on my 15 year old GE, with a non-GE filter a few months ago. I thought that might have been the problem, but now that I started searching for how to flush the system, I'm seeing that this has been a long-term problem with several people with GE refrigeratorsJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: around 15 years old, model =TFX25JPCG WWJA: Do you plan on doing the work yourself?Customer: yep, much more than likelyJA: Anything else we should know to help you best?Customer: just if there exists a history of this happening, and is it the icemaker breaking apart or could it be this non-brand filter and I can replace with GE filter and somehow flush it out

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Kelly

Owner/Technician

High School or GED

30,640 satisfied customers
We are having problems with a Refrigerator Serial#SU0131895

We are having problems with a Refrigerator Serial#SU0131895 Model#GD5RHAXS001 we purchased at Lowe's in April 2007. The ice make doesn't want to dump the ice cubes at times and we have to pull it out, let it thaw out and put it back in. Might work once or twice and then stops dumping again. Please advise what we need to do.

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Kelly

Owner/Technician

High School or GED

30,640 satisfied customers
A kenmore (samsung) fridge Model 596.792443016. The ice

a kenmore (samsung) fridge Model 596.792443016. The ice dispenser forms a block of ice. the little chute that is hooked to the back of the icemaker was plugged with ice and incoming water is running over the top of it and in to the dispenser freezing the ice cubes together. What could be causing that chute to ice over?

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Joel Swenson

High School or GED

3,434 satisfied customers
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