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Recent Ice Maker questions

Replaced complete ice maker within the year because of loud

Replaced complete ice maker within the year because of loud rumbling grinding noise. Now it's back. Took ice maker apart and see no damage to gears. Can the motor be bad already?JA: What's the make and model? And can you guesstimate how old it is?Customer: Kenmore model 795.77312600 and about 10 years old.JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: Should I replace motor or whole module?

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,464 satisfied customers
You came up quick John. Am simply moving a Jenn-Air

You came up quick John. Am simply moving a Jenn-Air refrigerator from kitchen to next room over (dining room) ... remodeling the kithen. Are there any special considerations I should be aware of? Wood flooring. Level from room to room. Is a refrigerator dolly required? Thanks. *****: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: Excuse the delay Pearl - had to locate the model # on the frig. Mod# ***** side by side, counter width. Don't think we've had it more than 5 ... no ice maker, if that makes a difference. Ser# *****JA: Do you plan on doing the work yourself?Customer: Yes. First move to other side of kitchen then in about 2 weeks move to dinning room during construction and then back into the kitchen after remodel is finished.JA: Anything else we should know to help you best?Customer: Don't think so. Appears there are roller wheels in the front of the frig, though none on the back side.

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,464 satisfied customers
I have a Samsung RF217ACRS that stopped making ice. There is

I have a Samsung RF217ACRS that stopped making ice. There is no water in the tray after resetting the ice maker. Pressing the reset button causes the ice maker to go through its cycle but no filling occurs at the end. The solenoid water inlet valve is working because I tested it outside of the fridge. Could a defective control board cause this problem?

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,464 satisfied customers
I have a GE French Door Refrigerator Model pfss6pkwss Bottom

I have a GE French Door Refrigerator Model pfss6pkwss Bottom Freezer. From time to time the ice maker does make ice. At the moment it is making a popping sound. It dumped a couple of trays of ice yesterday, but nothing since.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: It was purchased June 12 2008. The Model number is ***** SN PFSS6PKWSSJA: Do you plan on doing the work yourself?Customer: Most likely my son will. The Serial Number is ***** MM071055 002042BP701055JJA: Anything else we should know to help you best?Customer: Compressor No. MK172DR2U

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Tyler Z.

Appliance Technician

Bachelor's Degree

75,464 satisfied customers
The ice dispenser on my whirlpool model #GI5FSAXVY02 is not

The ice dispenser on my whirlpool model #GI5FSAXVY02 is not working. When I push the button to engage ice vs water, all the other buttons on the control panel light up - but not the ice button. So the ice dispenser does not engage. The water button still works and dispenses water normally. Is that a sufficient description?JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: Probably less that 10 years old. It was original equipment in a house built in 2009. Model # is GI5FSAXVY02JA: Do you plan on doing the work yourself?Customer: Id like to tryJA: Anything else we should know to help you best?Customer: No, not really. I'm pretty handy.

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2,484 satisfied customers
I have a whirlpool model # GI6FARXXQ03 bottom fresser

I have a whirlpool model # GI6FARXXQ03 bottom fresser compartment that after a few weeks ice will build up on the bottom making the drawer hard to open. We take it apart and remove it for the next cycle. no water in bottom panJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: Model # GI6FARXXQ03 and its a couple years to threeJA: Do you plan on doing the work yourself?Customer: I'm tryingJA: Anything else we should know to help you best?Customer: Getting tired of removing the ice

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Tom Goellner

owner

Vocational, Technical or Trade Scho

1,580 satisfied customers
I just got a used GE Refrigerator on Craigslist, and it

I just got a used GE Refrigerator on Craigslist, and it works great except the ice maker. We hooked the waterline up correctly, turned the ice maker off and on a day ago, and still no ice. What's up?JA: I'm good. And you?Customer: I'm fine.JA: Glad to hear it. What is your issue regarding?Customer: I just got a used GE Refrigerator on Craigslist, and it works great except the ice maker. We hooked the waterline up correctly, turned the ice maker off and on a day ago, and still no ice. Model # GFSF2HCYCBB. What's up?JA: I'm good. And you?Customer: What's up with my ice maker?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: I'd say it's fairly new, and it's a french door with the freezer on the bottom. Model # GFSF2HCYCBB.JA: Do you plan on doing the work yourself?Customer: Yes, if possible.JA: Anything else we should know to help you best?Customer: Should it have a shut-off arm in the ice maker tray?

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Kelly

Owner/Technician

High School or GED

34,456 satisfied customers
I have a 1 year old Frigidaire Gallery refrigerator, and it

I have a 1 year old Frigidaire Gallery refrigerator, and it is making a thumping sound. If I open thedoor the thumping stopsJA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?Customer: jbcd-22JA: Do you plan on doing the work yourself?Customer: I canJA: Anything else we should know to help you best?Customer: tellme wht the issue is

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2,484 satisfied customers
Well, I have an older refrigerator a Kenmore 363.9752711 and

Well, I have an older refrigerator a Kenmore(###) ###-#### and it won't make ice. I've replaced the water inlet valve and the ice maker itself; and water is still not making it to the ice maker. I have enough water pressure; and the tubes are not frozen...I'm kind of stumped...JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: The model number is ***** in the first paragraph.....363.9752711 Over 15 yearsJA: Do you plan on doing the work yourself?Customer: Yes, up to a certain point.JA: Anything else we should know to help you best?Customer: No.

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Kelly

Owner/Technician

High School or GED

34,456 satisfied customers
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