How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds
Ask a Appliance question
Type Your Appliance Question Here...
characters left:
2 Appliance Technicians are Online Now

Ice Crusher Machine Problems

Ice crushers are part of the ice makers inside the freezer compartments which produce ice cubes from a metal mold. A solenoid valve is opened for a few seconds by an electronic timer which makes the mold fill with water from the domestic water supply. The valve closes as per the timer and the ice freezes in thirty minutes. Next the timer activates a low powered heating element inside the mold to ensure the ice does not stick to the mold. Lastly the timer runs a rotating arm, which scoops the ice of the mold into the bin and the cycle repeats. In case of crushers there is a bar through which the ice passes and gets crushed.

Listed below are a few common questions answered by the Experts on ice crusher machine

What could be the cause of an ice crusher only making whole ice?

There is usually a bar at the bottom of the bin which needs to be lifted or pushed down. This action is not happening if your ice crusher is dispensing whole ice. Once you remove the bin you should see the metal bar at the bottom which is what makes crushed ice or cubes. Check the back wall behind the ice bin. There will be a hole through which the metal rod goes through. Here a white plastic stirrup pulls at the lever which changes the bin to make cubes. Ensure the metal bar does not go under the stirrup once you reinstall the bucket. Try using the dispenser again and if it still does not work, you may need to replace the ice solenoid which lifts the stirrup device behind the back panel inside the freezer.

How can someone adjust the ice crusher on a side-by side ice maker?

Most ice crushers do not have any adjustments. If the problem you are facing is that the ice crusher is dispensing large chunks of ice, you could try removing the bucket and run it under hot water. This will ensure defrosting of any frozen fingers if present.

Is there a reset button on a Sears side by side ice crusher where the release is not working and no ice is being dispensed?

First thing to check would be to remove the ice tub on the door, leaving the door open press the dispense button for ice and look into the hole inside the door to check if the auger is turning (auger is a motor which turns the container). If it is not, the problem could either be a faulty auger motor or the switch which controls the auger operation. To ascertain which one is causing the problem, you remove the wires from the auger motor and test the wires with a volt meter while turning the dispense switch on. If a 120 volt charge shows on the meter the auger is bad needing replacement. If there is no voltage present, the switch is faulty and needs to be replaced. If you are not comfortable or inclined to check this on your own, you can call a local repairman to check this for you.

How would someone remove the ice crusher motor or auger motor?

Most likely the individual should be able to find a white plastic access cover panel below the auger motor which you are trying to remove. Open the freezer door and get down on your hands and knees to check under the dispenser area on the inside of the door. Locate the 4 inch x 6 inch white panel with two screws going into it. Remove these screws allowing the panel to come off easily. The motor should be visible mounted here by four screws. Unscrew them to remove and replace the auger motor.

Why would an ice crusher on a Kitchenaid side by side not provide crushed or cubed ice?

This is essentially a design flaw and is one of the main problems with systems which have ice containers within the doors as compared to other models which don’t have the ice crusher located here. A temporary solution to this is spraying the chute with food grade silicon spray which helps the ice fall completely into the glass. This also helps prevent ice build-up. However in order to avoid the ice buildup recurring, you need to use the spray at least once every three to four weeks.

The mechanism and functioning of an ice crusher is fairly simple. The common problems you can face with it are listed above. With specific instructions you can arrive at the problem area and work upon resolving it. Sometimes issues can arise due to the design of the ice crusher within the unit. Therefore to understand better, insights and information from Experts will be helpful and useful to tackle the problem immediately and effectively.
Ask a Appliance question
Type Your Appliance Question Here...
characters left:
2 Appliance Technicians are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    21182
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    21182
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/lyeung1/2010-07-25_032152_tn_IMG_0241.JPG Dr. Y.'s Avatar

    Dr. Y.

    Urologist

    Satisfied Customers:

    18388
    I am fellowship trained specializing in general urology and reconstructive urology.
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/MU/multistatelaw/2011-11-27_173951_Tinaglamourshotworkglow102011.64x64.jpg Tina's Avatar

    Tina

    Lawyer

    Satisfied Customers:

    8489
    JD, BBA Over 25 years legal and business experience.
  • http://ww2.justanswer.com/uploads/dermdoc19/2010-09-30_160749_Photo_122807_015.JPG dermdoc19's Avatar

    dermdoc19

    Dermatologist

    Satisfied Customers:

    3847
    30 years practice in general and cosmetic dermatology
  • http://ww2.justanswer.com/uploads/BI/birddoctor/2012-6-22_173214_birddoctor.64x64.png Dr. Pat's Avatar

    Dr. Pat

    Bird Veterinarian

    Satisfied Customers:

    3384
    25+ years working primarily or exclusively with birds
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Cat Veterinarian

    Satisfied Customers:

    3299
    DVM, Emergency Veterinarian, BS (Physiology)