Join the 9 million people who found a smarter way to get Expert help

Recent Ice Box questions

I have an Electrolux refrigerator mod # EW28BS71ISA. I tried

I have an Electrolux refrigerator mod # ***** I tried to put it into DF mode but I pushed and held down the + on the freezer temp and the - on the refrigerator temp. The display went to 77 degrees in both temps and the alarm was turned off. The water dispenser doesn't work either. What do I do to fix this problem?

Read more

bruce peterson

Certificate

star-full
96 satisfied customers
I currently have a cooling problem with my Gold Series Whirlpool

I currently have a cooling problem with my Gold Series Whirlpool refrigerator model # ***** S/N K24617073. The refrigerated area is holding at 39f (set at 33) and the freezer is at 20 (set at -5). A little history- I always thought the compressor was a little loud (intermittent) for a new frig, called the tech, he inspected it during a quiet period, so it has always been louder than I think it should be.I have had constant freezer defrost problems, it (the evaporator blades) would ice up so bad it would interfere with the evaporator fan blades and the evaporator blades were a solid block of ice. No frost or ice on the freezer food. We live in Colorado and have very little humidity. I went into the service diagnostics mode and changed the defrost cycle from ADC mode to basic mode which seemed to help but then the freezer warmed up so I switched it back to ADC mode. In the ADC mode I have to manually defrost the freezer evaporator every few months as it is a solid chunk of ice. I have never touched anything just used a hair dryer to melt the ice (I've made that mistake before). In trying to troubleshoot the cooling problem, I inspected the freezer evaporator blades and found a softball size chunk of ice in the upper right side (as you look in from the front) of the compartment. I melted it with no change in temp.I have gone through all the testing I can in the diagnostics mode and cannot find any faults and I can hear the compressor run through its low to max speeds- no clicking, although I still think it is too loud for a new frig. I can hear all the fans turn on and can feel air flow. I can hear the defrost heating element ping as it heats up.Service tests that passed:01- FC thermistor resistance02- RC thermistor resistance03- RC and FC fan motors cycle on and off (pantry damper seems to work)04- Compressor/condenser fan motor/evaporator fan motor05-compressor status / speed06- defrost heater07- defrost mode set on ADC32- ambient thermistor UI control33- humidity sensor UI control34- vertical mullion heater mode sensor operation on35- vertical mullion heater status toggled between on and off36- ice box fan working37- ice box thermistor pass38- forced defrost off39- RC evap thermistor passI have cleaned underneath it as it was slightly dirty with no change in temp, I took off the back panel and the fan that blows onto the compressor is running, the compressor is running and very warm to the touch. Nothing looks out of the ordinary.I suspect the compressor is weak, I tested the resistance on the three male windings off the variable compressor and got 7.0 (run spec 6.4 +- 15%, start 6.4 +- 8%) between all of them. do you have any suggestions? Can the compressor sound and feel like it is working but not be? Any suspect parts that I could try to replace? Any connection between the constant defrost problems and the current cooling/freezing problems?Thanks,Tony

Read more

Joel Swenson

High School or GED

star-full
3,248 satisfied customers
We are trying to slide back in our ice maker box on our

We are trying to slide back in our ice maker box on our Samsung RF24FSEDBSR Refrigerator. All manuals and online videos make it sound ridiculously simple saying it will "click" right into place. We are unable to get it to slide into place without it feeling like it's obstructed on the inside. Please Help!

Read more

Rick

Bachelor's Degree

star-full
946 satisfied customers
I have a Whirlpool ice box with a top freezer. It does not

I have a Whirlpool ice box with a top freezer. It does not have an ice maker but is forming ice in the floor of the freezer compartment which starts on the left side and continues to build up on the floor of the freezer left to right. This is clear ice and not frosted like you would have with a gasket leak. There has not been any water spilled or leaked in the freezer.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

star-full
68,110 satisfied customers
I have a Norcold Model N821RT, S/N 10520410, which stopped

I have a Norcold Model N821RT, S/N 10520410, which stopped getting cold although the freezer worked better than the frig. portion.-There were no blinking lights at the control panel.-I could move from electric to propane mode using the control panel-There is continuity between the heating element tabs-I could not get an AMP reading on either red line going into the heating element.-I have 119 volts going into the control box.Any suggestions:Further findings:-When I disconnected the two red wires going into the heating element to test for continuity, one of them contacted the metal heating element tube and arced. -- I heard something click inside the control box and all lights in the control panel on the frig. went out.It doesn't look good. Your

Read more

Rob

Vocational, Technical or Trade Scho

star-full
5,972 satisfied customers
Norcold #8682 unit does not work on gas or electric---when

norcold #8682 unit does not work on gas or electric---when the unit is on elec or gasthe pipe on the back does get hot --but the does not coolneed help--thanks--dennismay have to take out and lay it on its left hand side??????

Read more

Rob

Vocational, Technical or Trade Scho

star-full
5,972 satisfied customers
I have a cooling issue with a five year old Whirlpool refrigerator

I have a cooling issue with a five year old Whirlpool refrigerator model #GI7FVCXWY01.The freezer compartment is operating normally, but the ice box was not cooling properly and the ice maker wasn't producing the amount of ice it normally does.The coils have been thoroughly vacuumed and both ice box door seals were replaced, the ice maker was removed and cleaned and re-installed.The refrigerator unit seemed to run better briefly, but food is now spoiling in the ice box compartment again. Also the ice tray is full, but ice is no longer moving into the ice bucket.What have I overlooked?

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

star-full
68,110 satisfied customers
My ice box stopped making ice, and before I have had a chance

My ice box stopped making ice, and before I have had a chance to investigate, I came home tonight and now my freezer is not working. Where do I even start to troubleshoot this problem?

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

star-full
68,110 satisfied customers
I have an RM1350 fridge that will not stay cold. Sometimes

I have an RM1350 fridge that will not stay cold. Sometimes it stays cold and then gradually the temperature starts to creep up to where it's not cooling again. I've changed the thermistor. It worked good for 2 days and now it's warm again, the temperature outside is only in the 30's and I do not have any heat on inside the camper. Can you offer any advice or help as to how I can fix the problem I'm having? I would greatly appreciate it. Troy

Read more

Rob

Vocational, Technical or Trade Scho

star-full
5,972 satisfied customers
View more appliance questions
In The News