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Your TV does not support this program's content protection.

quot;Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program."i am using a 2016 model sharp 4k television with a direct tv mini genie 4k box i am getting the same message and there is NO way to switch to component the Genie mini is HDMI only i ahve the audio set to PCMsame SHITi know the tv is crap its poorly rated on every review ever written but i learned that too latecan you help??

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Jack

technician

factory trained engineer

14,034 satisfied customers
My Samsung SQ 01 picture is black, tv won't come on. It's

My Samsung SQ 01 picture is black, tv won't come on.JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: It's probably 4-5 years old. I have not tried unplugging it.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the tv menu works, I don't have trouble on any of the other inputs.JA: How long has this been an issue? What happened right before this popped up?Customer: I just got home from work, turned it on and picture won't come up on HDMI 1JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Shahid

Owner of Repair Shop

High School or GED

15,868 satisfied customers
I just got it and I think I am getting it set up right. I

I just got it and I think I am getting it set up right. I have dish and a cable that has the yellow, red and white pulgs. What do I need to do? It says no signalJA: What's the model number of your TV? How old is it?Customer: I just got it. on the install book it shows D32hnEO, D39hn-EO & D48n-EO The box just says D SeriesJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The menu worksJA: How long has this been an issue? What happened right before this popped up?Customer: I was doing the first time set upJA: Anything else you want the TV expert to know before I connect you?Customer: Yes I have all my other vizio set where the did remote works them I would like to set this one up like that also

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,206 satisfied customers
Bought a small samsung tv today--can't get it to go only

bought a small samsung tv today--can't get it to go only snow--have checked cable connection--seem to be rightJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: It's brand newJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: When I push the menu button, it goes to a list of thingsJA: How long has this been an issue? What happened right before this popped up?Customer: I have a --says weak or no signal or run auto program(menu-channelJA: Anything else you want the TV expert to know before I connect you?Customer: I guess not

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,308 satisfied customers
When I turn on my tv, the blue ind. light comes on followed

when I turn on my tv, the blue ind. light comes on followed by the power ind. on the tv then I hear a click inside the tv sounds like a small reley but no pic. or soundJA: Soon. I'm trying to find the right TV Technician for you right now. As soon as they are ready, I will let you know. What's the make and model of your tv? Have you had any issues with the sound before?Customer: its a samsung hdmi series 6 6001. no probs. beforeJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: correct no screen or audioJA: How long has this been an issue? What happened right before this popped up?Customer: sometimes I had to turn of and then on. I connected this tv to another cable box and got same resultJA: Anything else you want the TV expert to know before I connect you?Customer: no, hopefully can diagnose. if he has any questions ,letme know

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,308 satisfied customers
Ii WAS GIVEN A BIRTHDAY PRESENT OF A SAMSUN T.V. MODEL UN

ii WAS GIVEN A BIRTHDAY PRESENT OF A SAMSUN T.V. MODEL UN 32JB5205AFXZC. THE T.V. HAS LOST SOUND ALMOST FROM THE FIRST TIME I USED IT. IT IS PROGRAMED WITH A TELUS REMOTE WHICH WORKED WELL AT FIRST BUT NOW I HAVE TO USE THE SAMSUNG TO TURN OFF AND ON AND TO USE THE SOURCE BUTTON AS I SOME TIMES LOSE THE PICTURE AS WELL. I USALLY JUST SHUT IF OFF FOR A FEW MINUTES AND WHEN I TURN IT BACK ON WITH THE SAMSUN REMOTE, ALL IS WELL BUT IT DOESN'T HOLD AS THE SOUND WENT OFF AGAIN THIS MORNING.JA: What's the model number of your TV? How old is it?Customer: UN32JB5205AFXZC IS THE MODEL NUMBER. IT WAS NEW IN DEC. 2016 FROM LONDON DRUGS AS A BIRTHDAY PRESENT.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I JUST USE HMVI.JA: How long has this been an issue? What happened right before this popped up?Customer: THE ONLY EXPLANATION I HAVE IS THE SIGNAL GETS CROSSED BETWEEN THE TELUS REMOTE AND THE SAMSUNG REMOTE. IT WAS PROGRAMED TO JUST USE THE TELUS REMOTE BUT IT DOESN'T HOLD.JA: Anything else you want the TV expert to know before I connect you?Customer: I WOULD LIKE TO KNOW IF THIS IS A COMMON PROBLEM WITH SAMSUN T.V.'S ?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,206 satisfied customers
My vizio is stuck in wide mode, Don't know the age, at least

My vizio is stuck in wide modeJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: Don't know the age, at least a few years, but the model is vu32l hdtv10aJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The TV menu works fine unless the Wide option is highlighted, which causes the words Not Available to appear on the bottom of the menu. I've checked most of the inputsJA: How long has this been an issue? What happened right before this popped up?Customer: This has been an issue since I started using the tv about 6 months ago. I moved right before then, but it was a tv that wasn't used all that much before the move, so I don't know how long its been going onJA: Anything else you want the TV expert to know before I connect you?Customer: Um, not really, but as I'm a poor college student, is this free or do I have to pay?JA: The TV Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.Customer: ABout how much would it be?JA: It's only $5 .Customer: Sure, go ahead and connect me

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,176 satisfied customers
Vizio 70 inch e series a have a black line about 3 inches

vizio 70 inch e series a have a black line about 3 inches from left side that runs from top of screen to bottom just purchased just turned onJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: Vizio E series 70" 4k ultra hd google cast tvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: how do you get to tv menu been looking for that found device settingsJA: How long has this been an issue? What happened right before this popped up?Customer: nothing it was the first time I turned it onJA: Anything else you want the TV expert to know before I connect you?Customer: don't think xo

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,206 satisfied customers
I have a Sony Bravia, several years old. It will not come

I have a Sony Bravia, several years old. It will not come off "standby". I have tried unplugging (worked a couple of times), plugging into separate socket. I just cannot get it to turn on.JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: It is a Sony Bravia, 32 inch, HDMI, HDTV. Just began doing this about 2 weeks ago.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I cannot get anything to appear on the screen. I am connected to Mediacom and the TV in the bedroom is working fine. All other electronics are working fine also.JA: How long has this been an issue? What happened right before this popped up?Customer: Started doing this about 2 weeks ago. Nothing happened that I am aware of, I turned it off and cannot get it to come on now.JA: Anything else you want the TV expert to know before I connect you?Customer: Only let me know what I can do.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,308 satisfied customers
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