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I had Direct TV install a new receiver so that I could enjoy

I had Direct TV install a new receiver so that I could enjoy a new 4K Ultra HD TV downstairs. The mother receiver which provides the picture to my Pioneer had to be changed as well. The old Pioneer uses the three jacks - blue, green, red, and I had to get barrell connectors to connect to three jacks that transitioned to and HDMI cable into the receiver. The Direct TV tech told me to do that and I would have a picture again. Well I do but it is green mostly and red. We have had this problem before with Comcast (we switched) but it has been working fine under the previous Direct TV receiver. How can I get the correct picture? BOBJA: Can you guesstimate how old your Pioneer is? And just to clarify, what's the exact model?Customer: It is 2006. Sorry, had to get it off the bottom - PDP-505CMX. a 52". I did not buy it. It came with the house I bought.JA: How long has this been going on? What troubleshooting have you tried?Customer: It was working fine until Direct TV switched to a newer receiver. He did not have barrell connectors so I bought and installed yesterday. I got the picture back but it is green and red. This has happened before though.JA: Anything else you want the electronics expert to know before I connect you?Customer: No, but to answer your question the box was swapped out on Thursday and I reconnected yesterday.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,632 satisfied customers
I just bought a vizio vk 4 hd tv. Works great until you have

I just bought a vizio vk 4 hd tv. Works great until you have to change channel. Then it black screens with sound. I have to cycle through with the vizio remote til I reach the hd I have plugged in. Then it works great until channel changing time. why does it do this?

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Jack

technician

factory trained engineer

12,608 satisfied customers
I have a Bravia television. The picture is too large for the

I have a Bravia television. The picture is too large for the screen and I am unable to adjust it.

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Jack

technician

factory trained engineer

12,608 satisfied customers
I was trying to fix pixel issues with our TV. I came to

I was trying to fix pixel issues with our TV. I came to "Auto Channel Scan", and now cannot get away from it. I have even unplugged the TV. I have run it 3 times now, but it just keeps asking me to do it again. It's Sunday, may I please have my TV back?

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

17,124 satisfied customers
Samsung HD TV worked fine a few hours ago. We went onto

Samsung HD TV worked fine a few hours ago. We went onto Blu-ray to watch Netflix. Done with that. Changed source back to HDMI1 and have the Comcast box on a working channel. Sound is fine there and other channels, but the picture is non-existent now. like I mentioned ... it worked fine before heading off to Netflix. I'm guessing some button somewhere . . . can you help me??JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: I just did unplug it but only for a few minutes, if that!JA: What troubleshooting have you tried?Customer: I changed HDMI from #1 to #3. I checked TV menu but not setup. I'm "sure" that it is something easy -- as it did work!JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: anything to help would be appreciated!!

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Shahid

Owner of Repair Shop

High School or GED

15,092 satisfied customers
I have an emerson 50" hd tv and cannot remove the cc

i have an emerson 50" hd tv and cannot remove the cc captioning from appearing on screen, the cc option in menue shows ccc is off ? how do i remove the cc from appearing?

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Jack

technician

factory trained engineer

12,608 satisfied customers
My Panasonic 50" tv has a tint to it all of a sudden. what

my Panasonic 50" tv has a green tint to it all of a sudden. what could be the problem.JA: Can you guesstimate how old your Panasonic is? And have you done any troubleshooting yourself?Customer: we purchased the tv on September 1, 2006. it is a plasma hd tv.JA: What troubleshooting have you tried?Customer: we have tried changing the brightness and hue to no avail.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: can't think of anything.JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.

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Jack

technician

factory trained engineer

12,608 satisfied customers
I can't get my TV to connect to my server. Why is that

I can't get my TV to connect to my server. Why is that because all my other devices connect to my WiFi

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

17,124 satisfied customers
I have an Insignia HD TV about 7 years old. Last night there

I have an Insignia HD TV about 7 years old. Last night there was a power outage for just a second. My other electrical items came back on on their own. My TV didn't, and I still can't get it to come back on. Do I need to buy a new TV?Thank you. Barbara

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Shahid

Owner of Repair Shop

High School or GED

15,092 satisfied customers
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