Join the 9 million people who found a smarter way to get Expert help

Recent HD TV questions

We use antennas. We have two. When I scan the channels with

We use antennas. We have two. When I scan the channels with either one, we get no reception and therefore no TV. It has worked periodically though in the past.JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: vizio eco 1080p.... been happening for a long time - 6 years?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: no. Apple TV and DVD player workJA: How long has this been an issue? What happened right before this popped up?Customer: we don't watch tv much and this is a big reason why. We can never get it to workJA: Anything else you want the TV expert to know before I connect you?Customer: no

Read more

Jack

technician

factory trained engineer

15,066 satisfied customers
My tv is not broadcasting in HD. I have contacted Direct TV

My tv is not broadcasting in HD. I have contacted Direct TV in reference to this matter, and after troubleshooting with one of their phone techs, are told me it was a "t v matter". I cannot locate my book that came with the t v, but it is 9 plus years old. It is an HD TV?JA: How old is the phone?Customer: I troubleshot the satellite system with a tech on the phone to try to fix the had issue.JA: How long has this been going on? What troubleshooting have you tried?Customer: It started yesterday. I was doing display and resolution stuff.JA: Anything else you want the electronics expert to know before I connect you?Customer: Only that the satellite service rep told me it definitely was the tv, not their system.

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,648 satisfied customers
My samsung hd tv is flashing the light beneath the screen

My samsung hd tv is flashing the light beneath the screen and I am unable to use the remoteJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: It's almost 9 years old and no I haven't unplugged it only turned it offJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I'm unable to go to the menu and cannot use the recorder or dvd playerJA: How long has this been an issue? What happened right before this popped up?Customer: Only for the last few days and I can't think of anything out of the ordinary happeningJA: Anything else you want the TV expert to know before I connect you?Customer: Just that it seems to work OK for a while when I first turn it on in the morning then a few hours later if I move the remote the light starts flashing and then I can't use the remote

Read more

Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,648 satisfied customers
I have a Westinghouse 40" HD TV that's several years old.

Hi, I have a Westinghouse 40" HD TV that's several years old. For a couple months, it's been just shutting off on its' own. Weirdly, the green light indicating its still on doesn't go off. It's OK once I unpug it and plug it in again...switch problem, or what?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Sorry, don't know make and model, and can't easily access TV,,,in a wheelchair. Guesstimate it's about 3-4 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV menu does work...seems to make no difference re inputsJA: How long has this been an issue? What happened right before this popped up?Customer: Been happening 2-3 months...no of nothing unusual to have caused problemJA: Anything else you want the TV expert to know before I connect you?Customer: Nope, that's all I can think of -- Thanks.

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,086 satisfied customers
I am trying to set up my new tv and I am getting a note

I am trying to set up my new tv and I am getting a note saying no broadcast signals could be found?

Read more

Shahid

Owner of Repair Shop

High School or GED

17,204 satisfied customers
I set up my 4k UltrHD 55" tv but the picture in blurry, not

I set up my 4k UltrHD 55" tv but the picture in blurry, not clearJA: What's the model number of your TV? How old is it?Customer: D-seriesJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: menu works - no other problems that I can notice on other inputsJA: How long has this been an issue? What happened right before this popped up?Customer: I just set the TV up didn't have the input right at first and then corrected with the HDMI5 input cableJA: Anything else you want the TV expert to know before I connect you?Customer: not to smart on this stuff so probably did something wrong

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,086 satisfied customers
Sony DVD/VHS player and I have it hooked up to a Visio 42"

Sony DVD/VHS player and I have it hooked up to a Visio 42" Dolby HD TV. I thought that I had it hooked up properly but as the DVD plays, it is not showing up on the television. I have tried numerous trouble shooting things and an at a loss as to what's wrong?JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?Customer: The model number is ***** it's about 8 years old.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The TV menu works and I have tried on all inputs that the menu offers.JA: How long has this been an issue? What happened right before this popped up?Customer: This worked fine at our old house. When we moved to another state and we got hooked up with the cable company out here (TDS), I hooked the DVD player the same as at our old house, or at least I believe so. From the start it didn't play but things were so busy that I didn't pay attention to it until this time. TDS refuses to come out a check on the connection because (it is not their equipment).JA: Anything else you want the TV expert to know before I connect you?Customer: We just want to watch movies on our TV instead of on a computer monitor. ;-)

Read more

Jack

technician

factory trained engineer

15,066 satisfied customers
Can HD Channels be scanned into Panasonic Viera TH-L37D25A,

Can HD Channels be scanned into Panasonic Viera TH-L37D25AJA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: Can HD TV channels be scanned into Panasonic Viera Model No TH-L37D25A and if so how is this done as I have tried to scan them in but 'invalid channel' comes up? E.g. ABC TV 20, Channel 10/13. JohnJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the TV menu works but only digital channels can be scanned inJA: How long has this been an issue? What happened right before this popped up?Customer: I have only tried to scan High Definition channels in two weeks ago as ABC TV channel 20 HD in Perth has only been operating a few months.JA: Anything else you want the TV expert to know before I connect you?Customer: No - that's all. Thanks

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,858 satisfied customers
Wow, thank you!....yes, i have a sanyo hd tv and i have a

wow, thank you!....yes, i have a sanyo hd tv and i have a dvd stuck in itJA: Can you guesstimate how old your Sanyo is? And just to clarify, what's the exact model?Customer: nearly 6 yrs old...let me see if i can find the model # : )JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Model DP32670JA: How long has this been an issue? What happened right before this popped up?Customer: I just discovered this and the DVD player is working...it just won't eject the dvdJA: Anything else you want the TV expert to know before I connect you?Customer: no, thank you

Read more

Louie

Senior Technician

Associate Degree

7,784 satisfied customers
View more tv questions
In The News