I am continually harassed with phone calls from Dish Network after I cancelled my service in June.The first cancel obviously didn't get done by then because they kept calling me about my service threatening to disconnect.I let them go to voice mail for a bit thinking from the phone call I had when I cancelled the person on the other line said wait for the return equipment boxes then take care of my final bill.It sounded like he never cancelled my service as I requested.So I answer a second call from them and explain to another person I had cancelled back in June.The second call was answered around the middle of July.She tried to tell me I owed a huge bill up to the July date because it wasn't cancelled when I asked it to be cancelled.She then found my first phone conversation and apologized,dropped my bill to where it should have been,then said the same thing to wait for the return boxes then pay the bill.So I go on vacation a few days after the second conversation to cancel service.My phone rings everyday on vacation in the early mornings most of the time.I didn't answer as I was on vacation with my family.I then get an email a couple days ago saying my service was disconnected.Today I receive an email saying I am being charged a large fee for unreturned equipment.I had someone watch my house while I was gone and no return boxes showed up to return my equipment the second time I cancelled the service.The way it looks is they have not cancelled my service as I asked twice since June and now i am being charged for equipment fees.I am not happy for one for the harassment phone calls daily and for not ever receiving the boxes and for the service that I requested to be cancelled never got cancelled.I am not one to go after businesses or anyone but I am very mad (ta***** *****ghtly) over this whole thing.What should I do,I want to call them again but feel once again it will be a big loop of telling them I already cancelled,them telling me to wait for boxes and repeat.
All I am looking for here is advice,do I call them again or do I seek legal help from the harassment and them telling me they cancelled my service twice but never did.
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