Join the 9 million people who found a smarter way to get Expert help

Recent Grille questions

I am trying to remove the old water filter from the bottom

i am trying to remove the old water filter from the bottom of my whirlpool side by side frig. the black piece does not turnJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: model GD5PHAXMS10JA: Do you plan on doing the work yourself?Customer: yes. i have everydrop filter 5JA: Anything else we should know to help you best?Customer: im not good at this the black circle turns a fraction but not 1/4 turn. do i remove grill first

Read more

Appliance Tech Dave

Vocational, Technical or Trade Scho

3,746 satisfied customers
I have an older Ken more electric stove. The front burner

I have an older Ken more electric stove. The front burner didn't work. I replaced the receptical which was burned out. Tested the grill and its good but still won't heat. What else can I check?

Read more

Appliance Tech Care

President

Associate Degree

1,520 satisfied customers
I have an Emerson Microwave oven. It won't cook or defrIt as

I have an Emerson Microwave oven. It won't cook or defrIt as a wavy icon up in the clock area How can I fix thisJA: What's the microwave's make and model? And can you guesstimate how old it is?Customer: Emerson 1000W Microwave oven with grill and convection MWCG1584SBJA: Do you plan on doing the work yourself?Customer: if I canJA: Anything else we should know to help you best?Customer: Other than how to get it working again, no.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have a side-by-side refrigerator (20,22,25). The

Hi, I have a side-by-side refrigerator (20,22,25). The right-side refrigerator portion is not cool enough, despite setting the control all the way to 9. It's only slightly cool, but it's spoiled dairy products already. The unit is 10 years old. I've cleaned the back grill so it's now free of dust, but it still does not get cooler. What can I do?JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Already stated that above.JA: Do you plan on doing the work yourself?Customer: GE 20, 22 or 25. Do I need to be more specific?JA: Anything else we should know to help you best?Customer: If possible.... my husband is a handyman.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
After making niose my refriguator turned off and will not go

after making niose my refriguator turned off and will not go on again is this like auto defrostJA: I'll do all I can to help. How long have you been dealing with this?Customer: just todayJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: the door to the freezer was left open and that is when I heard the noiseJA: What's the make and model? And have you checked the settings recently?Customer: etz21dmx0w25

Read more

Appliance Tech Care

President

Associate Degree

1,520 satisfied customers
Tyler, I've been compiling new notes for microwaves which I

Tyler, I've been compiling new notes for microwaves which I don't normally work on, including what you told me the other day. I know how to test the major components of a microwave with the cabinet off (and to discharge the capacitor). But this is a diagnosis question. I saw a tech who didn't pull out the unit. He just took off the grill and opened the touch pad compartment. I guess he wasn't worried because he's working on the low-voltage side. He could get to switches that way. But he put a test cord he called a split cord, like an extension that had outer insulation stripped to show the black and white insulated wires inside. Then he put a clamp amp meter on the split cord black wire, put a cup of water in the unit, closed the door and powered up. He said you should get 11 amps on the amp meter if the magnetron was getting power from the transformer. Do you ever not pull the whole cabinet out like that? Is it safe if you don't mess with the high voltage side? I wasn't clear on what all he was trying to eliminate as problems when he was using the split cord, but I thought if it's a good tactic it could save you from pulling the whole unit out for some tests.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
I have an amana radar range over the oven microwave. When I

I have an amana radar range over the oven microwave. When I shut the door, the light stays on and the tray rotates. How do I fix?JA: Can you guesstimate how old your Amana is? And just to clarify, what's the exact model?Customer: I am not sure of the age. Hold on and I will get a model number.JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: model amv1162aaq

Read more

Kelly

Owner/Technician

High School or GED

34,500 satisfied customers
I have a Jenn air 4 burner gas sealed top. one of the burner

I have a Jenn air 4 burner gas sealed cook top. one of the burner is sparking but it does not ignite the flame. This happened after it was cleanedJA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: model jgc8430b. It was installed in 2007.JA: Do you plan on doing the work yourself?Customer: I hope toJA: Anything else we should know to help you best?Customer: When I turn the knob to ignite all the burners click to ignite but do not because the gas is not turned on to the other burners. The one with the problem does not have as big of spark as the others.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
My kitchenaid superba 48 model ksss48qjx00 serial

My kitchenaid superba 48 model ksss48qjx00 serial ql20557577JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: Everything stopped . No lights, no compressor. Mfd Datell 05-01JA: Do you plan on doing the work yourself?Customer: Yes. I am handy.JA: Anything else we should know to help you best?Customer: Nothing appears to be working whatsoever. No electricity

Read more

Appliance Tech Dave

Vocational, Technical or Trade Scho

3,746 satisfied customers
View more appliance questions
In The News