How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds
Ask a Consumer Protection Law question
Type Your Consumer Protection Law Question Here...
characters left:
4 Consumer Protection Lawyers are Online Now

Consumer Grievance Questions

Consumer grievance is the dissatisfaction on a consumer’s behalf to a company or business. Consumer complaints are complaints aimed to address a company or public service provider.

If someone is having issues with their attorney, where can they file consumer grievances?

If there is a major issue with an attorney a person is allowed to file a grievance against them with the state bar. Here is the state bar's website on client protection.
http://www.nmbar.org/Attorneys/CPF/clientprotectioncommission.html.

This is where information is located in to order to start the process of filing the grievance against the attorney and seek to get money that was paid reimbursed.

How would one file an ethics complaint against attorney that illegally took money from lien on house in divorce after house was supposed to be delivered free & clear to spouse? If that attorney has several offices, should the report be filed to several counties? Also, is it best to file with the county where the lien had been put on?

The grievance form must be in writing and filing with the secretary of the district ethics committee for the district in which the lawyer has his or her main law office. It is not recommended to send to several counties, it is specified that it should be filed with the lawyer's main office; which may be different than the one where the lien was filed. If it is not clear as to which one that is, then that person should call one of the offices and just inquire of the receptionist that answers which office acts as their main one.

What is the best way to file a grievance against an attorney in CA whom one feels was dishonest by putting pressure on a potential client to retain him, knowing that a public defender would have been sufficient?

The person can contact the CA Attorney Grievance Commission if that person feels there was unethical behavior. If that person is trying to negotiate and work things out with the attorney; the person might think about first, writing the attorney a letter and stating why it is believed that they deserve all the money refunded. Write as to why the client is preparing to file a complaint against them. Send the letter certified with a return receipt requested so the client can show them that efforts has been made to get this resolved before filing a complaint. The person is also allowed to request "fee arbitration" and can contact the CA State Bar Fee Arbitration office.

Having the right information about consumer grievance can help individuals deal with difficult situations and make the right decisions. Ask Experts about consumer grievance and other related topics.
Ask a Consumer Protection Law question
Type Your Consumer Protection Law Question Here...
characters left:
4 Consumer Protection Lawyers are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    21242
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    21242
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/lyeung1/2010-07-25_032152_tn_IMG_0241.JPG Dr. Y.'s Avatar

    Dr. Y.

    Urologist

    Satisfied Customers:

    18403
    I am fellowship trained specializing in general urology and reconstructive urology.
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/MU/multistatelaw/2011-11-27_173951_Tinaglamourshotworkglow102011.64x64.jpg Tina's Avatar

    Tina

    Lawyer

    Satisfied Customers:

    8499
    JD, BBA Over 25 years legal and business experience.
  • http://ww2.justanswer.com/uploads/dermdoc19/2010-09-30_160749_Photo_122807_015.JPG dermdoc19's Avatar

    dermdoc19

    Dermatologist

    Satisfied Customers:

    3863
    30 years practice in general and cosmetic dermatology
  • http://ww2.justanswer.com/uploads/BI/birddoctor/2012-6-22_173214_birddoctor.64x64.png Dr. Pat's Avatar

    Dr. Pat

    Bird Veterinarian

    Satisfied Customers:

    3385
    25+ years working primarily or exclusively with birds
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Cat Veterinarian

    Satisfied Customers:

    3299
    DVM, Emergency Veterinarian, BS (Physiology)
 
 
 

Recent Grievance Questions

  • I was a distributor for a product for horses. I decided to

    I was a distributor for a product for horses. I decided to create my own similar product and sell it instead of being a distributor for someone else. Now I am being sued by owner of first product (that I was a distributor for). She is saying I stole her formula which I didn't. I had a lab create my product, and it has different ingredients in it. The lab sent her a letter stating this, but it hasn't stopped her. She is coming after me and I didn't do anything to bring this on, except create my own product.
    I hired an attorney to represent me, he has charged me over $100,000 (in 4 months) and no resolution has been reached. And, now the case is tabled for 6 months. I feel that he has overcharged me and I haven't gotten any resolution on it.
    Is there anything I can do about this?
  • I retained a career services firm who failed to fulfill the

    I retained a career services firm who failed to fulfill the contracted agreement, if fact ignored the process outlined on the contracts client satisfaction guarantee in the contract and never returned my inquiries or responded to my grievance as outlined in the agreement, and due to financial hardship I signed a release about a month ago for half of what was paid despite receiving zero benefit, not even a resume. I have sent 4 e-mails, 11/24/2013, 11/29/2013 12/3/2013 and 12/9/2013 asking for verification of receipt and status of payment. None of the e-mails got a response.

    What are the remidies available to me? Can I rescind the settlement agreement?
  • Hello there - I hope you can help me. Having signed an

    Hello there - I hope you can help me.

    Having signed an alarm monitoring contract last year with a security company I later learned they had withdrawn funds from our account without my approval. They claim a direct debit was agreed to per the contract BUT I expressly requested a monthly invoice and after reviewing my contract I can confirm that NO debit agreement exists. (My bank has since put a block on them). In trying to solve this issue my dealings with the company's customer service gave me cause for concern. Despite the sales materials proclaiming their 'award winning customer service' - in practice they were anything but.

    Following some diligent research I discovered the mentioned alleged 'awards' are either self created by the company or do not exist at all. They also claim to have a Best of Angies List rating and even have the stamp on their website. So I contacted Angies list who confirmed my worst suspicions. This company has no such award and in fact has a negative rating with Angies list.

    So, I contacted the BBB of California and the Bureau of Security and Investigative Services for California. The latter has studied my contract and finds the company in violation on several counts. They determine that my contract has in fact not been properly completed by the Security company representative (or tech) and that the security company is in breach of standards expected of licensed alarm companies. The BSIS mentioned they also have complaints on file from several other customers regarding this company. The Bureau is about to issue the security company a fine ( the second in three years) for breach of license. That being said however the Bureau is limited in its powers and is not a court. Building a case against a company takes considerable time and actually fully revoking their license is very difficult.

    Meanwhile The Security Company have attempted to dodge the bureau at every step. Their most recent response has been they will send my contract to a collections agency and persist. so...MY QUESTION; Should I go to small claims court and file suit against this company and demand termination of contract

    OR do the findings of the BSIS - that this is not a lawful contract- mean I am safe and do not need to take further legal action.

    In words- is the onus on the Security Company to prove the validity of their claim to our having a contract ?
    Or do I have to strike first and get the contract terminated in a court of law.
    Which court - small claims ? (the value of the contract is roughly 3600)

    Ideally,of course, I'd prefer to not go through the hassle of court. But as you can imagine I'm stressed, anxious and in fear for my safety as to what these dangerous deceivers might do next.
    Thank You for your help
< Last | Next >
Consumer Protection Law Questions By Month: