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Consumer Grievance Questions

Consumer grievance is the dissatisfaction on a consumer’s behalf to a company or business. Consumer complaints are complaints aimed to address a company or public service provider.

If someone is having issues with their attorney, where can they file consumer grievances?

If there is a major issue with an attorney a person is allowed to file a grievance against them with the state bar. Here is the state bar's website on client protection.
http://www.nmbar.org/Attorneys/CPF/clientprotectioncommission.html.

This is where information is located in to order to start the process of filing the grievance against the attorney and seek to get money that was paid reimbursed.

How would one file an ethics complaint against attorney that illegally took money from lien on house in divorce after house was supposed to be delivered free & clear to spouse? If that attorney has several offices, should the report be filed to several counties? Also, is it best to file with the county where the lien had been put on?

The grievance form must be in writing and filing with the secretary of the district ethics committee for the district in which the lawyer has his or her main law office. It is not recommended to send to several counties, it is specified that it should be filed with the lawyer's main office; which may be different than the one where the lien was filed. If it is not clear as to which one that is, then that person should call one of the offices and just inquire of the receptionist that answers which office acts as their main one.

What is the best way to file a grievance against an attorney in CA whom one feels was dishonest by putting pressure on a potential client to retain him, knowing that a public defender would have been sufficient?

The person can contact the CA Attorney Grievance Commission if that person feels there was unethical behavior. If that person is trying to negotiate and work things out with the attorney; the person might think about first, writing the attorney a letter and stating why it is believed that they deserve all the money refunded. Write as to why the client is preparing to file a complaint against them. Send the letter certified with a return receipt requested so the client can show them that efforts has been made to get this resolved before filing a complaint. The person is also allowed to request "fee arbitration" and can contact the CA State Bar Fee Arbitration office.

Having the right information about consumer grievance can help individuals deal with difficult situations and make the right decisions. Ask Experts about consumer grievance and other related topics.

Ask a Consumer Protection Lawyer

Infolawyer
Infolawyer, Lawyer
Category: General
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11313492
Type Your Consumer Protection Law Question Here...
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Consumer Protection Lawyers are online & ready to help you now

Infolawyer
Lawyer
Satisfied Customers: 5518
Licensed attorney helping individuals and businesses.
Ely
Counselor at Law
Satisfied Customers: 2620
Private practice with focus on family, criminal, PI, consumer protection, and business consultation.
Law Pro
Lawyer
Satisfied Customers: 1711
20 years experience in consumer advocacy, debt collection violations, contracts, construction

Recent Grievance Questions

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    I retained a career services firm who failed to fulfill the contracted agreement, if fact ignored the process outlined on the contracts client satisfaction guarantee in the contract and never returned my inquiries or responded to my grievance as outlined in the agreement, and due to financial hardship I signed a release about a month ago for half of what was paid despite receiving zero benefit, not even a resume. I have sent 4 e-mails, 11/24/2013, 11/29/2013 12/3/2013 and 12/9/2013 asking for verification of receipt and status of payment. None of the e-mails got a response.

    What are the remidies available to me? Can I rescind the settlement agreement?
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    Hello there - I hope you can help me.

    Having signed an alarm monitoring contract last year with a security company I later learned they had withdrawn funds from our account without my approval. They claim a direct debit was agreed to per the contract BUT I expressly requested a monthly invoice and after reviewing my contract I can confirm that NO debit agreement exists. (My bank has since put a block on them). In trying to solve this issue my dealings with the company's customer service gave me cause for concern. Despite the sales materials proclaiming their 'award winning customer service' - in practice they were anything but.

    Following some diligent research I discovered the mentioned alleged 'awards' are either self created by the company or do not exist at all. They also claim to have a Best of Angies List rating and even have the stamp on their website. So I contacted Angies list who confirmed my worst suspicions. This company has no such award and in fact has a negative rating with Angies list.

    So, I contacted the BBB of California and the Bureau of Security and Investigative Services for California. The latter has studied my contract and finds the company in violation on several counts. They determine that my contract has in fact not been properly completed by the Security company representative (or tech) and that the security company is in breach of standards expected of licensed alarm companies. The BSIS mentioned they also have complaints on file from several other customers regarding this company. The Bureau is about to issue the security company a fine ( the second in three years) for breach of license. That being said however the Bureau is limited in its powers and is not a court. Building a case against a company takes considerable time and actually fully revoking their license is very difficult.

    Meanwhile The Security Company have attempted to dodge the bureau at every step. Their most recent response has been they will send my contract to a collections agency and persist. so...MY QUESTION; Should I go to small claims court and file suit against this company and demand termination of contract

    OR do the findings of the BSIS - that this is not a lawful contract- mean I am safe and do not need to take further legal action.

    In words- is the onus on the Security Company to prove the validity of their claim to our having a contract ?
    Or do I have to strike first and get the contract terminated in a court of law.
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    Ideally,of course, I'd prefer to not go through the hassle of court. But as you can imagine I'm stressed, anxious and in fear for my safety as to what these dangerous deceivers might do next.
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  • On May 15 2013 i hired a lawyer to represent me in my bitter

    On May 15 2013 i hired a lawyer to represent me in my bitter landlord tenant litigation. He promised me an aggressive, professional, top notch representation - in fact he is #1 in the area. However, i have not heard from him ever since, For almost 11 weeks ALL my emails and phone calls go unresponded to, except once he emailed me that he has been busy with other clients, and then is off on vacation.
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    So are the attorney's actions, apart from negligence, qualified as malpractice at this point? he is quite aware of the repercussions of missing escrow dates, and at this point is is two weeks. Is my case going to be jeopardized in court by this, even if I show that it is the attorney's conduct, not my negligence, that resulted in failure to deposit money into escrow? what recourse do I have at this point? Grievance procedure takes up to 45 days. how can I get him straightened out? Can some institution put pressure on his to get his act toegtehr and start working on my case? thank you.
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