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Recent Griddle questions

I accidently overflowed water in a pot on my Viking stove

I accidently overflowed water in a pot on my Viking stove griddle, and all of a sudden the griddle turned on and will not stop. The dial is on "off" but it won't turn off.I got worried so I turned off the gas line, and the griddle started clicking like it was trying to turn back on but it now stopped.Have you seen this before? Will it turn back on when I turn on the gas again or will it reset back to normal?Any thoughts? Much appreciated.

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Randy 43

appliance technician

Vocational, Technical or Trade Scho

2,786 satisfied customers
I have a GE Gas Range (Model JGBP86). I need to increase the

I have a GE Gas Range (Model JGBP86). I need to increase the flame on the stove top griddle. I can't find out how to do it. Can you help?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: We bought it when we rebuilt after Katrina, which was August of 2005, so it was purchased in January 2007. The model is the JGBP86.JA: Do you plan on doing the work yourself?Customer: If I can. I have been building, repairing and done troubleshooting on PCs since 1987. I am somewhat handy with home repairs.JA: Anything else we should know to help you best?Customer: Not that I can think of. If it is possible to do the adjustment myself, great.

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Appliance Guru

Service Technician

Associate Degree

28,086 satisfied customers
I had aluminum foil on the bottom panel, I did remove a lot

I had aluminum foil on the bottom panel, I did remove a lot of it using oven cleaner and"the Works" per internet but the bottom is still marred.JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: it is very new, installed last spring, is is six burner with griddle and one large oven with smaller left side oven belowJA: Do you plan on doing the work yourself?Customer: I have exhausted the cleaning remedies so no, just wanted to know if there were any other options?JA: Anything else we should know to help you best?Customer: Is it possible to get the bottom enamel repaired?

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,486 satisfied customers
My JennAir front burner on my ceramic cartridge isn't coming

My JennAir front burner on my ceramic cartridge isn't coming on. The back smaller burner works fine. When I plug it into the left side of my range that normally holds the griddle, it works fine.JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: I think it is a 2012 model JES9750CAS02JA: Do you plan on doing the work yourself?Customer: It depends what the problem is.JA: Anything else we should know to help you best?Customer: Not really.

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,486 satisfied customers
Wolf range oven won't light and it worked fine on

wolf range oven won't light and it worked fine on thanksgivingJA: Can you guesstimate how old your Wolf is? And just to clarify, what's the exact model?Customer: just turned 3 years old and it's a 36" range with 4 burners and a griddle - will have to find the exact modelJA: Do you plan on doing the work yourself?Customer: if it is something easy otherwise i will call in the service guysJA: Anything else we should know to help you best?Customer: never had any issues at all with it

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Appliance Guru

Service Technician

Associate Degree

28,086 satisfied customers
Commercial kitchen natural gas griddle, surges. Will not

Commercial kitchen natural gas griddle, surges. Will not burn steady. It does it intermittent. It is a two burner. What could be causing this? Thanks.

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Appliance Guru

Service Technician

Associate Degree

28,086 satisfied customers
I have a Thermador, dual oven, 6 burner range with a flat

I have a Thermador, dual oven, 6 burner range with a flat griddle. The power went off for 6 hours & now the ovens don't work & neither do 4 of the 6 burners. The displays are stuck on Cook Timer. I need to reset the clock, clear the display panel, and possibly reset the unit via a red button (but I can't find it).JA: Just to clarify, what's the make and model of the appliance? And has it done this before?Customer: It hasn't done this before & the Thermador Q & A say's to set the clocks & it should be fine(?). The Model Number is ***** Thermador Double oven.JA: Do you plan on doing the work yourself?Customer: If I can, yes. It's a new unit.JA: Anything else we should know to help you best?Customer: Not that I can think of. It would appear from all my research via Thermador & the Internet, that I need to reset the clocks & clear the electronic panel, but I can't find out HOW to do it :).

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,486 satisfied customers
Tyler, there was this Kenmore Electric Dryer I worked on

Tyler, there was this Kenmore Electric Dryer I worked on last week. I had already really cleaned it out. Thought it was fine. Customer said it was taking more than 70 minutes to dry cottons. I went back and found that the exhaust was about 20 degrees less than 140 degrees. I changed the cycling thermostat. It worked great, approaching 165 degrees at one point and then cycling back down. It consistently went above the 140 degrees. I dried a whole load and the housekeeper agreed it was working great. Customer called and said that it was back to its old drying time. Is there something I should know about what could have blown a new cycling thermostat, or was it possibly just a dud that worked for a short while? I didn't check to see if it was generic or original manufacturer's part. Seen something like this before?

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,486 satisfied customers
Tyler, I cleaned up a clogged dryer the other day and it was

Tyler, I cleaned up a clogged dryer the other day and it was getting good heat 140 degrees. Customer says its much better but still taking too long. I'm thinking that only leaves two possibilities, right? (1) The washer is not fully spinning the water out of the clothes; or (2) the cycling thermostat is cutting off the heater too soon. I saw a video where a guy put a cycling thermostat on electric griddle and then checked it with the meter at the temperature it was supposed to open. (You check it for the resistance where it's supposed to open and see if it's opening too soon.) I've also heard you can check the dryer about every ten minutes to see if its really staying on. Are these ideas good, or is there any other way you know to check the cycling thermostat?

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,486 satisfied customers
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