Join the 9 million people who found a smarter way to get Expert help

Recent Griddle questions

Tyler, there was this Kenmore Electric Dryer I worked on

Tyler, there was this Kenmore Electric Dryer I worked on last week. I had already really cleaned it out. Thought it was fine. Customer said it was taking more than 70 minutes to dry cottons. I went back and found that the exhaust was about 20 degrees less than 140 degrees. I changed the cycling thermostat. It worked great, approaching 165 degrees at one point and then cycling back down. It consistently went above the 140 degrees. I dried a whole load and the housekeeper agreed it was working great. Customer called and said that it was back to its old drying time. Is there something I should know about what could have blown a new cycling thermostat, or was it possibly just a dud that worked for a short while? I didn't check to see if it was generic or original manufacturer's part. Seen something like this before?

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

70,308 satisfied customers
Tyler, I cleaned up a clogged dryer the other day and it was

Tyler, I cleaned up a clogged dryer the other day and it was getting good heat 140 degrees. Customer says its much better but still taking too long. I'm thinking that only leaves two possibilities, right? (1) The washer is not fully spinning the water out of the clothes; or (2) the cycling thermostat is cutting off the heater too soon. I saw a video where a guy put a cycling thermostat on electric griddle and then checked it with the meter at the temperature it was supposed to open. (You check it for the resistance where it's supposed to open and see if it's opening too soon.) I've also heard you can check the dryer about every ten minutes to see if its really staying on. Are these ideas good, or is there any other way you know to check the cycling thermostat?

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

70,308 satisfied customers
This Bill from Keller Appliance, I have a professional style

Hello this Bill from Keller Appliance,I have a professional style KitchenAid range, 6 burners, two convection ovens,Model # KDRS483VSS00My problem with this machine is that the display board is showing an F1E1 error code. It is also a number parts missing including the Griddle module, the temp sensor for the griddle, and the griddle element. Would those 3 parts being absent cause the machine to send out a code or are they not connected to the primary control?Also, we could use a technical manual if you can provide one.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

70,308 satisfied customers
I have an older 6burner vulcan unit that has 24" flat top

I have an older 6burner vulcan unit that has 24" flat top and two ovens below. everything on flat top and 6 burners work without problems. the ovens on the other hand are finicky... one oven holds to temp as reads on dial when i turn on and sometimes goes out at any given time. when i light the pilot it stays lit then i turn oven on and it lights. it goes out sometimes 45min later sometimes 2hrs later. the other oven has same problem and the oven door on this second one doesn't completely close....it also doesnt come to temp (350) unless i crank it up to 400+ they both need to be relit by pilot then come on...the pilots dont seem that strong either, Small orange flame. sometimes when one is working and i turn the other on then they both go out. i was thinking since they are lp that maybe there isnt enough flow but i can turn up griddle and put all 6 burners on high with no problems...i cooked an 8 pound turkey breast yesterday (in oven with door issue) and it worked fine...after hr 3 in went out??? sometimes these ovens work all day but mostly unreliable..JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: i cant give model number as im away from store at moment...its older for sureJA: Do you plan on doing the work yourself?Customer: Im pretty handy...Im confident that i can identify if i can repair or will need technician by reviewing what the cause of the issue may be.JA: Anything else we should know to help you best?Customer: looking to see if i can find model # without running out to store today...im pretty sure my details are pretty spot on and can answer most questions about the details ive givenJA: I never run out of questions. I think I started with "why is the sky blue?" when I was a kid. Working here is the greatest for someone who likes to ask questions.Customer: ask away

Read more

Kelly

Owner/Technician

High School or GED

31,720 satisfied customers
My Thermidor gas oven door will not shut tight and heat is

My Thermidor gas oven door will not shut tight and heat is escaping. How do I repair?JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: Don't know the model, but it's a gas, six burner with a griddle and gas double ovens, one large and the other small. Heat is escaping around the seal, it won't close tight. It is round about 15 years old.JA: Do you plan on doing the work yourself?Customer: Yes, if I can.JA: Anything else we should know to help you best?Customer: That's it.

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

70,308 satisfied customers
The spark igniters, oven and burners work sometimes and

The spark igniters, oven and burners work sometimes and sometimes they don't. I have a 36 inch 4 burner range with a griddle. the stove uses propane gas. It is not dual fuel, and not a convection oven. Sometimes the igniters spark and the next day they won'tJA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: Five Star 36 inch model number: TTM310-BEW, Manufactoring number: NE8-18, Serial number: 1U94157JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: I don't know where to buy any partsJA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.

Read more

John

restaurant appliance technician

Associate Degree

1,688 satisfied customers
We recently purchased a Samsung gas range NX58F5500SS and

We recently purchased a Samsung gas range NX58F5500SS and had the orifices changed to handle propane. All of the burners, oven and broiler are working well except for the center oval one and as it wont go above a simmer/low level. Is this part of the design or something I can adjust?

Read more

Kelly

Owner/Technician

High School or GED

31,720 satisfied customers
I have a Thermador Professional cooktop model PCS364GDUS .

I have a Thermador Professional cooktop model PCS364GDUS . The 2 - left burners and griddle won't light. The burners only spark when the right burner knobs are turned. I already replaced the pots on both sides, the spark controller and the simmer controller .Not sure what to try next

Read more

2,962 satisfied customers
I am working on a Jenn air slide in range model number

I am working on a Jenn air slide in range model number sve47600b serial number 18409865wy. The cook top portion is not working correctly. The left side of the cook top was originally a griddle, they switched it out to a double burner smooth top. The rear burner only works when you turn on the front burner. The front burner does work without the rear burner turning on. Can you give me help with this the wiring schematic is unavailable. Thank you

Read more

Appliance Guru

Service Technician

Associate Degree

26,128 satisfied customers
View more appliance questions
In The News