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Recent Gas Cooktop questions

I have a dual fuel range/oven gas range electric bake oven.

I have a dual fuel range/oven gas range electric bake oven. When trying to use the oven it does not come to temperature. it thinks it comes to temp and says it is ready but it does not seem like the element warms up and the oven does not get anywhere close to temp.JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: ERD365CH I believe is there a place to get it off the oven itself?JA: Do you plan on doing the work yourself?Customer: if possible I am capable of most things but wont do it all if I need to go into gas linesJA: Anything else we should know to help you best?Customer: Not that i can think of

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
I'm trying to replace my grill top on my air stove to a

I'm trying to replace my grill top on my Jen air stove to a burner module but it won't fit with the middle post sticking up. Do I just pull that up and out?JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: It is 17 years old and I can't find the model #JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: I bought a module from Amazon JGA8100ADW

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
M. My sealed gas cooktop stove is not getting gas to any of

Hi Pearl, 'm Steve. My sealed gas cooktop stove is not getting gas to any of the burners. there's no ticking sound, only the smell of gas. I wonder if we may have inadvertently knocked the switch to the off position while stocking pots close to the valve which is under the stove. Or, is it likely an igniter switch problem?JA: I'll do all I can to help. How long have you been dealing with this?Customer: Yesterday when we attempted to prepare dinnerJA: Do you plan on doing the work yourself?Customer: No---we've put in a service request, I'm just wondering if it's simply turning the valve. It's in a position that's paralell to the pipes.The valve seems to be hard to move just by pots knocking up against it but I don't know.JA: Anything else we should know to help you best?Customer: No...just seems strange that gas doesn't flow to any of the burnersJA: How long has this been going on? And how severe is the problem?Customer: One day...we'd like to use the stove to cook

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
Name is. I am looking for the Thermador part # 00414569 for

Name is***** am looking for the Thermador part # 00414569 for the GCV36GS Thermador gas cooktop.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
We have a kitchenaid gas cooktop there was an electrical

we have a kitchenaid gas cooktop there was an electrical surge and now the burners will not light. the ignition sparks but gas does not flow, electrical plug still has powerJA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: KFGU766VSS02JA: Do you plan on doing the work yourself?Customer: IF I CAN...JA: Anything else we should know to help you best?Customer: NOT THAT I CAN THINK OF... SEEMS LIKE SOMETHING NEEDS TO RESET

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Kelly

Owner/Technician

High School or GED

38,060 satisfied customers
The initial ignator SOUND on my DACOR gas cooktop does not

The initial ignator SOUND on my DACOR gas cooktop does not stop clicking after the first ignition.JA: I'll do all I can to help. How long have you been dealing with this?Customer: MONTHS!JA: Do you plan on doing the work yourself?Customer: If possible? Can the ignition tip be replaced?JA: Anything else we should know to help you best?Customer: Will replacing the burner plates correct the incessant clicking sound?

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
This is for a Bosch gas cooktop model ngm8054uc/01. The

This is for a Bosch gas cooktop model ngm8054uc/01. The ignitor is cracked. How do I remove the top to change the ignitor? Thanks.JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?Customer: About 8 years old and the above is the exact model number. There is a nut on top in the center where the gas comes through once you remove the burner cap. I looked underneath and the cooktop and it appears there are not screws. Should I remove the nut?JA: Do you plan on doing the work yourself?Customer: Yes. I am pretty handy.JA: Anything else we should know to help you best?Customer: No, except the best place to find the replacement part.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
I have a GE JGP960 gas cooktop. When I turn the burners on,

I have a GE JGP960 gas cooktop. When I turn the burners on, I get plenty of spark from the electrodes, but it takes 45 sec. to 1 minute to light the burner. I tried lighting the burner with a match, but it still takes a while to light. I am thinking it has something to do with gas delivery system. Could this be a pressure regulator problem, or something else?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: 16 years old. Model GE JGP960JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: The unit is in pretty good shape. It's just my wife and I and we don't use it a lot.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,742 satisfied customers
I have a 2000 year GE Profile drop into the countertop stove

Hi I have a 2000 year GE Profile drop into the countertop stove with 4 burners, it is making a slight clicking noise, have tried to unplug it and replug it back in and so far,no luck. Can you help me with this problem Thx- MichelleJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: The only numbers I can find are C-952-663-002, it was installed in the year 2000JA: Do you plan on doing the work yourself?Customer: NoJA: Anything else we should know to help you best?Customer: The noise started suddenly after no one living in the house for 2 months, it is a rental

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Kelly

Owner/Technician

High School or GED

38,060 satisfied customers
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