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Recent Frost Free questions

We bought a frost free fridge in June 2 1916. after four

We bought a frost free fridge in June 2 1916. after four months we did have to defrost just once, now we have to defrost every week. Paula AlkaitisJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: The make is a Maytag a french door frigheJA: Do you plan on doing the work yourself?Customer: NOJA: Anything else we should know to help you best?Customer: Yes you have to tell me what needs to be done I want someone to come to our house

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,716 satisfied customers
We have a Kenmore frost free upright freezer we purchased

Hi my name is ***** ***** and we have a Kenmore frost free upright freezer we purchased from sears with an issue.JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: $ to 5 years and model number is *****JA: Do you plan on doing the work yourself?Customer: YES I THINK SOMETHING IS LOCKED AND NEEDS TO BE RESETJA: Anything else we should know to help you best?Customer: YES I SHUT THE FREEZER DOWN TO DEFROST AND WHEN I KICKED IT BACK ON IT IS READING IN THE DISPLAY 36 HOUR DURATION AND THEN FLASHES THE TEMP. THE FACTORY SET TEMP OD 0 IS NOT COMING ON THE TEMP IS FLUCUATING AND I THINK IT IS BECAUSE THIS DURATION THING IS LOCKED ON

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Kelly

Owner/Technician

High School or GED

35,178 satisfied customers
We have an upright frost free freezer, GE Model FP14SSDR.

We have an upright frost free freezer, GE Model FP14SSDR. Someone ran into the door, side that's attached, and has broke the seal, so of course the freezer now has ice growing solid inside. Is there a way to get is to reseal?

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,716 satisfied customers
We have a GSH25JFXB BB the freezer is working, but the

Hello, we have a GSH25JFXB BB the freezer is working, but the refrigerator is not. The fan on top left side next to light is not working. We have cleaned the coils yesterday by removing the covers but that did not fix the problem.JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: it is 7 yrs old it is a GE and I put the model number in first paragraph.JA: Do you plan on doing the work yourself?Customer: my husband is planning on it...JA: Anything else we should know to help you best?Customer: The freezer is working but the refrigerator is not, that is our problem

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,716 satisfied customers
WHRILPOOL # W8TXNWFWQOO FREEZER NOT FREEZING, TWO YEAR OLD

WHRILPOOL # W8TXNWFWQOO FREEZER NOT FREEZING, THIS IS A TWO YEAR OLD UNITJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: TWO YEARS OLD, # W8TXNWFWQOOJA: Do you plan on doing the work yourself?Customer: YESJA: Anything else we should know to help you best?Customer: NO

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Kelly

Owner/Technician

High School or GED

35,178 satisfied customers
Refrigerator model# 363.9711780 L104 ( water inside) where

Refrigerator model#(###) ###-####L104 ( water inside) where is the frost free drain located?

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,716 satisfied customers
My GE Prifile side by side ref/freezer temperature

My GE Prifile side by side ref/freezer temperature fluctuates. Freezer goes from -3 to 15, frig goes from 37 to 47. Replaced freezer thermostat and sensor mounted to coils. Coil freezes in about 5-7 days. what else to do?JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: Frig is about 7 yrs old. I'll look up the model #JA: Do you plan on doing the work yourself?Customer: if possible. 'm maintenance mgr by trade. Model PS123NCPA CCJA: Anything else we should know to help you best?Customer: don't think so. Not supposed to have to defrost a frost free frig every week

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Kelly

Owner/Technician

High School or GED

35,178 satisfied customers
My side by side model PSS26LG/PSS26SS refrigerator is

my side by side model PSS26LG/PSS26SS refrigerator is leaking water from the refrigerator side of the unit,

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Kelly

Owner/Technician

High School or GED

35,178 satisfied customers
I have a BioFresh NoFrost combined refrigerator-freezer. I

I have a BioFresh NoFrost combined refrigerator-freezer. I have had it for about 8 years.The alarm has gone off occasionally and the temp is flashing at -10 degrees. I have tried to change it t -18 degrees but it just keeps flashing at -10 degrees. I live on the Gold Coast, Australia.

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Daniel T.

senior service enginner

High School or GED

14,670 satisfied customers
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