How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds
Ask a Appliance question
Type Your Appliance Question Here...
characters left:
7 Appliance Technicians are Online Now

Fireplace Problems

A fireplace is an architectural structure designed to create and contain a fire inside a dwelling. Fireplaces can be used for cooking purposes too. A fireplace has many parts to its structure the main ones being a firebox or pit, a chimney for the smoke to escape, a grate, a mantel, and so on. Contemporary fireplaces are gas operated as well as automatic as compared to the traditional wood burning ones. Read below where Experts have answered many commonly asked questions regarding fireplace problems.

Could a heating element or thermostat be the cause of an electrical fireplace that does not turn off after reaching a certain temperature and the fan not working correctly?

In case the heating element was the problem, the fireplace would not heat at all. Most likely the problem is with the thermostat. If it fails, the unit will not turn off despite it reaching the desired temperature. The fan is also controlled by the thermostat and it is meant to come on when the heater does and operates for a short while after the heater turns off. Usually to replace the thermostats in these types of fireplace units is difficult since they are meant to be discarded once they stop functioning. Hence it could be quite expensive to obtain parts and could be cheaper to replace the unit than repair it.

What could be the cause of a gas fireplace producing a loud bang when started up and the individual has just finished cleaning the fireplace?

This type of an issue is referred to as a delayed ignition where the pilot light fails to light the burner quick enough. To address this, first check if the pilot assembly is in close proximity to the burner assembly. In case you have ceramic logs, ensure one of the logs or any piece is not obstructing the area where the pilot assembly is located. Once the pilot assembly and burner are close enough with no obstructions, your problem should get resolved.

What could be the cause of a fireplace warming up and then shuts off?

Usually these units have a thermocouple installed in them which operates from the gas valve (the on-off knob) to the pilot / flame area. It is basically a small copper tube with a fastening nut on the valve. If the thermocouple is defective this problem can continue to occur intermittently as it fails to sense the flame. You can replace this part from any major appliance store and it is sold based on length.

What could be the cause of a vent less fireplace to stop working like it used to, the fireplace is now producing a higher flame, the flame looks more yellow and a sputtering noise?

First check the logs for soot build up. If they do you could try to vacuum it off. Do this outside if possible since there may not be a fine dust filter bag inside the vacuum for the soot. If the logs are clean try rearranging them for a complete and proper burn of the gas ensuring the area around the main burner air throat is clear. The sputtering noise you are hearting is probably the noise from a flame at the pilot orifice hole. This is what causes soot formation in the pilot assembly interfering with the air flow to it. The solution to this would be to remove the pilot assembly and thoroughly cleaning it with paint thinner. If the metal plates are popping it is probably because they have expanded. You can try loosening the mounting screws to allow room for the plate to move.

How can an individual fix a wall switch that has been replaced on a fireplace but still will not turn the unit off?

The purpose of a wall switch is to connect two contacts on the gas valve thereby creating a connection to signal to the valve to allow gas flow. When this connection is broken and the gas does not shut off, it means the valve is faulty. To rule out a wiring issue, try disconnecting one of the wires on the valve from the wall switch. If the valve remains open with a wire removed, the valve needs to be replaced.

Fireplaces provide heat as well as add to the ambience of a place with its warmth and appearance. In most houses it may be the additional source of heat rather than the only source of heat. Ordinarily when the fireplace is not used daily, the problems you encounter with them can be challenging to an untrained eye. Malfunction, unfamiliar noises, gas release problems are some common issues. In order to get your questions on fireplace issues answered, consulting Experts could prove quite useful.
Ask a Appliance question
Type Your Appliance Question Here...
characters left:
7 Appliance Technicians are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    21184
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    21184
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/lyeung1/2010-07-25_032152_tn_IMG_0241.JPG Dr. Y.'s Avatar

    Dr. Y.

    Urologist

    Satisfied Customers:

    18393
    I am fellowship trained specializing in general urology and reconstructive urology.
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/MU/multistatelaw/2011-11-27_173951_Tinaglamourshotworkglow102011.64x64.jpg Tina's Avatar

    Tina

    Lawyer

    Satisfied Customers:

    8491
    JD, BBA Over 25 years legal and business experience.
  • http://ww2.justanswer.com/uploads/dermdoc19/2010-09-30_160749_Photo_122807_015.JPG dermdoc19's Avatar

    dermdoc19

    Dermatologist

    Satisfied Customers:

    3848
    30 years practice in general and cosmetic dermatology
  • http://ww2.justanswer.com/uploads/BI/birddoctor/2012-6-22_173214_birddoctor.64x64.png Dr. Pat's Avatar

    Dr. Pat

    Bird Veterinarian

    Satisfied Customers:

    3384
    25+ years working primarily or exclusively with birds
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Cat Veterinarian

    Satisfied Customers:

    3299
    DVM, Emergency Veterinarian, BS (Physiology)
 
 
 

Recent Fireplace Questions

  • Recently had a houseguest for three weeks, who went through

    Recently had a houseguest for three weeks, who went through foreclosure issue. He has since moved on. He used to be in the automotive parts business.

    Shortly after he left, I found out that numerous items were stolen from my home. Money, jewelry, office supplies, Dyson Vac, KitchenAid Stand Mixer (an item that was not used every week, so didn't notice it was gone until weeks later.)

    Also found out he had stolen my top of the line KitchenAid dishwasher baskets ($850) they move up and down to accommodate stem glasses, taller vases, etc. - they were replaced with ordinary baskets; Samsung top loader washer ($1,000), energy star, circuit board had been removed; Kenmore dryer (circuit board had been removed.)

    I have a Samsung, 46 inch Smart TV - Model: UN46D6000SFXZA, $1,200, 240 refresh rate, purchased Aug. 2011, with 3-year extended warranty (from Target). After everything that has gone on for the last few weeks, police report, insurance, shock value - I have hardly watched this TV in in my open Kitchen Living Room. Turned it on a few days ago to find it is no longer sharp, looks like the color has changed considerably, is not remotely like the incredibly sharp, clearly defined, picture it used to be, and shudders when moving through different scenes (the transitions were seamless, now they have a slight lapse, like an older CRT used to have.) I am not a gamer, but to me this is very noticeable.

    It is over the fireplace (paid $300 to a licensed electrician to properly mount it), and took center stage of my Living Room. That was my first LED Smart TV, and I absolutely loved it - everyone commented on how clear and sharp the picture was.

    With everything that has gone on in my home, I am now wondering if there is someway he could have switched out the guts of my Smart TV to this present unit. The frame and serial number are the same. It looks the same, so my question is, how can I determine if I have the original components to beautiful TV purchased in 2011.
  • I have a breckwell fireplace insert. My problem is the pellets

    I have a breckwell fireplace insert. My problem is the pellets will not drop. The auger is turning properly. I have cleaned the hopper and auger shaft. I can't find any obstructions. Please help.
  • I have an AVANTI Pellet fireplace insert, installed 1999. I

    I have an AVANTI Pellet fireplace insert, installed 1999. I have been told that I need to replace a vacuum switch to get the auger to turn. Where can I find one?
< Last | Next >