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Recent Extended Warranty questions

Not sure if this is the right place. I am needing some help

Not sure if this is the right place. I am needing some help on a used car purchase I made from a dealership. Financed a used car on 5-7-16. This car has been back to the dealer multiple times and promised that it was fixed. Everytime I pick the car up the AC goes out the next day. This has happened 4 times already. Since I signed papers on 5-7-16, I had the car in my possession for a total of 2 weeks. 1 week it was in another shop getting repaired.To this day I have not received my license plates and found out it wouldn't pass state inspection.I have already made 2 car payments on a car that is not even in my possession. I have a rental car bill that was paid for $350.00. I am not even sure what I owe the other shop for repairs as he is helping me with payment. We finally picked the car up from the dealership on 8-17-16. The AC went out again on 8-18-16. I need help and am needing to know what I can do to get out of this vehicle?

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Loren

Juris Doctor

36,324 satisfied customers
I purchased a 2004 Saturn vue from a Honda dealership in

I purchased a 2004 Saturn vue from a Honda dealership in Pueblo. The car was purchased as is and I was told the only warranty option I had was their 3rd party power train extended warranty. I took the car in less than 24 hours from the time I purchased it, and just found out an hour ago that the transmission is completely shot and needs to be rebuilt or replaced. The dealership has mentioned that they might pay half, but living in another city, I want to know if I have any right to undo the contract? They did have me sign a paper saying that they will charge me per day and per mile for the time I used the car as wellong if the "deal falls through", but did not clarify beyond that.

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Loren

Juris Doctor

36,324 satisfied customers
We purchased a 2011 Jeep Grand Cherokee from a certified

We purchased a 2011 Jeep Grand Cherokee from a certified dealer in Madison. We drove it twice before the purchase. After signing the paperwork we walked to the parking lot and it failed to start. After 2 visits to the Jeep dealership for work on the ignition module and rear door lock malfunction that sets off the alarm system (their cost about $1200) and fuse box wiring replacement, we are still experiencing problems of the same nature. We have a 6 month, 6000 mile dealer warranty and a 50,000 mile/48 month extended warranty.Checklists posted and reviewed before the sale showed no problems.So, the car was in the shop the first 10 days of ownership. Now the car is in Colorado with our daughter and the ignition problem and hatch lock issues are recurring. The dealership is sorry and said to take it to a Jeep dealership. We are frustrated and looking for help.

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Alex J. Esq.

Managing Attorney

Doctoral Degree

21,874 satisfied customers
I traded in my vehicle and cancelled my gap and extended

I traded in my vehicle and cancelled my gap and extended warranty. Warranty company sent me a letter saying they mailed my refund to the dealership and should recieve it in 30 days. Its 2 weeks past 30 days. Im not sure what to do.JA: What state is this in? And just to clarify, when was the purchase made?Customer: Oklahoma. I bought truck in March 2015JA: Have you talked to a lawyer yet?Customer: No.JA: Anything else you think the lawyer should know?Customer: Ive emailed the dealership about the refund with no response

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Alex J. Esq.

Managing Attorney

Doctoral Degree

21,874 satisfied customers
I bought a Dodge Caravan from Larson Puyallup and in the

I bought a Dodge Caravan from Larson Puyallup and in the process signed for options. The next day (within 24 hours) I went down to the dealer and ask that the options be removed, basically to rescind the purchase order and draft a new order for just the car. The Finance Manager removed the extended warranty and prepay maintenance but refused to remove the remainder options - no services have been rendered and two of those options involve a warranty for key replacement and tire replacement. Do I have the right to cancel the contract for those options ?

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Roger

Litigation Attorney

Doctoral Degree

33,440 satisfied customers
We bought a Kenmore washer and dryer from a hometown Sears

We bought a Kenmore washer and dryer from a hometown Sears in Poplar Bluff Mo. Also extended warranty. Hometown store came out 8 times in the first year, because the appliances were 'eating' our laundry. I THINK we are now dealing with Sears not the hometown Sears. Problem has never been fixed. Hometown replaced the dryer fairly early on. It was delivered without a box and was covered in dust/dirt. First time I have ever seen a appliance (I'm 61 years old) delivered w/o box. I suspect it was a return that he 'dusted' off and pushed off on us as new. The hometown store, Sears and extended warranty people are (in my opinion) trying to keep the ball in the air long enough for all warranties to lapse. We have pics and actual items (over 200 items)that have been damaged by the appliances. We have shown items to service people and to the actual clods at the hometown store (I think the owner operator hid in the back) Do we have any recourse. My wife has found many complaints on internet about both Sears service and Kenmore washer dryers as well as recalls.JA: Because consumer protection law varies from place to place, can you tell me what state this is in?Customer: Regards,JA: Do you have a copy of the warranty or receipt?Customer: YESJA: Anything else you want the lawyer to know before I connect you?Customer: My wife's (Dana Wetzel) phone #(###) ###-#### Please call her as she has been doing all of the contact and #'s .dates etc. Thanks, ***** *****

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Roger

Litigation Attorney

Doctoral Degree

33,440 satisfied customers
My mom purchased a car and she doesn't speak English well.

My mom purchased a car and she doesn't speak English well. When the dealership asked if she wanted extended warranty etc.. she said I don't want any options. Obviously when she went to sign the contract she didn't read it because her English is limited and she signed for all these extra options that they arbitrarily put in themselves. Do I have any options here?JA: What state is this in? And how old is the car?Customer: Illinois less than 30 daysJA: Have you talked to a lawyer yet?Customer: Briefly they suggested that we first call the dealership and tell them the situationJA: Anything else you think the lawyer should know?Customer: The car had a dead battery apparent kyoung from being in the showroom too long without a start which they replaced and there were issues with the ac that made noise. But fixed for now.

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Barrister

Attorney/Landlord/Realtor

Doctoral Degree

46,342 satisfied customers
Subject: Takata Airbag Recall My son was involved in a minor

subject : Takata Airbag RecallMy son was involved in a minor accident on May 31, 2016. He was driving a 2013 Ford Mustang. He had received 2 recall letters from Ford prior to the accident. He contacted the dealer where he purchased the car, prior to the accident, with regards ***** ***** the airbag but was told there were no airbags available. He was told to continue to drive the car.The insurance company has done all the repairs but the airbag. He was told by Ford that the replacement airbag could take up to six months. This car was his only means of transportation. The insurance (Ford) would not provide the loaner/rental. After the insurance stopped paying the rental we paid for one week of car rental at a cost of over $400. He can't afford the car rental. He had no means of transport. His car still sits in the repair shop until an airbag is available. We had no choice but to purchase a used vehicle. Would we be able to file a small claim for the week car rental and the purchase of the used vehicle?

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

106,732 satisfied customers
I live in Florida. I purchase a Ford Focus NEW in April

I live in Florida. I purchase a Ford Focus NEW in April 2013. Since then I have had 4 major transmission repairs. The clutches (3 times) and the TCM (Transmission Control Module) along with various programming to correct performance issues. Each time the clutches go out there is an average 10 week lead time because as I have been told at the dealership "This is unfortunately a very common issue. Ford is working to resolve it on the Focus and the Fiesta, however, all we can do is repair it" Rental cars, lost time, and time wasted. I have an extended warranty and am concerned about what happens when that runs out. I am tired of being told that Ford knows about it. I am driving a junk car as far as I am concerned and I need legal advice on how to resolve it. BY THE WAY, every time I write to Ford corporate (Twice now) wonder of wonders, a clutch shows up within a few days to fix my car.

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Loren

Juris Doctor

36,324 satisfied customers
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